Ratings based on 2,308 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Somerset

Ideal for exploring New York

Posted Aug 3, 2015
We were able to check in early. Large room - there were 5 of us so plenty of space though bed settee not very comfy. Fantastic view of city - we were on floor 23. Not as noisy as i'd expected. Great breakfast each day though a bit expensive however everywhere is expensive in NY. Right beside a subway station so easy to get around. Within walking distance of some tourist attractions too.
4 out of 5
Recommended
for Everyone
by A verified traveler

Bon hôtel au centre

Posted Jul 22, 2015
Bon hôtel à l arrivée nous n avons pas eu la chambre commandée on nous a offert le petit déjeuner en retour ça a été commercial le personnel est courtois et efficace bonne expérience
5 out of 5
Recommended
for Everyone
by A verified traveler

Very close to subways

Posted Jul 21, 2015
Pros: Everything
Room was large and spacious and had a sleeper sofa included.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Well located and comfortable hotel

Posted Jul 20, 2015
Pros: The hotel was clean and is well located for exploring aqll areas of New York either on foot or via rail.
Cons: Don't promote to families if you cannot sufficiently cater for them, adequate bedding and self laundering facilities. Train staff in customer service.
Location: You can easily explore New Yoor in all directions from this hotel.
This hotel is in a good location and reasonably met our families needs. We were disappointed in the condition of the sofa bed which our teenage children had to suffer. The mattress was in an extremely bad condition and sunk in the middel, causing our children to roll into each other during the night ( in additiona it was a small double size and really not suitable for more than one person or two very small children). Although the hotel was able to provide some underlays so the spings would not be felt, they were unable to accommodate us with any alternative bedding arrangements. In additiona, considering the hotel promotes itself as being family friendly, it does not provide any self-laundering facilities on site. We found this unusual compared to the range of hotels we stayed in across the USA. We found the breakfast menu to be very limited and mostly unpalitable. This was on top of the unfriendly service staff, particularly the young lady taking orders. We also note that only on our last day did the reception staff demonstrate any simple customer service such as a simple greeting when the leaving or retuning to the hotel. It is the smallest getures that make the lasting impressions.
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbia, SC

Comfortable hotel in midtown.

Posted Jul 17, 2015
Pros: Great concierge.
Cons: There needs to be a mirror in the main part of the room. The window coverings do not block out all the light.
Location: Centrally located.
Expensive. Plane tickets less than nightly charge at hotel. Did not get good deal.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2015
Happy with stay and staff were very helpfull. We would have no hesitation in recommending the hotel to others
Comment from Hotel Management
Jul 23, 2015 by Richard Bishop, Hotel Management
We are so happy you enjoyed your stay with us. Thank you for the positive comments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location, room, really helpful staff

Posted Jul 13, 2015
Brilliant stay. Highly recommend. Close to Central Park and a subway ride to everywhere else
Comment from Hotel Management
Jul 25, 2015 by Richard Bishop, Hotel Management
Thank you very much we truly appreciate your recommendation. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fully equipped, clean, safe

Posted Jul 13, 2015
Close to buying centers and shopping stores, clean, safe, speciouse
Comment from Hotel Management
Jul 25, 2015 by Richard Bishop, Hotel Management
Thank you we appreciated your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2015
The rooms were clean, big and comfortable. The hotel staff were very nice and the concierge was excellent in assisting us with getting to where we wanted to go in the city.
Comment from Hotel Management
Jul 18, 2015 by Richard Bishop, Hotel Management
Thank you for your positive comments and for being a guest of our hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2015
Hotellet ligger i ett lite "lugnare" område jämfört med området runt Times Square. 25 meter från ingången till hotellet är en nergång till subway och sidan om ingången finns en livmedelsaffär som har öppet dygnet runt. Vi tyckte att det var lagom promenadavstånd till Central park, Rockefeller center, Times Square och FN-byggnaden. Vårt rum låg på 29:e våningen med utsikt över FN-byggnaden och East river.