Ratings based on 1,707 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Friendly hotel - very convenient for mid-town.

Posted Jun 30, 2015
Pros: Location. Comfortable. Nice bar. Good staff.
Location: 42nd Street - theatres, Madame Tussaud's Times Square all in easy distance. Subway station at the end of the street.
Nice room with good beds and bathroom facilities. Very competent and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
Good location, friendly staff. Rooms a decent size considering the size of rooms you usually get in the city, and very clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from france

Bien placé

Posted Jun 29, 2015
Bonne situation pour visiter Times square et prendre le bus pour visiter Manhattan... La rue de l'hôtel n'est pas accueillante et très sale Le personnel est très sympa, chambre normal mais pas très pratique quand on a plusieurs valises
4 out of 5
Recommended
for Everyone
by A verified traveler from PT

Centrale

Posted Jun 28, 2015
Sono tornata con amici con figli piccoli e per uscire la sera senza prendere la metro è perfetto, offre Ingresso metro x tutte le linee ad un blocco, quindi ottimo x tutti gli spostamenti. Letti comodi, pulito, biancheria bagno sempre pronta. Necessario x caffè. Cassaforte ampia. Spazio ridotto x abiti se in 4. La vista non è interessante, ma chi vuole stare alla finestra a NY?
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2015
Hotel molto centrale, ottima posizione, camera pulita e silenziosa
5 out of 5
Recommended
for Everyone
by A verified traveler from brasil

Adorei o hotel

Posted Jun 27, 2015
Adoramos o hotel. Passamos dez dias e voltariamos sempre pra la. Hotel super bem localizado, quartos novos e super Limpos. Equipe muito atenciosa. Vale muito a pena.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oakland CA

Great experience.

Posted Jun 26, 2015
Lovely hotel. Nice sized room, very clean. Modern bathroom. Great staff, especially Hugo, the lobby ambassador. A little farther from Times Square than I expected. Maybe that's why it's so quiet!. My room was on 22nd floor, but never a long wait for elevator.
5 out of 5
by A verified traveler

Great friendly hotel

Posted Jun 26, 2015
An oasis in Central Manhattan Great room Clean Friendly staff Cannot fault it Would return
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Great hotel close to Times Square

Posted Jun 25, 2015
Stayed for 4 nights. Would definitely stay again. Great location just away from Times Square and excellent transport links. Staff were very friendly and helpful. Rooms were very nice. Would be my recommendation to any friends or family coming to New York.
3 out of 5
by A verified traveler

You get what you pay for

Posted Jun 21, 2015
Smelly room (prior smoking in room and chemicals); stains on carpet; even the driver recommended by hotel was terrible - stopped in middle of road on way to airport to process my credit card - a first for me). The staff was very nice, so there was at least that.