Ratings based on 1,366 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
for Business Travelersby A verified travelerfrom Spokane, WA
Close to airport with AMAZING staff!Posted Dec 7, 2014
Pros: Free shuttle and awesome staff
Cons: They are doing a great job
Staff goes out of your way to make your experience positive. We were just passing through doing an over-nighter flying out the next day, and that is exactly what this hotel excels at. They had restaurant flyers for 24 hour delivery so that we didn't have to go out. The room was extremely clean and pleasant. It is close to the airport so expect typical airport noise - but overall, it was a great experience.
by A verified traveler
Posted Dec 4, 2014
I did not like my experience. The room was filled with smoke. I could not breathe and the staff was no help.
for Everyoneby A verified travelerfrom Puerto Rico
Posted Dec 2, 2014
The staff service was good and the room was clean. This hotel is excellent to stay before or after a flight with excellent shuttle service.
for Everyoneby A verified travelerfrom colombia
Very nice hotel near jfkPosted Nov 20, 2014
Great hotel if you have a long layover in jfk. Nice and clean rooms. Friendly staff.
for Otherby A verified travelerfrom 広島
ニューヨークで長時間トランジットする方にPosted Nov 13, 2014
空港ーホテル間をシャトルバスが1時間単位で行き来しています。空港ーシャトルバスの待合場ーホテルを無料で移動できます。 食事もホテルまでのデリバリーを24時間注文でき、夜間に到着しても出歩く必要がなく便利です。 チェックインは15:00チェックアウトは12:00と午後の便発でもホテルでゆっくり待ってから出発できます。 中心部からは遠く、観光客向けではないと感じます。 東横インといった感じでしょうか。
by A verified travelerfrom Burbank, Ca
Didn't expect luxury, but this was ridiculous!Posted Nov 4, 2014
Pros: Proximity to JFK
Location: The location is near to JFK and there is NOTHING near by.
The room was the size of a closet with very dim and depressing lighting. Thin walls and doors made every sound audible. No where to obtain beverages and snacks - nothing in surrounding area and the vending machines were half empty. Staff was nice enough, but every question/request was met with we don't have that or we don't do that. Breakfast, which was slim pickings to begin with was being taken down at 9am as we were just arriving to the breakfast area after a late night arrival. Such was my disappointment that I made different hotel arrangements on our return to the US from our vacation in spite of a no-refundable reservation I held at this same location for November 2.
for Everyoneby A verified traveler
Great for JFKPosted Nov 3, 2014
The hotel was perfect for an overnight stay in between flights at JFK. Staff were friendly and helpful and the room was comfortable. Breakfast in the morning was appreciated. The shuttle service was extremely convenient.
by A verified travelerfrom Los Angeles
Just okPosted Oct 31, 2014
Pros: I had a place to sleep and was easy to get to the city.
Cons: Customer service could use a major upgrade and an in room renovation.
Location: Close to the airport, air tran that leads to the subway station. It takes about 45 minutes to get to Time Square. $5 fee for AirTran and 2.50$ Subway
This hotel was ok, I didn't spend much time at the room as my trip was very short. I didn't want to pay too much for an over night trip. I only noticed that the tub could use either a good clean or a replacement, new sofa (as it was stained) and although the bed had a pillow top matress it was hard as a rock. I regret getting an upgrade to this room. It was the worst upgrade Ive ever paid for. It was very disappointed that the customer service was so poor, from the shuttle driver to the help desk. Very unprofessional people. The shuttle passes about every half an hour on the hour.
for Everyoneby A verified traveler
Staff was very helpful.Posted Oct 31, 2014
The Days Inn staff was very helpful and knowledgeable from the front desk personnel, the guy that help fix my electronics and the shuttle driver with his knowledge of the city. Use their expertise to your advantage. Even though it was my own mistake, the staff at Days Inn was very helpful. When I accidentally "clicked" on the wrong button for my reservation on Expedia's website for a "smoking room," the Days Inn staff went out of their way to find me a "no smoking" room unlike the experience I had with Expedia that essentially said too bad, so sad but they can't (or won't) do anything for me even when I can see on their website there is an existing comparable "no smoking" room. I'd do Days Inn again.
for Everyoneby A verified travelerfrom pillai
Nice hotel near airportPosted Oct 28, 2014
Staff are very good and helpfull. Room was fine too. The parking and entrance are not up to standard.