Ratings based on 1,967 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Princeton, NJ

Great value on the weekend

Posted Jan 27, 2015
Pros: Price, ammenties, location, bed comfort and the Staff
Cons: More towels in the room or available in the guest closet.
Location: Location is GREAT. Easy to wlak to any Times Square location or eatery.
great valaue and location in Times Square area for a weekend overnight. The Resturant in the hotel serves a great brunch/breakfast. Helpful and very pleasnat staff as well. I love this chain and have stayed all over NYC with them. Check them out for your B'way overnight.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
Can't beat the location, rooms were very clean and staff was attentive
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fairfield County, CT

Very convenient location and very clean

Posted Jan 20, 2015
Stay over just one night to see Broadway show. Excellent location between Times Square and Grand Central. Standard room was enough space for two (and a crib/pack 'n play in necessary). Queen bed was a bit tight tucked in the corner but was not a problem. The room and bath room were very clean - looked newly renovated. The hallways are a bit snug, some old looking. We would definitely stay again and recommend to friends.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2015
Nice and clean. Great location. A bit dated in decor. Very comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to ICP, Times Sq, et al,,,

Posted Jan 11, 2015
Pros: Clean, quiet, proximity to what I needed to do.
Cons: My stay was fine, I have no suggestions for improvement.
Location: Walking distance to subway, Times Square, Rockefeller Center, Radio City Music Hall and so much more.
Nice hotel, reasonably priced,, walking distance to the International Center of Photography where I took a 5 day workshop. Walking distance to Times Square, Rockefeller Center, Radio City Music Hall and so much more. Very clean, extremely friendly staff. Only a 3 block walk from the subway. Would definitely stay again. :-)
1 out of 5
by A verified traveler

My rooms were oversold

Posted Jan 8, 2015
I reserved and paid for 6 rooms. When we got to the hotel in Times Square I found out all of our rooms had been given to other people. We were sent to the Rockefeller Plaza Club Quarters. Our rooms were all on separate floors (we had minors with us staying on separate rooms), the floor where I stayed had construction going on, so the hallways was full of debris, two of our children had to sleep on the floor, because they did not have the stowaway beds we had requested for the. There were no extra blankets, so the adults in that room slept with the sweaters on. Terrible, terrible experience. DO NOT stay in this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami lakes

Happy new year!

Posted Jan 8, 2015
Last minute trip to experience end of the year in Times Square. The hotel staff was excellent! Supportive and always anticipating our needs. Charming and cozy with vintage details. Loved the coffee and tea 24hr complimentary as well as bottled water. Free wi-fi was a plus. Room was average for the area with control of temperature within the room. We slept very well. Will stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 6, 2015
good location, quite peace and the staffs are so friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler

Two blocks from time square

Posted Jan 6, 2015
pretty nice hotel friendly staff 2 blocks from just about anything Times Square the park the library good subway access all in all a decent experience
3 out of 5
by A verified travelerfrom Columbia, SC 29036

great location, but no where to sit in room. onl

Posted Jan 5, 2015
Pros: location and clean
Cons: a place for the other person to sit other than the bed
Location: great
great location. However NO place to sit in room. only one chair at desk. when ask to up grade no rooms. there should be 2 chairs so a couple could sit. view of back of another bldg.not good