All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Room was clean, staff was friendly and polite. Will go back for sure.
Cassian
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 29, 2024
Dear Cassian,Thank you for your positive feedback. We're thrilled to hear that you found our room clean and our staff friendly and polite. It's always a great satisfaction to know that you had a great and comfortable stay with us! It means that we did a good job. We look forward to welcoming you again.Sincerely, Hotel Manager
Not a Traveler friendly establishment. If your going to NYC, make sure that the is near where you want to be. They are not user friendly.
Ginger
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 26, 2024
Dear Ginger,We sincerely apologize for any inconvenience you experienced during your stay. Our aim is to provide a welcoming and accommodating environment for all our guests, and we regret that we fell short of your expectations. We appreciate your feedback regarding our location and user-friendliness, and we will take this into consideration as we strive to improve our services. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
Dear Frank,Thank you for your review and for recognizing our efforts in cleanliness. We're glad we could accommodate you during your time of need. Your feedback is valuable to us, and we hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager
6/10 Okay
Brandon
Mar 22, 2024
It wasn’t great it was just ok
Brandon
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 23, 2024
Dear Brandon,We appreciate your feedback, and we're sorry to hear that your experience was only okay. We strive to provide exceptional service and accommodations, and we apologize if we fall short of your expectations. Your comments will help us identify areas for improvement. Thank you for choosing to stay with us, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
Dear YAAQOB,We apologize for the bad service you experienced during your stay. Your feedback is valuable to us, and we will use it to improve our services for future guests. If you would like to provide more details about your experience, please feel free to share them with us. We hope to have the opportunity to make it right and regain your trust in our hotel.Sincerely, Hotel Manager
Was able to fine the hotel
Will
Check out early for very early flight
Joseph
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 21, 2024
Dear Joseph,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager
The facility was pleasant but a little cramped. Staff was friendly & helpful. It is under the flight path for planes into LaGuardia Airport so it can be a little noisy.
Kenneth
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 21, 2024
Dear Kenneth,Thank you for your review. We're delighted to hear that you found our facility pleasant and our staff friendly and helpful. However, we apologize for any inconvenience caused by the noise from planes flying into LaGuardia Airport. We understand the importance of a peaceful stay and will strive to address this concern to enhance the overall experience for our guests. We hope to welcome you back for a more serene stay in the future.Sincerely, Hotel Manager
The facility was pleasant but a little cramped. Staff was friendly & helpful. It is under the flight path for planes into LaGuardia Airport so it can be a little noisy.
Kenneth
Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 21, 2024
Dear Kenneth,Thank you for your review. We're delighted to hear that you found our facility pleasant and our staff friendly and helpful. However, we apologize for any inconvenience caused by the noise from planes flying into LaGuardia Airport. We understand the importance of a peaceful stay and will strive to address this concern to enhance the overall experience for our guests. We hope to welcome you back for a more serene stay in the future.Sincerely, Hotel Manager
The property has no in-house dinning facility. Also, thereis mo room service facility available.
Good part is room in which I stayed was clean.
SUDIPTO
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 15, 2024
Dear SUDIPTO,Thank you for your feedback on your recent stay at our hotel. We're delighted to hear that you found your room to be clean. We understand the importance of a comfortable accommodation experience. However, we acknowledge your concerns regarding the absence of in-house dining and room service facilities. We'll take your feedback into consideration as we continuously strive to enhance our guest experience. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager
10/10 Excellent
Lilianett
Traveled with family and small children, Business traveler, Traveled with family
Dear Guest,We're delighted to hear that you enjoyed your stay with us! Thank you for choosing our hotel, and we hope to welcome you back again soon for another delightful experience. If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know.Sincerely, Hotel Manager
10/10 Excellent
yohana
Mar 13, 2024
yohana
Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 14, 2024
Dear Yohana,I am grateful for your 5-star review. We aim for complete guest satisfaction, so I am happy to hear that you felt that way. It is evident that you concur with our belief that we should offer our guests an excellent blend of comfort, convenience, amenities, and value. If your travels bring you back to this area, I hope you will come stay with us. Being in this business is a true pleasure when serving customers like you.Sincerely, Hotel Manager
Dear Mike,Thank you for your 5 out of 5 rating! We're thrilled to hear that you found our hotel to be simple, clean, and friendly. Providing a welcoming and comfortable environment for our guests is important to us, and we're glad we could meet your expectations. We appreciate your kind words and hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager
Shuttle service, bed comfort and free breakfast was awesome
Aarifsa
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 13, 2024
Dear Aarifsa,We're thrilled to receive your 5 out of 5 rating and to hear that you had an awesome experience with our shuttle service, comfortable beds, and complimentary breakfast! Providing convenience, comfort, and a delicious start to the day are all priorities for us, and we're delighted that we could meet your expectations. Thank you for choosing us, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely, Hotel Manager
Dear Guest,Thank you for sharing your feedback. We're sorry to hear that your experience fell short of expectations. Your insights are valuable to us, and we will use them to improve our services. If you have specific details you'd like to share or if there's anything we can do to address your concerns, please feel free to reach out directly. We appreciate your time and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
10/10 Excellent
Brandi, Burlington
Mar 11, 2024
Liked: Staff & service
Brandi
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 12, 2024
Dear Brandi,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager
2/10 Terrible
Kimberly
Mar 11, 2024
Disliked: Cleanliness, staff & service
This property was dirty. The card wasn’t working to open our room. Never Again! Not worth paying
Kimberly
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Kimberly,We apologize for the inconvenience you experienced during your stay. Providing a clean and comfortable environment is our priority, and we regret falling short of your expectations. Your feedback will be addressed promptly to ensure a better experience for future guests.Sincerely, Hotel Manager
Dear Brandi,Thank you for your kind words about our front desk staff! We're thrilled to hear that you found them helpful during your stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable experience.Sincerely, Hotel Manager
8/10 Good
Jesse
Mar 7, 2024
Jesse
Response from Hotel Manager on Mar 8, 2024
Dear Jesse, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager
Dear Andres,Thank you for your perfect rating and for sharing your positive experience! We're thrilled to hear that the front desk lady provided you with excellent service and assistance during your stay. We'll be sure to pass along your kind words to her. Your satisfaction is important to us, and we appreciate your support. We hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager
Dear Casandra,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager
4/10 Poor
Roksana
Feb 29, 2024
Roksana
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Mar 21, 2024
Dear Roksana,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager
We chose this hotel due to its proximity to LaGuardia. Also, it was close to the Budget Rental where we needed to return our rental car. When we asked about how safe it would be to drop off the car and walk back to the hotel, Muhammed (who was working the desk) offered to have their airport shuttle come to get us! We were so glad to not have to worry about the walk back. He was so nice and very helpful. The room was small but it was fine for us. It was also very clean. Got a sweet bag breakfast and a ride to the airport.
Mark
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 27, 2024
Dear Mark,Thank you for sharing your experience with us! We're delighted to hear that Muhammed provided excellent service and went above and beyond to ensure your safety and convenience. We're glad that the room met your needs and was clean. It's wonderful to hear that you enjoyed the sweet bag breakfast and the ride to the airport. We appreciate your kind words and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager
6/10 Okay
Vanesha
Business traveler
Feb 15, 2024
Disliked: Amenities
basic needs met. nithing special or particularly nice about it.
Vanesha
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 15, 2024
Dear Vanesha,Thank you for sharing your feedback on our hotel. We appreciate your positive comments about the basic needs being met, ensuring a comfortable stay. We strive to provide a satisfactory experience for our guests. However, we also acknowledge your observation that there was nothing particularly special or noteworthy about the amenities. We value your input and will use it to enhance our offerings in the future. We hope to have the opportunity to welcome you back and exceed your expectations.Sincerely, Hotel Manager
Dear Erik, Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
10/10 Excellent
Afra
Traveled with partner
Feb 6, 2024
Liked: Amenities
Amazing
Afra
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 6, 2024
Dear Afra,Thank you for the amazing rating! We're thrilled to hear that you had a great experience during your stay. If there's anything specific that made your stay amazing or any suggestions you have for improvement, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely, Hotel Manager
8/10 Good
Richard
Traveled with partner
Feb 4, 2024
Liked: Cleanliness, staff & service
Very comfortable stay. I would stay again.
Richard
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 5, 2024
Dear Richard,We're delighted to hear that you had a comfortable stay and would choose to stay with us again. Your satisfaction is our top priority, and we're glad we could meet your expectations. We can't wait to welcome you back! Sincerely, Hotel Manager
Dear DAVID,Thank you for your perfect rating and concise feedback! We're thrilled to hear that you found everything you needed during your stay. Providing a comfortable and convenient experience for our guests is our priority, and we're glad we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another great stay in the future! Sincerely, Hotel Manager
Very noisy because of plane landing, room is very small, They provide the breakfast just a packet. You can get a lot better hotel around that area with the exact same price.
Naieemur
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 31, 2024
Dear Naieemur,We apologize for the inconvenience caused by the noise from the nearby airport and the size of the room. Additionally, we regret that the breakfast provided did not meet your expectations. Your feedback is valuable, and we will take it into consideration as we strive to improve our offerings and provide a more enjoyable experience for our guests. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
4/10 Poor
Timothy
Business traveler
Jan 30, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The advertised breakfast was in a bag. Croissant with nothing to put on it. Extremely basic. Not like your typical hotel breakfast
Timothy
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 31, 2024
Dear Timothy,We apologize for the disappointment with the breakfast offerings during your stay. Your feedback is important to us, and we will review our breakfast options to ensure they meet the expectations of our guests. We appreciate your understanding and hope to have the opportunity to provide you with a more satisfying experience in the future. Sincerely, Hotel Manager
6/10 Okay
Carlos
Jan 30, 2024
Disliked: Staff & service
Carlos
Stayed 3 nights in Jan 2024
Response from Hotel Manager on Feb 1, 2024
Dear Carlos, Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
Dear Raymond,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager
10/10 Excellent
Qian
Traveled with family and small children, Traveled with group, Traveled with family
Dear Guest,Thank you for your kind words. We're thrilled to hear that you had a great experience with our service! Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager
Dear Tyler,We apologize for the inconvenience caused by the presence of gnats in your room. Your comfort is our priority, and we take your feedback seriously. We will investigate the issue promptly and take measures to address and prevent any pest-related issues in the future. Thank you for bringing this to our attention, and we appreciate your understanding. If you have any additional concerns, please feel free to contact us directly. We hope to have the opportunity to make amends on your next visit.Sincerely, Hotel Manager
8/10 Good
David
Traveled with family
Jan 20, 2024
David
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 21, 2024
Dear David,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager
I was surprised though, such of nice room, small like everything in NY but really nice and clean, also super convenient cause of the airport is literally right there so no traffic or anything. I’ll be staying here in the future for sure.
Franklin
Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 19, 2024
Dear Franklin,We're delighted to receive a 5 out of 5 rating and to learn about your positive experience! It's fantastic to hear that you were pleasantly surprised by the nice and clean room, despite its size. We're also glad that our location near the airport was super convenient for you, avoiding traffic hassles. Thank you for choosing us, and we look forward to welcoming you back in the future. If there's anything specific you'd like to share about your stay or any preferences you have for future visits, please feel free to let us know. Safe travels, and see you again soon!Sincerely, Hotel Manager
Dear Krishnar jezley,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager
8/10 Good
yewong
Jan 15, 2024
Good
yewong
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 16, 2024
Dear Yewong,Thank you for your feedback and the 4 out of 5 overall rating. We appreciate your stay with us and are pleased to hear that you had a good experience. We value your input and look forward to the opportunity to host you again in the future!Sincerely, Hotel Manager
They don’t offer breakfast like the profile says. They give only a bag with muffin and juice! They must be cleared on that!
The people are noisy too.
Frank
Response from Hotel Manager on Jan 16, 2024
Dear Frank,We apologize for any confusion regarding breakfast and appreciate your feedback. We understand the importance of accurate information, and we'll ensure our profile reflects our current offerings. Additionally, we're sorry to hear about the noise disturbance during your stay. Your comfort is important to us, and we'll address this matter to enhance the overall experience for our guests. We appreciate your understanding and hope to have the opportunity to provide a more satisfactory stay in the future. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager
8/10 Good
Shanoy
Jan 15, 2024
Shanoy
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 4, 2024
Dear Shanoy, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager
6/10 Okay
Brett
Traveled with partner
Jan 14, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
We got there very late and the check in staff member was so kind and helpful. He realized we were leaving early the next morning and gave us a packed breakfast (although the cornbread was moldy and inedible). Decent hotel for one night but the bathroom could have been cleaner.
Brett
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 15, 2024
Dear Brett,Thank you for sharing your experience. We're pleased to hear our late-night staff and packed breakfast left a positive impression. We apologize for the issues with the cornbread and bathroom cleanliness. Your feedback is valuable, and we'll address these concerns to enhance future stays. We look forward to serving you again.Sincerely, Hotel Manager
Dear Olga,Thank you for the 5-star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager
4/10 Poor
Caitlin
Traveled with partner
Jan 11, 2024
Disliked: Cleanliness, amenities
We had a late flight and decided to book an airport hotel. The pictures for this hotel made it look newly remodeled, but the property itself seems run down. When we got there, we were super thirsty. They had sodas in a mini fridge for sale for $2 each but only if you paid cash and there was no ATM. We were put in a room in a basement that had some loose pieces of hair on the ground but we were tired and decided not to complain. We slept okay but not great — bed was adequate. In the morning we saw a cockroach in the room and got the heck out as fast as we could!
Caitlin
Stayed 1 night in Oct 2023
Response from Hotel Manager. on Jan 11, 2024
Dear Caitlin,We appreciate your feedback and apologize for the issues you encountered during your stay. It's disheartening to learn that the property did not meet your expectations and that you experienced challenges with the amenities and cleanliness. Please be assured that we take your comments seriously, and we will address these concerns promptly. We sincerely apologize for any inconvenience caused and hope you consider giving us another chance in the future.Sincerely, Hotel Manager
10/10 Excellent
Carmen
Dec 29, 2023
Liked: Property conditions & facilities
Carmen
Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 31, 2024
Dear Carmen,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again. Sincerely, Hotel Manager
10/10 Excellent
Sanjeanette
Traveled with group
Dec 29, 2023
Liked: Cleanliness, staff & service, room comfort
Stay overnight
Accommodations were good for 1 night however, the hotel is in the direct path of a runway at Laquardia airport...noisey to say the least. However, I give it a👍
Sanjeanette
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 30, 2023
Dear Sanjeanette,Thank you for the 10 out of 10 rating! We appreciate your positive feedback about the accommodations, even though there was some noise due to the hotel's proximity to LaGuardia airport. We understand the impact noise can have on a stay, and we're glad to hear that you still had a positive experience overall. We value your feedback and look forward to the possibility of hosting you again in the future!Sincerely, Hotel Manager
8/10 Good
Salima
Dec 29, 2023
Salima
Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 18, 2024
Dear Salima,Thanks for the stay at our hotel and the feedback with 4 ratings. Hope you had a satisfactory stay. You can expect a still better experience next time. Visit us again soon. Sincerely, Hotel Manager
8/10 Good
neha
Dec 28, 2023
Liked: Cleanliness, staff & service, amenities
Location is good and free pick up and drop service from airport
neha
Response from Hotel Manager on Feb 8, 2024
Dear Neha,Thank you for your feedback! We're glad to hear that you found our location convenient and appreciated our complimentary airport shuttle service. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
8/10 Good
Art
Dec 28, 2023
Liked: Cleanliness, staff & service, room comfort
Art
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 30, 2023
Dear Art,Thanks for staying with us. We would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely, Hotel Manager
8/10 Good
Khaled
Dec 27, 2023
Khaled
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 28, 2023
Dear Khaled,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager
10/10 Excellent
Jeremy
Dec 27, 2023
Liked: Cleanliness, staff & service
Front desk service was great and fast. Place is fine. Easy to access food across the street. Area is what you would expect near an airport. But it is very convenient and has a shuttle to the airport so that is bonus.
Jeremy
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 27, 2023
Dear Jeremy,Thank you for your perfect 5/5 rating! We're pleased to hear that you had a great and fast experience with our front desk service. It's good to know that you found the place fine and appreciated the easy access to food across the street. We understand the expectations of an airport area and are delighted that you found it convenient, especially with the bonus of a shuttle to the airport. Your positive feedback is appreciated, and we hope to welcome you back for another convenient and enjoyable stay!Sincerely, Hotel Manager