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Reviews of Courtyard by Marriott Newark Liberty International Airport

3 out of 5
Courtyard by Marriott Newark Liberty International Airport
600 Routes 1 and 9 South, Newark, NJ

Reviews

8.4

Very Good

Rating 10 - Excellent. 529 out of 1000 reviews" "
Rating 8 - Good. 254 out of 1000 reviews" "
Rating 6 - Okay. 96 out of 1000 reviews" "
Rating 4 - Poor. 66 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 22, 2024
Dear Greg, On behalf of our team at Courtyard Newark Liberty International Airport, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you as our guest and we look forward to continue being your hotel of choice whenever you return to Newark.Best Regards, Adolfis Pimentel, General Manager

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from General Manager on Apr 17, 2024
Dear Alyssa, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Newark Liberty International Airport.Best Regards, Adolfis Pimentel, General Manager

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on Apr 8, 2024
Dear Kevin, Thank you for choosing to stay with us and for sharing your rating. Your comfort and satisfaction are paramount to us, and we regret if any part of your experience fell short of expectations. We would be honored to welcome you back and provide you with the exceptional hospitality we are known for, ensuring a truly enjoyable time during your next visit.Best Regards, Adolfis Pimentel, General Manager

10/10 Excellent

chantal

Stayed 1 night in Mar 2024

8/10 Good

Alfredo

All the staff members are all professional
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great however it can be very confusing to get there when you are not from the area.
Stayed 2 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Not much in the area, so be prepared to order in food for dinner or grab something from the airport before you arrive. Shuttle was easy and quick (both ways). You hear a couple of flights arriving until about 8pm, then it's quiet.
Stayed 1 night in Mar 2024

4/10 Poor

Cari

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were disappointed the pool wasn’t opened and it wasn’t communicated in advance. Several of the outside doors were propped open making me concerned about safety.
Stayed 1 night in Mar 2024

10/10 Excellent

Emilio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024

6/10 Okay

richard

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast and staff are very nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Nayla

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean rooms and convenient!
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Availability of food. Great staff
Stayed 1 night in Mar 2024

10/10 Excellent

sandi

Stayed 1 night in Mar 2024

6/10 Okay

riva

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was charged an incidental fee of $ 50.00 and until now it is on my pending charges. I was advise that they will be refunding the said charge when I ask about it upon check out. I also thought that breakfast is included upon our stay, it is not.
Stayed 1 night in Mar 2024

6/10 Okay

Melanie

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Marlene

Stayed 1 night in Feb 2024

8/10 Good

Mindy, Brooklyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient to the airport Shuttle to airport
Stayed 1 night in Feb 2024

8/10 Good

Tracey

Stayed 1 night in Feb 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Thanks for making us feel welcome for our first time in NJ.
Stayed 1 night in Feb 2024

10/10 Excellent

Jose

Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth, Alburgh

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Feb 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in/out was a breeze, staff was super nice, shuttle to the airport was clean and comfortable!
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything I needed was available
Stayed 1 night in Feb 2024

8/10 Good

rufmyr

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and clean rooms
Stayed 1 night in Jan 2024

10/10 Excellent

Annette, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean and had easy access to Newark. The walls were a little thin as I could hear my neighbor’s TV but they were respectful of the time of night.
Stayed 1 night in Jan 2024

10/10 Excellent

Teresa

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was very comfortable and pleasant. The staff were helpful, and the facility was welcoming.
Stayed 1 night in Jan 2024

2/10 Terrible

William

Stayed 1 night in Jan 2024

10/10 Excellent

KAYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

James

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were helpful and awesome
Stayed 1 night in Jan 2024

10/10 Excellent

PHILLIPPA, Sayreville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience and cleanliness. Service was excellent.
Stayed 1 night in Jan 2024

10/10 Excellent

James

Traveled with family
Liked: Amenities
Professional and courteous
Stayed 1 night in Jan 2024

8/10 Good

vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is excellent
Stayed 7 nights in Dec 2023

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Amr

Stayed 7 nights in Dec 2023

4/10 Poor

Zhi Hai

Stayed 2 nights in Dec 2023

10/10 Excellent

Mercedes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and friendly staff but very inconvenient location with nothing around
Stayed 4 nights in Dec 2023

8/10 Good

Emily

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Dec 2023

10/10 Excellent

Euna

Stayed 1 night in Dec 2023

6/10 Okay

Dan

Traveled with family and small children
Liked: Staff & service
Over priced food options. Had to pay to park. Pool was closed and there was no mention of it when we booked. Tub in the bathroom wasn’t the greatest and you constantly standing in water. An okay stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Amit

Traveled with family
Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Luisa M

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Normal for an airport hotel.
Stayed 1 night in Dec 2023

8/10 Good

Luis

Stayed 1 night in Dec 2023

10/10 Excellent

Lilian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not big or many floors, very quite, it had a balcony, easy & plenty space to park, the rooms & bathroom are very clean, sheets & towels are very clean white. The balcony needs a little chairs & table.
Stayed 1 night in Dec 2023

10/10 Excellent

Louis

Stayed 2 nights in Dec 2023

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for quick overnight. comfy bed
Stayed 1 night in Dec 2023