Ratings based on 592 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Hotel under renovation

Posted Oct 18, 2014
Receptionist was not very helpful or friendly and the hotel is under renovation
2 out of 5
by A verified traveler from PA

OK in a pinch

Posted Oct 18, 2014
A bare-minimum place--breakfast was OK, though. Getting to the hotel shuttle location was difficult.
4 out of 5
Recommended
for Everyone
by A verified traveler from Riyadh, Saudi Arabia

Great place to stay during a travel break.

Posted Oct 16, 2014
Pros: Great bed, quiet, clean, extremely helpful staff.
Cons: The A/C emitted a strange smell, needs to be checked.
Location: Good location, 5 minutes to JFK. Confusing to drive to from JFK. Walk to small shops, restaurants, beverage store.
Checked in as agreed, room was ready. We thought we had left one suitcase in the cab - hotel staff helped, gave advice which was dearly appreciated. Suitcase found. We were 100% satisfied with this Comfort Inn. Location was very close to JFK but somewhat tough to find, drive to from airport. Could walk to stores for food, drinks and all was quiet for sleep. The A/C emitted a strange smell but window opened and was cool so no real problems.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel, perfect size and convenien

Posted Oct 14, 2014
Perfect for our night over and the offer of free hotel shuttle was perfect.
1 out of 5
by A verified traveler

There is no drinking water in the room,

Posted Oct 12, 2014
My husband need water to eat medicine but they show very bad behaviour .
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient Location & Comfortable

Posted Oct 12, 2014
Great spot not far from JFK with accommodating staff, a great little breakfast and comfy beds. Great for getting ready for an early flight the next day.
3 out of 5
Recommended
for Everyone
by A verified traveler from Hertfordshire, UK

Handy for airport with shuttle bus

Posted Oct 4, 2014
Pros: The comfy bed, the shuttle buses, friendly and helpful staff, and breakfast.
Cons: Shower and hot water supply.
Location: Nothing nearby, only a dodgy parade of shops and several car and bus storage lots. A ten minutes walk to Fairfield Marriott for dinner.
Stayed at beginning and end of my week in New York. First room the shower didn't work but I had a hot bath. On my return there was no hot water in the evening or the morning. I left too early for breakfast on the last night, but the first stay I had breakfast which was very good, bacon and egg, a waffle maker, bagels, yoghurt and cereals. The staff are very helpful, especially the shuttle bus drivers. Thanks to Vlad who helped me with my case as far as check-in when I left. Killing time on the first day because my daughter's flight was cancelled by a fire in Chicago, I was grateful for the shuttle in the morning to Jamaica station. It did take a very long time to get into Manhattan, though! If all you want is a handy hotel near JFK at a reasonable price, I would recommend this hotel. The bed was exceptionally comfortable on both stays, but the plumbing leaves a lot to be desired.
Comment from Hotel Management
Oct 12, 2014 by ken, Hotel Management
Thank you for excellent review, we really appreciate it. We're glad you came back, and enjoyed your stay with us. I will pass your comments onto our staff members as they will be very happy to hear what you have say! We look forward seeing you near future and hope your travel brings you to JFK area soon! Thank...
4 out of 5
Recommended
for Everyone
by A verified traveler from Austin, Texas

A little pricey for the stay.

Posted Sep 8, 2014
Pros: Clean
Cons: Needs to be updated if the price stays where it is.
Location: Very old neighborhood and kind of industrial.
At first glance this hotel is very old and outdated. When you meet the staff, they are very friendly and the rooms are clean. The price is high for the location and the age. Probably should be half the price but over all alright.
Comment from Hotel Management
Sep 19, 2014 by ken, Hotel Management
1First of all, thank you for taking the time to write a review of our property as we use the feedback to improve for future guests. We are glad you found the beds comfortable and the rooms clean; after all, these are two of the most important aspects of any hotel experience. Still, these two aspects would be a miss without customer service that goes above and beyond the ordinary, which you experienced and we will pass on your kind words to the rest of the staff. Again, thank you for staying with us. We hope if business brings you back to JFK New York we would love to accommodate you.
3 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Its alright

Posted Sep 8, 2014
The staff was quite good. The shuttle driver was great. I would definitely stay there again.
Comment from Hotel Management
Sep 19, 2014 by ken, Hotel Management
Thank you so much for your wonderful comments about our staff and our hotel. Please know that I will share your comments with our staff. This brings a smile to my face, as our ultimate goal is always to make sure that each guest has an amazing experience the moment they arrive on property. Our team will be excited to see this. We hope to welcome you back again in the future!
3 out of 5
by A verified traveler from Australia

Hotel closest to airport although others opposite!

Posted Sep 6, 2014
Pros: Very comfortable bed.
Cons: Breakfast
Location: Not relevant as we were in transit.
Shuttle bus service good,however room too small for large bed.
Comment from Hotel Management
Sep 20, 2014 by ken, Hotel Management
Thank you so much for the great review, we really appreciate it. I will pass your kind words to our staff members. We strive on providing great hotel stay & service to our guest, and we're glad noticed! We look forward having you here! Thank You Again!