Ratings based on 1,237 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Hotel

Posted Sep 25, 2014
First time to NYC and loved it. Great hotel which made it even better. Franz gave us great idea's for first timers to the big apple. We will be back
4 out of 5
Recommended
for Everyone
by A verified traveler from RI

Very nice hotel near the World Trade Center.

Posted Sep 23, 2014
Pros: Location
Cons: Rooms were small, but we didn't spend much time in them.
Location: Right near the World Trade Center, O'Hara's Pub, the 9/11 Museam and Memorial.
There is a wonderful terrace on the 20th floor over looking the memorial pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Would stay again

Posted Sep 22, 2014
The hotel staff and cleanliness were great. We had an amazing view, we would definitely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston MA

Very nice hotel Downtown Hotel.

Posted Sep 22, 2014
Pros: Clean and modern. Nice lounge area with a TV and several computers (2 PC's and 1 Mac). Great views from the 20th floor. Pretty good restaurant.
Cons: The free coffee in the 1st Floor Lounge is appalling. The machine spits out 3/4 cup of hot water, then dribbles in some brown syrup. Disgusting.
Part of a group of friends visiting NYC for 3 days and 2 nights. Great location - facing the World Trade Center Memorial (still under construction). Near Wall Street, which is nice and relatively quiet on the weekends. Good subway access -- 20 minutes to Times Sq and Broadway.
4 out of 5
Recommended
for Everyone
by A verified traveler from Harrisburg, PA

A great hotel

Posted Sep 17, 2014
Pros: The view is great
It has a nice view but the rooms are kinda small. They were clean and the hotel staff was nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

What a find!

Posted Sep 16, 2014
Pros: Friendly staff and hote rooftop views.
Cons: No improvment needed that I could see.
Location: Close to 911 memorial and Wall Street.
LOVE this hotel! Clean, friendly staff and nice sized rooms and baths! Shocking actually for the rate. LOVED the view from the rooftop areas. The restaurant overlooks the 911 memorial and is so moving. The staff was delightful and didn't care whether you ordered just an iced tea or a meal....we did both but enjoyed each visit just as much as the first! Will definitely be staying here again without a doubt! Wonderful visit!!!
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Very small yet comfy

Posted Sep 15, 2014
Me and my girl stayed there for a night. I mainly booked for that purpose. Little did I know that I booked a kind of "business" looking room but it's okay since we were just there to sleep. The room was smaller than we imagined, but it was very comfortable and well maintained. The staff was helpful, though we had no idea there was a $50 cover charge. But the charge will be refunded anyway. The amenities were useful and the bed was nice and big, which was what we wanted. I liked the fact that the water provided on every floor was really cold. If you're looking for a room to just sleep and chill, pick the standard or Club room. Overall, very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Albany, NY

Nice hotel close 9/11 memorial and museum

Posted Sep 8, 2014
We found the hotel clean, modern, the staff were very friendly and even upgraded our room so we had a balcony overlooking the 9/11 memorial. Definitely worth staying here if you are going to lower Manhattan.
5 out of 5
Recommended
for Everyone
by A verified traveler from K

Perfect location to enjoy the city

Posted Sep 2, 2014
The hotel was absolutely amazing easy to check in staff was very helpful with everything the room was perfect 18th floor the view was unreal everything I could of asked for in a hotel the 20th floor restaurant view was beautiful at night great hotel would book a room there again anytime
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago, IL

Good location and friendly staff

Posted Sep 1, 2014
The hotel is located next to the Freedom Tower and it is easy to get around to TriBeCa or even soho. Staff was friendly and room was clean. Overall, a good stay.