Ratings based on 1,189 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from London, UK

Cozy Room, Great Location

Posted Sep 21, 2014
Pros: Location and convenience
Cons: Additional ice machine on a higher floor.
The room was a little small, but it had everything required (internet, desk/work station, good power in the shower). The location is great, and the hotel does everything that you'd expect, and provides decent value. Be sure and use the parking discount, it will save a good chunk of money on the parking fees. Only suggestion: If you're staying on a higher floor, be sure and get ice when you're passing through. The ice machine is on the 2nd floor and I had a 10-12 minute wait to get down from the 20th floor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great Location

Posted Sep 17, 2014
Right at Rockefeller Center and just 1.5 blocks from Times Square. Lots of restaurants around. Friendly and helpful staff. Club rooms are small but functional. We would go back.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Seattle, WA

Location, location, location.

Posted Sep 14, 2014
Pros: Location. The WiFi was fast and consistent. So nice to be instantly productive with work e-mail.
Enjoyed my stay. The rooms are very small but well designed and have everything I needed. The Terrace Club on the 7th floor is wonderful. Enjoyed sitting outside on the 7th floor terrace for a Saturday morning coffee. The financial is actually a quite place early on a weekend. Nice views of St. Pat's and Rockefeller Center.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Experience in Top Notch Hotel

Posted Sep 11, 2014
My husband and I had our first New York vacation and Club Quarter near Rockefeller Center may it very enjoyable. The staff was great. Rooms were very clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit,Mi

Great location

Posted Sep 10, 2014
Pros: location primarily
Cons: Rooms could be larger but this is New York.
Location: Theater District nearby. Must go to the Broadway Diner (51st and Broadway) for the singing waiters.Richard
Very convenient being across the street from Rockefeller Center and walking distance to Theater District and restaurants. Service was very good, restaurant food was good with a view overlooking Rockefeller from the terrace.
3 out of 5
by A verified traveler from niagara falls canada

Disappointed

Posted Sep 1, 2014
Pros: The only thing good about this hotel is the location. Close to subways, shopping and theatres
Cons: Beds and bedding. Paint and rugs should be replaced. They are old and worn. The bed that was to be a king was a double and single put together.
Location: Shopping, subways and theatres.
We have stayed at this hotel every summer for about ten years. They have not done anything to the rooms in all that time. The bedding is shabby and faded. The rugs are worn. We will now look for another hotel on our next visit.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Good value convenient well located NYC base

Posted Aug 27, 2014
Room for one person was absolutely fine with adequate space and good desk to work at. All the important things were are at hand in the Club with no unnecessary frills.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Great staff and great location!

Posted Aug 26, 2014
Pros: Staff, location, cleanliness, and comfort.
Cons: Would be nice if the bar in the hotel could stay open past 10:00pm. The breakfast buffet was just ok, not a great deal for the money.
Location: Times Square, Cake Boss Bakery, 5th Ave shops and Broadway Shows.
I enjoyed my stay at the hotel very much. The staff were all very professional and very friendly. Mercedes was especially helpful and always had a smile on her face. The hotel was very close to all of the main attractions and Time Square. The room we stayed in was very clean and comfortable. The purified water on each floor was an added bonus. I will stay there on my next trip to NYC.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey Shore

in the center of NYC close to everything

Posted Aug 24, 2014
Pros: the room was perfect the sheets were crisp and clean they offer chilled bottled water at no charge work out facility 7th floor terrace
Cons: elevators were slow !!! :)
Location: I went to the Met. museum of art next time i will go to MOMA I also shopped on 5th avenue --a minutes walk away
I thought this place was perfect as the landmark RADIO CITY was a great way to never get lost in NYC I literally walked 125 blocks in both directions and could always find my way back to this wonderful gem with no problem. The 7th floor terrace is a delight--happy hour great drinks ---wonderful view.... the staff is 5 star and very friendly..... I am going to book here again and take my city phobic boyfriend with me this time!!!
3 out of 5
Recommended
for Couples
by A verified traveler

Posted Aug 24, 2014
Pros: Location
Cons: We understand hotel policy but receptionist could attend us more kindly way (extend explanation, suggestion, options etc)
Receptionist didnt help to make taxi reservation. Receptionist didnt tell us how to use elevator