Ratings based on 1,929 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2015
Room was clean and spacious for 4 guest. Staff was pleasant and responsive.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 30, 2015
Pros: How nice the staff was.
Cons: Could have had mints on my pillow
Location: Fifth avenue shopping, Rockefeller cemetery, radio city music hall
The hotel is in a great location, close to subways, fifth avenue, Rockefeller center. The staff was very nice and accommodating. I was able to check my luggage at the desk until my transportation was ready that evening after I checked out. When I checked into my room the remote/tv wasn't working and a maintenance man came right away and fixed the problem. The hotel offered free bottles to fill up at a water station. Even though the rooms were on the small side they were clean and comfortable.
3 out of 5
by A verified traveler

Just OK

Posted Jul 29, 2015
Pros: That it is close to some attractions; Rockefeller center,Times Square, St. Patrick's Cathedral.
Cons: Staff Friendless and professionalism. Attention to maintenance, upgrades.
Location: Rockefeller center,Times Square, St. Patrick's Cathedral.
The Hotel was close to some attractions. The hotel does not have a typical layout. Staff was rude. I had to call twice a to ask for extra pillows. The men's room by the exercise room had no running water in the hand sink. If you are going to use the pull out couch for extra guest, don't expect to be able to move about the room since it's very small.
4 out of 5
Recommended
for Couples
by A verified traveler from New Hartford, CT

Perfect location near Rockefeller Center

Posted Jul 29, 2015
Pros: price and location
Cons: automatic checkout
Location: convenient!
Great room and great rate. Only had one minor issue with the air conditioning that was fixed quickly.
4 out of 5
Recommended
for Everyone
by A verified traveler

great location and value for money

Posted Jul 28, 2015
part of a booking with a hotel and flight--great place that I would not have know about otherwise.
4 out of 5
Recommended
for Everyone
by A verified traveler

Terrible service but good hotel

Posted Jul 28, 2015
Took 40 minutes to get room ready, yet other people who came after got rooms ahead of me. Had to coax the staff to eventually get my room. Overall it's a comfortable hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Good location

Posted Jul 27, 2015
Pros: see above comments
Cons: see above comments
Location: Fantastic location. Rockerfeller Center, St Patrick's Cathedral, Radio City and 5th Avenue shopping.
Great location and room was descent. Roof top dining was disappointing - the ambience was lovely but the chef did not know how to make an expensive steak medium. First one came out well done (couldn't eat it) second one came out raw, sent it back. They threw it on the grill a couple of more minutes, half was good, half still wasn't cooked. Sent the uncooked half back, then they got it right. Geez....... if you're going to charge almost $40 per steak, please please please learn how to grill a steak properly. Thanks!!! But they did comp me a cosmo for all my waiting and waiting...... I'm just glad we made it to the theater on time.
5 out of 5
Recommended
for Everyone
by A verified traveler

좋아요 도심한가운데있어서 좋았어요 ㅋㅋㅋ

Posted Jul 27, 2015
Pros: 장소 굳! 어디를 가도 가까운 거리
Location: 교통이 너무 편리했어요 ㅋㅋ
장소가 굳! 비교적 방이 컸음 아주 맘에 들었어요 교통이 편리해서 어디를 가도 가까웠어요 지하철도 가깝고 장소가 진짜 굳 또 이용할 예정입니다.
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Great Location

Posted Jul 27, 2015
Pros: The hotel staff and location.
Cons: Could amp up the hot water a little. It took some time for the water in the shower to heat up and then it really wasn't hot, just comfortably warm.
Location: Central Park, Broadway, Times Square. Its centrally located for the attractions in the area.
The location is great. It was centrally located to Times Square, Broadway and the park. We were in for a one -night stay. The room was clean and, even though we were not far from the elevators, it was quiet. The staff was very friendly and capable. Everyone we met there greeted us with a smile. We would stay there again, and recommend the hotel to others.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Great location

Posted Jul 26, 2015
Excellent location convenient for Midtown Manhattan tourist sites and good restaurants.