Ratings based on 270 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Comfortable hotel a step from Times Square

Posted Nov 18, 2014
Pros: Service and position
Cons: Slightly updated. Carpets slightly old.
Location: Great for walking around Times Square. A good walk to Grand Central , Macys and to MOMA
An oasis of calm and quiet. A step from Times Square. Extremely accommodating with great service at reception and in the lounge for breakfast and evening drinks with nibbles. Enjoyable five night stay.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Santa Barbara, CA

Posted Nov 18, 2014
A boutique hotel within 100 feet of Times Square. The morning breakfasts were varied and delicious. The 5:00 to 7:30 wine and Cheese complementary presentation was an unexpected pleasure! We stayed 4 nights and were very satisfied!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Portugal

Excellent Location

Posted Nov 14, 2014
Pros: Very comfortable, relaxing and informal
Cons: Noise from extractors outside, annoying, resolve and our stay would be perfect.
Location: Location excellent for all attractions
We found the Hotel very nice, all the staff did there best to provide us with a comfortable stay. The complimentary coffee and biscuits/cakes were always fresh and tasty. The cheese and wine selection was very good and never lacking in amount or availability. Breakfast gave us a good start to our day and really we could not fault any of the refreshments. The location of the hotel was excellent for our first visit to New York we could see Times square from the pavement outside, walk to Rockerfeller centre, Empire State building and Madame Tousards . Many eating places are close by and so are the theatres.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Boutique Hotel close to Times Square

Posted Nov 9, 2014
Pros: Most things, can't really fault much.
Cons: The only negative was noise outside the hotel opposite, better double glazing would cure this minor point.
Location: Times Square, close to Broadway. Empire State building and Macys a short walk away. Subway station not far away.
Friendly staff, clean comfortable rooms, great location, continental breakfast included with complimentary hot drinks, fruit and pastries throughout the day. There are also free drinks available from 5-8 pm each evening. What more can I say, highly recommended.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Milton Keynes

Relaxing and welcoming hotel in Times Square.

Posted Nov 5, 2014
Pros: Our room was clean, comfortable and a good size. The complimentary drinks and snacks made the hotel a great place to relax. Staff excellent.
Cons: The air conditioning in our room was a bit noisy at times.
Location: Central to Times Square. Easy to access the subway system so all of New York at your feet.
We loved this hotel. It was very relaxing, offered excellent complimentary services and the staff were all polite, friendly and helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Wales

Noisy but nice

Posted Nov 5, 2014
Pros: Location, location
Cons: As above - double glazing
Location: access to most things of interest in and around Times Square
We had a room to the front of the hotel, and as many other guests have written previously double glazing would be most desirable. The noise level during the night are extreme. Otherwise everything else about the hotel is very good.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom lost in 1983

Brilliant - possibly best hotel in New York

Posted Nov 4, 2014
An oasis of calm 30 seconds from the madness of Times Square. Brilliant hotel, fantastic staff. Quality continental breakfast, fresh coffee all day, free cheese and wine reception every afternoon. Amazing location. It's all great!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel so close to Times Square

Posted Oct 24, 2014
Casablanca is a boutique hotel that was a perfect base for us to explore Manhattan and enjoy the restaurants, museums and shows nearby. The staff are just wonderful. Great breakfast, all day coffee and snacks, wine and cheese from 5.00-8.00 pm and Wifi all included.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester England

City break

Posted Oct 23, 2014
Pros: Staff
Cons: Lobby
Location: Very close to Time Square
I stayed just for 1 night whilst on business , the staff were the most helpful of any hotel I have ever stayed in in New York , and I stay frequently , I would certainly stay again.
3 out of 5
by A verified traveler

Noisy at night

Posted Oct 16, 2014
Had a room at the front which was exceptionally noisy at night - building work!