Ratings based on 1,230 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Omaha, NE

Great location. Close to Rockefeller Center.

Posted Oct 22, 2014
The rooms are small, but who stays in their rooms in NYC?
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful stay!

Posted Oct 21, 2014
The staff were attentive, friendly and courteous, and the room was delightful. I would stay here again in a second.
3 out of 5
by A verified traveler from Toronto

Don't trust housekeeping

Posted Oct 20, 2014
Pros: Location
Location: Near Rockefeller Plaza and near the subway. It was not as crazy as Times Square but still close enough to walk to our theatre.
The hotel was adequate. Most of the staff were very courteous. Housekeeping took an item that was very valuable to my daughter and irreplaceable. The night manager was absolutely useless in dealing with the situation. When I went to the front desk in the morning to follow up, the person on the desk was very sympathetic but powerless. I had search the entire room for the missing item. When I looked under the bed, I found filth. There was an empty beer can (we did not drink), dead leaves, and chunks of who knows what. The location was very convenient and the room was comfortable but the experience ruined our trip.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2014
Cons: room size
Location: excellent location everything we wanted to do was within walking distance or a subway ride away
this is great hotel in an excellent location we could walk or take the subway to all of our places of interest
3 out of 5
Recommended
for Everyone
by A verified traveler from mexico, city

Excellent location, close to everything.

Posted Oct 17, 2014
Pros: The location.
Cons: The size of the rooms.
Location: Theaters, shopping, museums, sightseeing, subway and bus stations.
Hotel nice, but the room was small and the closet too.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Oct 15, 2014
The room was nice but had stains on couch and comforter. Elevator was slow but we were lucky we were on 2nd floor and could take the stairs. The tv did not have On Demand movies but did have free wifi. Hotel staff was very nice and the location is PERFECT.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Miami

Literally beside Rockefeller Center

Posted Oct 15, 2014
Pros: The restaurant and terrace, the location and the rooms.
Cons: They offer free water service on every floor but on my floor it was broken and it seems it was like that on other floors too without any options.
Location: Rockefeller Center with it many shops and dinning options.
The location is excellent, not only because of being so close to Rockefeller center, but also fifth avenue, and several subway stations. The hotel has a tiny lobby but everything else is nice. Rooms are modern and very well appointed. The restaurant and terrace at the 7th floor is very good.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from NYC

Posted Oct 8, 2014
Pros: See above
Cons: If it was less than a business and more for holiday or celebration purposes I might stay somewhere else ,likely selected by my wife. I
Location: See above in block one
Great central location in NYC. The rooms are more business like and efficient than "lap of luxury". Thus, the hotel is not overpriced nor overdone. I would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hartford, CT

Exceptional Hotel Location, Room, and Service

Posted Oct 7, 2014
Pros: Location, staff, cleanliness. Staff was exceptionally friendly and helpful.
Cons: Instruct maids to not tie up the elevators. There are only 2 elevators.
Location: Excellent location for midtown -- theaters, restaurants, Time Square, Radio City, Central Park
Excellent experience. The room was pleasant, contemporary, and super clean. I especially thanked the lobby staff for their kind help with restaurant reservations, early arrival luggage checking, and carrying luggage from the lobby to the street and putting luggage in car.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel, great location

Posted Oct 6, 2014
Really enjoyable experience, would definitely recommend to anyone looking for a hotel in the city. Very friendly staff and great location