Ratings based on 1,771 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Costa Mesa, CA

Like a boutique hotel in midtown.

Posted Sep 9, 2014
Pros: Cleanliness. Prompt service. Near good food places.
Cons: Just the chest of drawers. I have a lot of clothes.
Location: Mid-town. - shopping, eating, drinking, Times Square, theatres, concerts
Great location in midtown. Shower is excellent. Everything is excellent except there wasn't a big enough chest of drawers for my clothes. I have a lot of clothes. Great for a single or couple. Has all the amenities. It's not a big room in a grand hotel, but I don't care about that. I don't travel for the hotels. I came back one day and an ice pack that I bought the day before was missing. They went to the store and bought me another one. I was so amazed.
5 out of 5
Recommended
for Everyone
by A verified traveler from BC, Canada

Perfect Location

Posted Sep 7, 2014
Pros: Room was great and bed was very comfortable, bathroom was very spacious. Great AC and we enjoyed the Honor Bar.
Location: Very close to Times Square, Theater District, Grand Central Station and walking distance of Central Park.
Staff was VERY friendly, helpful and attentive. Helpful with directions, and we were able to store our luggage on the day of arrival (early) and day of departure (late).
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Very helpful and kind.

Posted Sep 2, 2014
Pros: Clean, beautiful.
Cons: Liked everything!
Location: Close to Times Square, great shopping and restaurants close by.
They were extremely helpful and provided a wonderful upgrade at a very reasonable cost. A beautiful hotel. We loved it!
5 out of 5
Recommended
for Couples
by A verified traveler

City Club Hotel West 44th St. NYC

Posted Aug 31, 2014
Pros: Nice room, excellent bathroom. Really nice day bed accommodation for 3rd person.
Cons: Outside signage to help us find you!
Location: Excellent location with everything nearby. Great if you are going to shows.
Great location and helpful staff. Parking across the street. A bit hard to find, it's a small entrance without much signage, but worth looking for!
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful boutique hotel in the big city.

Posted Aug 27, 2014
Location: It is right in the heart of the Times Square. Within 3 blocks of Radio City. Everything of interest is right there.
5 star quality hotel. Staff was very friendly. Room was perfect, and huge for the City. Freshly baked chocolate chip cookies waiting for you in the room was a very nice detail. Really a top rate place.
5 out of 5
Recommended
for Everyone
by A verified traveler from philly

The hotel is beautiful in a great location

Posted Aug 26, 2014
Great stay, beautiful hotel loved the cookies and bathroom, I was upgraded upon arrival
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2014
Pros: Closer to midtown.
Hotel ok, brekfast on the Bistro very expencive and not so good. We had to wait until 17.30 until our room was ready.Our last day, the staff put our luggage in store and when we left they loaded the taxi bud forgot one suitcase. When we found out at the airport and called the hotel they insisted that we would pay for the taxi to bring us the suitcase that they forgot in the store. Poor service for a 4 star hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

So nice hotel

Posted Aug 13, 2014
It is so good,very convenient transportation to anywhere.
5 out of 5
Recommended
for Families
by A verified traveler from London

Comfortable, clean and close to city centre

Posted Aug 11, 2014
Pros: Position and comfort.
Cons: Nothing
Location: Near Rockefeller Centre, Times Square, Central Park, Theatres and Restaurants.
Very clean and comfortable hotel with exceptionally friendly and helpful staff. It was perfect for our family of 5 (3 kids between 7-11) to explore the fabulous city of New York. The staff were always there to help with all our needs and were knowledgeable and helpful going the extra mile whenever we needed information. This was our first visit so we really needed all the guidance we could get.
5 out of 5
Recommended
for Couples
by A verified traveler from Halifax

The PERFECT location in New York city!

Posted Aug 9, 2014
Pros: The location is fantastic. We walked everywhere!
Cons: I like to sleep in a cool bedroom, and the air conditioning didn't quite cool the room enough.
Location: It's close to ALMOST EVERYTHING to see in Manhattan.
This is a great boutique hotel with very friendly staff located in a very safe area of Manhattan. For the sake of other hotel guests, I would not recommend this small hotel to families.