Ratings based on 131 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
for Familiesby A verified traveler from Melbourne, Australia
Great airport hotelPosted Aug 29, 2014
Pros: The staff, free WI-Fi , room, restaurant and airport shuttle.
Cons: Inclusion of an indoor swimming pool.
Location: Location was great for JFK airport - the trip took approximately 10 minutes.
My husband and I were travelling with our 6 month old and 4 year old kids and stayed at the Courtyard for 1 night. On arrival staff were very helpful and competent. The room was clean and welcoming. The restaurant/ bistro was clean and airy with an adequate menu. The airport shuttle worked well. The Wi-Fi worked! All in all an excellent experience. If I could request an improvement, it would be an indoor swimming pool!
for Everyoneby A verified traveler from Charlotte nc
nice hotel I was very happy with my stay!!!Posted Aug 4, 2014
once again I love the hotel the only downfall is I wish they would have room service for a nice Elite hotel like This and the ability to order food to your room..
for Overnight Stay Before Destinationby HFR from Dubai
Convenient LocationPosted Jul 2, 2014 on Hotels.com
Hotel was ideal to cut transfer time to and from JFK airport and to be ready for an early morning departure
for Business Travelersby Richard from BVI
Excellent airport hotelPosted Jul 1, 2014 on Hotels.com
Much better than your run of the mill airport hotel where the staff cannot be bothered. The team here go out of their way to ensure your stay is a good one, no matter how short it might be. Highly recommended.
for Everyoneby A verified traveler from Durham, NC
Nice hotel near JFKPosted Jun 24, 2014
Staff was very accommodating and friendly. Room was comfortable, modern, and clean.
for Business Travelersby RalphsMum from London
Convenient airport hotelPosted Jun 15, 2014 on Hotels.com
I chose this hotel because it was a Marriot and close to JFK. After dropping off my car hire I was pleased to find the hotel picked up right next to the car hire companies. The other convenience is that they have a shuttle that runs every 30 minutes and drops off at the terminals. It was a well appointed hotel that lives upto the Marriott standard, but without a car you are a bit isolated for restaurants. My only gripe was that booking through Hotels.com Marriott would not give me points credit.
for Overnight Stay Before Destinationby Luis Ortiz from San Juan
A good night sleepPosted May 13, 2014 on Hotels.com
We spend an overnight here before reaching our final destination coming back for our vacation trip. Good and prompt service at the front desk. Our.room was very clean and the bed was awesome, just what we needed to have a good night sleep before catching our flight the next morning.
for Business Travelersby rose ann intiso from florida
close to JFK airportPosted May 10, 2014 on Hotels.com
except for the check-in everything else was great and in line with the Marriott. However, I had to wait 25 minutes for the hotel shuttle to arrive at the airport to take me to the hotel. When I arrived at the hotel it was aroung 10 am and only 1 person at the desk to check in people so I had to wait a while as there were people ahead of me. Upon trying to check in I was told that it was too early and no rooms were available then. I had to keep going back and forth to the front desk to see if anyone had checked out and a room was ready. I waited in the lobby patiently going back and forth to the girl at the desk to see if a room was available. Not once did she offer to keep checking on room availability; I had to keep asking if a room was ready; I stayed by myself in the lobby. When I finally was checked in the clerk talked so fast I couldn't understand what was said.
Recommendedby Carol from Hyrum, Utah
Posted May 8, 2014 on Hotels.com
We had a very pleasant stay. We used the subway to get into the city each day which did take time but the inconvenience was not a problem compared to having to pay the outrageous prices asked at a place of comparable quality in the city.
by A verified traveler
Executive room? Terrible!Posted Apr 8, 2014
Cons: EVERYTHING NEEDS TO BE IMPROVED!
Location: JFK airport only. Not much stores or anything.
I booked an executive room. When I checked in I see a regular sized room which can be booked through anywhere with a lot cheaper price!! The receptionists were terrible and they started knocking on the door before it was check out time. Plus I requested the I will stay a bit longer since I was staying there for my honeymoon! Over all terrible.