Ratings based on 262 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom traveller

Good hotel

Posted Mar 24, 2015
Good location, free shuttles, room nice and clean - plenty of towels etc. Left suitcase for the day doc. Staff friendly. Would stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient for flight interruptions

Posted Mar 23, 2015
Forced into 2 day layover because of winter storm. Hotel adequate for that. Staff very pleasant and obliging
1 out of 5
by A verified travelerfrom San Francisco

Car Blocked

Posted Mar 12, 2015
Hotel shares lot with an off-airport parking company. The parking company parked a car directly in front of my parked car, and it took me about 1/2 hour in the freezing cold to get them to move it the morning I was trying to check out.. Hotel tried to charge me $15 for parking - which they agreed not to charge me given the trouble, but the parking arrangement is unacceptable.
Comment from Hotel Management
Mar 16, 2015 by MonikaC, Hotel Management
Dear Steve, Your feedback is greatly appreciated.Please accept our sincerest apologies for any inconvenience. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvement to ensure we offer a better experience for guest in the future.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Columbus, Ohio

Efficient and clean....thin walls

Posted Feb 18, 2015
Pros: Efficient. Friendly. Close proximity to the airport. Nice restaurant next door. Modern interior and rooms.
Cons: The walls are too thin, and therefore allow too much noise to travel between rooms. The hotel is tough to access from the North.
Location: Hotel has a nice restaurant, The Lobby, next door. The freeway is accessible when leaving the hotel. Elizabeth is a nice town within 10 min drive.
The hardest part about my stay was getting to the hotel in my rental car. The hotel is situated on a one-way road which is not overly accessible when coming from the North. Once inside, the staff was pleasant, procedures quick, and room spacious and clean. Had the walls not been so thin my stay would have been extremely relaxing, but my neighbor was on the phone late into the night, and early in the morning. I went to bed and woke with their voice in my room.
Comment from Hotel Management
Mar 6, 2015 by MonikaC, Hotel Management
Dear Nick, Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
1 out of 5
by A verified travelerfrom milwaukee

Totally Disappointed!

Posted Jan 28, 2015
Comment from Hotel Management
Mar 6, 2015 by MonikaC, Hotel Management
Please accept our sincerest apologies for any inconvenience. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvement to ensure we offer a better experience for guest in the future.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

I checked in, slept for 6 hours, and checked out

Posted Jan 4, 2015
I checked in, slept for 6 hours, and checked out - you idiots want me to write more but there is nothing more to write.
Comment from Hotel Management
Jan 5, 2015 by MonikaC, Hotel Management
Dear Jay, Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom dc

Fun girls getaway

Posted Jan 3, 2015
Everything was perfect for me and my friends on ou
Comment from Hotel Management
Jan 5, 2015 by MonikaC, Hotel Management
Dear Ricki, Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
5 out of 5
Recommended
for Everyone
by A verified traveler

I enjoyed it a lot. A lot more than I thought.

Posted Jan 2, 2015
I enjoyed it s lot more then I thought I was going to.
Comment from Hotel Management
Jan 5, 2015 by MonikaC, Hotel Management
Your feedback is greatly appreciated. It is always motivating on our end to receive positive feedback from our valued guest.
1 out of 5
by A verified traveler

Posted Jan 1, 2015
booked two queen beds and we got two full size bed. No manager on duty
Comment from Hotel Management
Jan 2, 2015 by MonikaC, Hotel Management
Your feedback is greatly appreciated.Please accept our sincerest apologies for any inconvenience. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvement to ensure we offer a better experience for guest in the future.
5 out of 5
Recommended
for Getaway With Friends
by Jessicafrom Ocean,NJ

Good stay

Posted Dec 24, 2014 on Hotels.com
The only thing I didn't like is that they charged $15 to park there.If I'm already a paying guest why wouldn't you provide parking?This was the first time I had to pay to park at the hotel I'm staying at.
Comment from Hotel Management
Mar 7, 2015 by MonikaC, Hotel Management
Dear Jessica, Your feedback is greatly appreciated.Please accept our sincerest apologies for any inconvenience. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvement to ensure we offer a better experience for guest in the future.