Ratings based on 724 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
91% of guests recommend
3.9 Room cleanliness
3.5 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travelerfrom New york, Ny

Ok hotel!

Posted Jan 20, 2015
The location is pretty far out in Brooklyn, the staff was friendly, I only stayed one night so I was basically in and out. Room was pretty much clean it just had a funny smell lingering. The elevator needed some Maintenance, other than it its a good hotel for the price.
2 out of 5
by A verified traveler

Not Good

Posted Jan 19, 2015
Phone didn't work, Towels dirty, Noise, need interior upgrade!
2 out of 5
by A verified traveler

Would NOT stay again-noisy,bad wifi,late breakfast

Posted Jan 17, 2015
Pros: Bathroom was spotless. Plenty of parking.
Cons: Better detergent for cleaning the sheets. Noise level too high. The place desperately needs maintenance.
Location: Confusing to get on the highways from here - just to add to the fun of staying here.
The "automatic sliding doors" had a post-it note saying "manually slide door," but they did eventually fix it. The elevator was on the edge of breaking down at any moment. My first room did not have hot water so I got the room changed. The new room had hot water but was not as clean (dusty desk, stained carpets in both rooms). Trying to sleep had its own issues - stained bed sheets x 2. Plus, the hotel was so noisy at night with guests slamming doors and listening to music at 2 am. The hallway light is very bright so your room will never be dark even when you turn off all the lights. Breakfast for early travelers is not even an option. They don't start breakfast until 7 am and that really means 7:15. Front desk staff was AWOL at checkout although she was nice and helpful during my stay. Wifi was spotty.
1 out of 5
by A verified traveler

Hard to locate

Posted Jan 15, 2015
Didn't enjoy my stay. Sheets were not changed just straightened bathtub not cleaned,carpet not vacuumed. Not worth money paid
4 out of 5
for Everyone
by A verified travelerfrom Boston,MA

Nice priced rates

Posted Jan 14, 2015
Well when I got there, the check-in was smooth. No wait no hassle. But the only downside was when we get to the 3rd floor where our room was located, you can smell smokes all over the hallway. Then I decided to talk to the front desk about it since I'm sure I booked the non-smoking room. Turned out, that this facility is supposed to be ALL non-smoking. But Clara(staff) moved me to another room which was much better. She was pleasant and provided me anything I needed to meet my expectations. My NOTE to the hotel management. Please do a regular mandatory to prevent that smokes environment becoming worst in your facility. But I'll be back whenever I'm in town.
1 out of 5
by A verified traveler

Posted Jan 12, 2015
I don't like and there is bad smell but the location is very good
5 out of 5
for Everyone
by A verified traveler

Near to Evrething

Posted Jan 4, 2015
Pros: Clean, Personal at the From desk
Cons: Need small refrigerator and microwave inside the rooms.
Location: Near to Statue of Liberty, 911 memorial and more
I will give all five to this hotel but they need to include an Small refrigerator and microwave to they rooms. If they do this its going to be a perfect place to stay in New York!
1 out of 5
by A verified travelerfrom brooklyn

This hotel had roaches in the room.

Posted Dec 28, 2014
The staff are very rude. One girl was new and they didn't train her yet so she didn't really know what she was doing. The female in charge didn't want to help out and just sat down talking on her phone. The rooms are small and opened the coffee machine to a roach. Then another roach was crawling on the wall.
3 out of 5
by A verified travelerfrom Panamá, Rep. of Panamá

Just for sleep!

Posted Dec 22, 2014
Pros: Nothing.
Cons: Everything.
Location: Nothing nearby.
The photos are one thing and the hotel is another. The staff was rude, the rooms were small and smelly, the breakfast poor, nothing to eat nearby, no places to go and the neighborhood seems not to be save. The Wi-Fi was on and off and somtimes didn't work. If you don't mind about any of these things and only want to sleep, then is OK.
3 out of 5
by A verified travelerfrom Hessen

Sauberkeit Fehlanzeige

Posted Dec 19, 2014
Der kostenlose Shuttle des Hotels war echt gut, allerdings konnte man auch gut mit dem Bus zur Metro kommen. Die Lage ist gut und sehr ruhig. Das Personal war auch immer freundlich und hilfsbereit. Die New Yorker sind aber alle ausgesprochen freundlich und sofort zur Stelle, wenn sie sehen, dass man sich nicht auskennt!!!