Ratings based on 1,588 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Brunswick, Canada

Very nice hotel -central location

Posted Jul 18, 2014
Pros: The facilities and comfort of the room, attention to our specified needs, pleasant and efficient staff and the location.
Cons: A mini-fridge would have been an added value.
Location: Near everything. A few minutes from Times Square, Broadway shows, or Grand Central Station or the Empire State Building and Bryant Park.
Our overall experience with this hotel has been very positve and apprciated. We were very pleased to be greeted by Alex who switched to French when she discovered it was our native language. She was very attentive to our needs and we were upgrated to a very nice room which we very much appreciated. This hotel is a little gem in the center of Manhattan, 5 minutes walk to Tmes Square on one side or to Grand Central Station on the other side. Rooms are very nice, with good quality bedsheets, towels and amenities. Modern bathroom with efficient shower(plenty hot water and good water pressure). We appreciated all the staff at City Hotel, be it at front desk, concierge, cleaning staff or the manager who authorized our upgrade. They contributed to make our first stay in New York one to remember.
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Club City Hotel near the heart of a Times Square

Posted Jul 16, 2014
Lovely hotel with spacious rooms. Walking distance from the the spectacular sights of Times Square and Broadway. Located in Midtown Manhattan, it is a short walk to the shops on the famous 5th Avenue & Madison Avenue. There are easy transport links to Upper and Lower Manhattan and onwards to other boroughs like Brooklyn & the Bronx. Weather nice & hot in July. We will definitely book this hotel again!
3 out of 5
Recommended
for Everyone
by A verified traveler from LA

room is small but generally comfort

Posted Jul 14, 2014
The room is small but bathroom is kind of big, there is a pipe at outside of the window made noisy at night. service people is good, you have free cookie everyday.
4 out of 5
Recommended
for Everyone
by A verified traveler from Niceville, FL

Great Location-upscale gentleman's club atmpshpere

Posted Jul 11, 2014
Pros: Hotel Staff and location
Cons: Wi-Fi and cable working better and need Vending Machines
Location: 2 blocks from Time Square and easy walking to all Broadway shows, Rockefeller Center, the Metro and the Empire State Building
The hotel staff are very nice and professional. The Wi-Fi and cable did not work for 2 of the 4 days that I stayed at the hotel, but they arranged for FREE Wi-Fi in the lobby only on those 2 days. 2 blocks from Time Square and easy walking to all Broadway shows, Rockefeller Center, the Metro and the Empire State Building. Situated between the Algonquin and Iriquois hotels. My room (705) was very quite because it was between other rooms and the next building, so no view. The AC works great and the bathroom is very elegant.
1 out of 5
by A verified traveler from Costa Rica

worst room ever.

Posted Jul 10, 2014
Pros: location
Cons: be true about the offering.
Location: location is ok.
The room i got was the petite room. I'm 6'1", and the bed was 10" too short for my feet to stay inside. Bed was way below par as it was wobbly and unstable as well, hence lying on my belly would not only leave from my chins down hanging, but my knees over extended. You know what a night like that means.... figure 7 nights.. The room i got was through the unpublished rates, which have to be accepted as is, but expedia neglected the fact that the one and only reason for a person to choose an unpublished rate offer, is trust. The trust that you will get the good stuff you'd otherwise had chosen, only at a smaller rate. Not a substandard product. to top that off, there was no cable or internet for 4 days.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Posted Jul 9, 2014
Great location Excellent service Delicious cookies Clean Spacious room for five guests Loved it!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel to close to Times Square

Posted Jul 6, 2014
This hotel was very convenient because it is a nice location.
5 out of 5
Recommended
for Everyone
by A verified traveler from Alberta, Canada

Cozy hotel next to the Times Square

Posted Jul 3, 2014
Cozy hotel !! Just one block from the Times Square. The staff is very accommodating and the best part is evening cookies.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Great Hotel in the heart of it all.

Posted Jun 30, 2014
Pros: Pretty much everything. From the big screen TV in my room to the choices in the mini-bar, which by the way were reasonably priced.
Cons: I think the room service menu should be easier to use. There are actually 2. 1 for the typical fare and 1 from the restaurant. two different calls.
Location: Centrally located on 44th between 5th and 6th. Its a short walk to Times Square, shopping on 5th or even Grand Central Terminal.
City Club is a higher end boutique hotel that I was able to get a great room rate from Expedia. The staff was friendly and helpful. The room was immaculate and very comfortable. The location is great and the property is well maintained. All in all a 5 out of 5.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orlando

Convenient

Posted Jun 24, 2014
Hotel is safe, and clean. I am a police officer and wouldn't stay if poor security. Middle of Times Square. Walking distance from everything. Front desk was really nice and helpful in all our needs. Will definitely go back soon!