Ratings based on 960 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.9 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Exactly as expected. Very nice stay.

Posted Feb 23, 2015
This hotel is in the heart of the action. Impressive entrance, beautifully appointed rooms and spacious. we will return here for sure.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in lower Manhatten

Posted Feb 21, 2015
Lovely rooms Shame not all have river view Very nice ambience
5 out of 5
Recommended
for Everyone
by A verified travelerfrom northern ireland

Superb hotel recommend

Posted Feb 21, 2015
We took our teenafe daughter for what was my wife's landmark birthday - staff were amazing - hotel not over the top in terms of service - breakfast truely superb Management went up a bottle of bubbles to acknowledge my wife's birthday which was totally unexpected - nice touch
4 out of 5
Recommended
for Everyone
by A verified travelerfrom washington D.C.

Nice Hotel in the Financial Center

Posted Feb 21, 2015
Very modern facilities... their best-selling standard suite is huge, clean and warm. staff are very nice and helpful. only problem is the internet! the free standard access is very slow, surprisingly, after i paid the extra fee, it is even slower. i had to use my mobile 4G during the entire three days. the internet connection issue is a huge deny of all efforts that all the staff have made for the best hotel experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2015
Pros: Spacious and good layout. Beautiful lobby
Cons: Room service took over 3 hours.
Location: Good location. Close to the Twin Tower Memorial.
The hotel was very nice. Good location and the bell staff was great. Room service and bar/restaurant could use some work.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2015
セキュリティが良く、地下鉄A、C line利用可能な駅にも徒歩5分ほど。バッテリーパークへは程よい散歩距離です。室内は清潔に保たれている。TV JAPANの視聴可能も嬉しい。
5 out of 5
Recommended
for Everyone
by A verified traveler

Great surprise!

Posted Feb 18, 2015
Cons: More comfortable pillows; otherwise, the bed was comfortable.
We had a great experience. The room was very comfortable and spacious. The staff was very accommodating and we enjoyed the restaurant. The hotel is convenient to the 9/11 Memorial and Museum. I would recommend this hotel to anyone.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
Very nice hotel and lots of food surrounds it. Everyone was pleasant and helpful
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville, Fl

Awesome hotel for the money!

Posted Feb 17, 2015
Pros: Everything!
Cons: How about a bagel for under $12? : )
Location: See above
Every aspect of our stay was wonderful. Ok...the restaurant is pricey ($30 for a couple of eggs, bacon and toast) but what would you expect? The room was awesome. Roomy, well laid out and the extra large shower with the high pressured "rain head" shower head made for a wonderful showering. Staff was accommodating (albeit a couple of "rudish" moments, but again, what would you expect?) Location was awesome for anyone wanting to visit the 911 Museum (1 block away). Times Square was only a 15 minute subway ride away. Can't say enough of our entire experience!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Turks and Caicos

i absolutely loved this hotel

Posted Feb 3, 2015
Pros: I really liked the entrance, the decor, the restaurant atmosphere, the concierge assistance that was very helpful.
Cons: I can't think of anything that could be improved
Location: The location was excellent. walking distance from the ferry boat. not too far from 911 memorial, time square, etc,
The entrance of the hotel set the tone for my expectation. I walked into this welcoming atmosphere and was greeted by friendly staff members. The room was wonderful and the bed was wrinkle free. I ate at the restaurant my first day and really enjoyed the food and the wonderful staff, i wasn't able to eat there again because i spent a lot of time out exploring new york. Everything about my stay at the Conrad was great and i would definitely stay again and would also recommend this to others