Ratings based on 1,705 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Disappointing

Posted Mar 27, 2015
The check in process was difficult. The attendant told me several times I had not reserved a room. The confirmation I presented to him did not convince him. After 10 minutes of working the issue he finally asked for my credit card and swiped it through the automatic check in machine and it thankfully recognized me and I got my room. But is was tense for a while. The room was fine but the heating did not work. I informed the clerk but noone bothered to fix it. It as in the 20s and 30s and I spent most of my time in bed while in the room to keep warm. Surprisingly disappointing. Very thinly staffed and low budget facility. Location, however, is great. I assume the hotel survives on its location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Northampton

A crisis booking....

Posted Mar 26, 2015
Pros: Good bar/lounge area
We had to book the hotel at the very last minute because our flight home was severely delayed. We were only there for a short while - but the hotel was fine and the stay met our needs.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2015
Very convenient location. Close to shopping and just a few blocks from Times Square and Broadway.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 21, 2015
Very impressed with the room. The bed was very comfortable and we were very close to the center of everything in Manhattan!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel!

Posted Mar 18, 2015
Pros: Amenitities and proximity to everything!
Location: Rocks fella Center, Times Square, NBC studios, Broadway all close and in walking distance!
Close by as in walking distance to everything in Times Square!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 18, 2015
Excellent location. Close to a lot of attractions. Staff was very nice ...always greeting with a genuine smile!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Staff greets you by name!

Posted Mar 12, 2015
Pros: LOCATION: 2 minutes walking time to Rockefeller Center ice skating rink, Today Show, Top of the Rock and Nintendo Store.
Cons: Wish all room came with a bathtub as well as a shower, but I understand that space is at a premium.
Location: Middle of midtown NYC. You can easily walk to Central Park, FAO Swartz Toy Store, Tiffany's Trump Tower in one direction, and Time Square in another.
Great staff, especially Sandy at the front desk who calls you by name! Latina was wonderful as well. The lobby is small and hectic at times, but these young ladies never failed to smile, and say hello. In a big hotel, in a big city, this was amazing! They assisted me with printing my boarding passes and kindly answered any questions I had.
2 out of 5
Recommended
for Everyone
by A verified traveler

Won't return

Posted Feb 24, 2015
No refrigerator in the room, not many towels, hotel restaurant was too pricey, (forced 18%)gratuity included in hotel restaurant & bar bills and parking not on premise two nights we paid 75.00 and we weren't allowed access to our car while it was parked in the lot.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

Great hotel!

Posted Feb 22, 2015
This was my first stay at Club Quarters and it was excellent! The staff was very helpful and friendly. The room was very comfortable and clean. The rooms are not large but it was adequate for the little bit of time spent in our room. The location was absolutely perfect!! It's right across the street from Rockefeller Center and Radio City Music Hall. It's a short walk to shopping on 5th Ave and St Patrick's Cathedral. Times Square is only a few blocks over and there are subway stations nearby. I will definitely stay there the next time I'm in New York!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, Canada

Would definitely recommend to friends.

Posted Feb 22, 2015
Pros: Location, and the fact that there is a restaurant.
Cons: This was a suite with microwave and fridge, but no heating or serving dishes, corkscrew, cutting knives, draining board or tea towels.
Location: Rockefeller Center across the street, MOMA, Guggenheim and Lincoln Center all is easy walking distance, very close to Broadway and Times Square& shops
Very convenient, close to shopping, museums and shows.