Ratings based on 1,131 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

By National 9/11 Memorial with great terrace view

Posted Jul 28, 2014
Pros: Location was a big factor in selection. New, clean, and comfortable room but small.
Cons: Small room, bathroom door stuck (hard to open and close), low water pressure. Expensive breakfast.
Location: Many things to see and do in the area including 9/11 Memorial and Battery Park
Room was small but clean and newly appointed. It was right next to the 9/11 Memorial and a quick walk to Battery Park and many restaurants. The 20th floor terrace and restaurant have a great view.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2014
Great! Good staff..very helpful!!! Would stay again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, Ma

I would recommend to a friend

Posted Jul 22, 2014
Pros: The water bottles were great, we could refill and take on the go.
The hotel staff were friendly and helpful, the room was clean and comfortable. For the price it was definitely worth it, I would recommend it to a friend and the next time I'm in town I plan on staying here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Posted Jul 21, 2014
Better than I expected. Great experience! Didn't miss home! :)
5 out of 5
Recommended
for Everyone
by A verified traveler from T

Overall great!

Posted Jul 21, 2014
Fantastic location. Beautiful view of the 9/11 memorial. Very friendly, helpful and accommodating staff.
4 out of 5
Recommended
for Couples
by A verified traveler

nice hotel.

Posted Jul 20, 2014
Pros: location, design, comfortable
Location: close to battery park city, WTC,
Second time at this hotel and the room was almost as good as the previous time. Missing a task light for the desk/table but everything else was fine. Staff very very pleasant and attentive. Great location.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel and very helpful staff

Posted Jul 15, 2014
This is a well positioned hotel for anyone wanting to visit the 9/11 memorial area. Great views from the 20th floor restaurant balcony.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 14, 2014
Pros: location staff excellent
Location: ground zero world trade center
hotel excellent but rooms small............. clean
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice view of 9/11 memorial site

Posted Jul 6, 2014
Room was small, but expected for the area. The room was newly renovated and very nice though. Would stay here again if traveling to NYC. Close to subway also.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Modern with Thoughtful Amenities

Posted Jul 1, 2014
Cons: The rooms are not big, but for the price, they're not bad. Besides, who stays in their hotel room in NYC other than to shower and sleep?
Location: Century 21 for shopping Right next to Freedom Tower and the World Trade Memorial
I stay at Club Quarters rather than the big name hotels. Free wi-fi Free espresso drinks Free reusable water bottles and filtered water on each guest floor iPod dock Contemporary decor from the lobby to the rooms I've stayed at a few popular hotels in NYC and have had to pay extra for these conveniences and their rooms were already more expensive to start. My favorite in NYC is the World Trade. It's convenient to the A,C,E, 1,2,3 and R subway lines and although it's not right in the heart of Midtown, it's just a short subway ride to that area.