Ratings based on 617 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
87% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Apr 20, 2015
Breakfast was terrible. Many stains in hallway carpeting.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 19, 2015
Close to JFK The staff was very polite and helpful
2 out of 5
by A verified travelerfrom Tampa, FL

Pick another JFK airport hotel

Posted Apr 8, 2015
It took the shuttle driver over 45 minutes to pick us up from the airport. Then he didn't even help me put my bags in the van. The room was so-so in terms of cleanliness. Paint peeling in the bathroom. Walls were paper thin and you could hear everything going on in other rooms. Got absolutely no sleep! Would never stay here again! Asked to get my money back but because Expedia made me pay in advance there was nothing the hotel could do. Complete and total waste of my money and I would really like a refund!!
2 out of 5
by A verified traveler

Disappointing in New York.

Posted Apr 4, 2015
Pros: The staff
Location: Location was not good either. Dirty area of town.
Seems foolish to think for double the money of any other place in the US you could get amenities that match the money. The room was very small, the bath was run down and needed renovation. The breakfast was nice as well as the airport shuttle.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place to stay for a night

Posted Mar 18, 2015
Good place for an overnight. Room and bathroom were clean. Breakfast was not bad. That's pretty much it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 15, 2015
John who works up frount very helpful. Seem very knowdle
4 out of 5
Recommended
for Families
by A verified travelerfrom Montréal

Posted Mar 10, 2015
Pros: service de l'employé et la proximité de l'aéroport et le service de navette avec l'aéroport.
Cons: indiquer clairement sur le site les services de stationnement...
Location: plusieurs restos, abordable et populaire à proximité.
Le stationnement était presque inexistant (total de 4 places). Par contre la rue est disponible (mais peu de places à proximité) il faut aller dans les rues avoisinantes. Nous avons loué du côté tranquille (à l'arrière) toutefois notre chambre bien que non-fumeur sentait terriblement la cigarette. Nous avons demandé de changer et on nous a offert une chambre côté rue (assez bruyant)... Un peu triste!!!
1 out of 5
Recommended
for Everyone
by A verified traveler

There was a lots of noise overmidnight

Posted Mar 6, 2015
Was a nice stay,quite are,but a lots of kids on table breakfast,couldn't get close to coffee and stuffs,we'd love to see a lot of more organization!
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom 日本

ベッドのマットレスが良いです

Posted Feb 23, 2015
Pros: ベッドのマットレス
2月中旬、雪の日に宿泊しました。バスルームが広い、ベッドのマットレスが良いです。朝食やアメニティは他の空港周辺ホテルと変わりません。たまたま地下の部屋だったので冷気が降りてきて暖房の効きは遅かったですが、暖かく過ごせました。
3 out of 5
Recommended
for Business Travelers
by FENGCHUNfrom CHINA

A so so stay.

Posted Jan 26, 2015 on Hotels.com
A so so stay.