Ratings based on 329 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Roomy and Comfy....

Posted Jun 30, 2015
Pros: Location, Bartender, Pool, Big Rooms... ;}
Cons: Breakfast Sandwiches - grab and go kind of stuff.
Location: The location is perfect for catching that early morn flight to ANYWHERE.... and having rental car drop-offs just 2 blocks away is great.
After 6 hours of the Pride Parade in Manhattan we were soooo glad to find a comfy room and quick check in. The staff was well organized and available. But the best of the best was the delightful Lady Bartender that evening. Lifting our spirits as well as dishing them out. BRAVO. Did I mention the rental car drop off is just walking distance and the pool was a nice bonus.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2015
The hotel staff was great...Ana was very helpful. The room was ok, wasn't bad or awesome. My only issue, that one of the towels had stains in it, but that was it. For an overnight stay, it was fine.
Comment from Hotel Management
Jun 30, 2015 by HotelMgmt, Hotel Management
Thank you for sharing your appreciation for the staff of the Courtyard New York LaGuardia Airport. We're glad you had a pleasant stay with us but we would like to extend our apologies for the issue with the towel. The next time you are visiting the area, we hope to have the privilege of welcoming you back.
3 out of 5
by A verified traveler from laguardia hotel

Hotel experience

Posted May 30, 2015
First thing is the front desk staff was very helpful. I've stayed at plenty of Courtyards before but I think this was the first time my stay wasn't pleasing. The parking situation is horrible. To pay almost $30 a night parking fee for a parking lot that only holds 50-60 cars maybe is FRUSTRATING. My refrigerator in my room didn't work. The staff did replace the old one but they took all my belongings in the refrigerator and was never returned even after requesting that they be brought back. The room had no book to tell me the channel guide so I was always searching for what I wanted to watch. The outlets were very loose so every 30 minutes I had to make sure my phone and tablet were still charging. It wasn't a horrible stay but those are small things I shouldn't have to worry about while paying that much money for a room. Yes it's New York, but those small things should just be automatic
Comment from Hotel Management
Jun 8, 2015 by HotelMgmt, Hotel Management
It is certainly disappointing to learn that your time spent with us was not as you had anticipated and we regret any difficulties you may have experienced. Your comments will be utilized as we refresh our commitment to customer satisfaction and the comfort of our guests. It would be our hope to be able to welcome you back to our hotel again for the exceptional stay that you deserve. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff were excellent, efficient and professional

Posted May 22, 2015
Pros: We have stayed at Courtyards previously and we find the hotel room to be very clean. The lobby and dining area is set up very nicely.
Cons: The room has glasses made of glass, would much prefer plastic "glasses" due to sanitary and health concerns.
Location: The location near LGA was great as was the proximity to the event we were attending.
The check in and out was great. The staff were friendly and very good. The pickup and return to LGA was excellent with the drivers being courteous and friendly. The only issue we had was in the dining room on Sunday night. The staff were difficult to locate. Service took an extremely long time especially for the food to arrive.
Comment from Hotel Management
May 26, 2015 by HotelMgmt, Hotel Management
Thanks for sharing with us what a positive stay you had at the Courtyard New York LaGuardia Airport. We value the feedback of our guests and are glad to know you enjoyed so much while staying with us. It’s great you found our hotel convenient and that you appreciated our associates' friendly and professional demeanor. We do however wish to offer our apologies for the delay you experienced at dinner and hope that any inconvenience was minimal. Please think of us again when you travel to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Very Good place to stay

Posted May 14, 2015
It's near a bus. Parking on location is expensive but it's easy to find a free parking space on the street in front of the hotel that doesn't need to be moved until Friday 11:30 am. The hotel breakfast is ok but not amazing. The hostess for the hotel restaurant was very personable and available. The room was clean and nice. My only issue with comfort is the blanket was not warm and doesn't reach your shoulders.
Comment from Hotel Management
May 18, 2015 by HotelMgmt, Hotel Management
Thank you for your kind review of the Courtyard New York LaGuardia Airport. We value the feedback of our guests and we are glad to know you enjoyed your room as well as the friendly nature of the hostess in our onsite restaurant, the Big Apple Bar & Grille. We do however regret that the comforter on your bed was not warm enough for you during your stay. The next time you are visiting the area, we hope that you will allow us the privilege of welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Convenient hotel for LaGuardia

Posted Apr 4, 2015
Everything went as expected--no unpleasant experiences. Would certainly stay there again if travel plans necessitated an overnight stop near airport for early flight out of LaGuardia.
Comment from Hotel Management
Apr 6, 2015 by HotelMgmt, Hotel Management
Thank you for choosing the Courtyard New York LaGuardia Airport. It pleases us greatly to hear that we met your expectations and that you would stay with us again in the future. We greatly appreciate the time you have taken to share your comments and hope to welcome you back soon.
5 out of 5
Recommended
for Families
by Walter from Myrtle Beach, SC

Weekend Stay

Posted Apr 3, 2015 on Hotels
Flew up for a surprise 85th birthday party for my mom. I wanted something close to the airport, didn't know I could walk there. really nice hotel. When my wife & daughter are impressed I know I've done good. So have you, Thanks.......Walter Heaney
3 out of 5
Recommended
for Business Travelers
by Ian from Irvine

Food Quality Slipping

Posted Feb 28, 2015 on Hotels
Breakfast was poor-congealed eggs, very greasy bacon-and the expensive buffet had over-cooked salmon and no potatoes. Everything else about the hotel, especially the helpfulness of the staff and the very nice rooms, is well above average for LGA.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

great hotle, location, service, price

Posted Feb 10, 2015 on Hotels
came for business, rooms spacious, shuttle service from airport very convenient, great little bar/restaurant and ambiance
5 out of 5
Recommended
for Families
by A verified traveler

I love it

Posted Jan 15, 2015 on Hotels
Its a great place to stay. Feels like a home