Ratings based on 454 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 16, 2015
It's was ok but some of the lights didn't work other then that I was very comfortable.
Comment from Hotel Management
Mar 25, 2015 by HotelMgmt, Hotel Management
Thank you for sharing your review of your stay at DoubleTree by Hilton Hotel Newark Airport. We are happy to learn that your stay with us was comfortable. Your comments about the lights in your guestroom have been shared with our maintenance team so that we can address it and we apologize for any inconveniences this may have caused you. We hope to have the opportunity to welcome you back the next time you are in New Jersey.
4 out of 5
Recommended
for Everyone
by A verified traveler

One night stay

Posted Mar 14, 2015
Pros: Friendlyness of the staff.
Check in was very easy and efficient. The courtesy van was timely and the driver loaded the luggage. The trip from the hotel to the airport dropped you ofdf at your airline gate.
Comment from Hotel Management
Mar 18, 2015 by HotelMgmt, Hotel Management
We couldn’t ask for a better review. It is wonderful to know that you enjoyed our terrific service and complimentary shuttle. Thank you for your feedback of your stay at DoubleTree by Hilton Newark Airport Hotel. It would be our pleasure to welcome you back for longer stay.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

good location and facilities for our large quarter

Posted Mar 12, 2015
Pros: Location near airport with free motel shuttle is hard to beat. TV in room is hugh, wifi free, some distant restaurants will send free roundtrip rides
Cons: would like those fridges and micros in the room.
Location: Don't know much as most of my time is spent in meetings.
Been staying here for many years; for instance, we were here during the 9/11 disaster. This hotel is pleasant, rooms are large, furnishings comfortable; however, though improved recently, the menus are not particularly good. I would like small fridge and microwave in room; understanding that this will not happen as they have restaurant and room service available at the higher prices. Just wishing for some solutions other than walking across their yard to the Ramada, I think, next door. This motel is less per room, also has restaurant and snack bar,and I forget if there are fridges and micros. Snack bar is terrific, especially good muffins. I will probably stay there when the weather is going to be good.
Comment from Hotel Management
Mar 18, 2015 by HotelMgmt, Hotel Management
Thank you for your review of your stay. It is always our pleasure to welcome you back. Although we are happy to learn that you appreciated the comfort and convenience of our hotel, we do regret that not all areas of your stay were as you had hoped. Please know, mini-fridges are available upon request at check-in. We look forward to your next visit with us.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Hotel convenient to Airport

Posted Mar 11, 2015
Pros: Free WIFI available in the foyer
Cons: Free WIFI in your rom would be appreciated.
Had to break a journey to Florida with a stopover in Newark and found this hotel very convenient, with a very useful free shuttle bus to and from the airport. The Hotel has obviously seen better days but is still clean and tidy with very helpful staff and the Bistro provided excellent meals. Would definitely use again.
Comment from Hotel Management
Mar 18, 2015 by HotelMgmt, Hotel Management
We are delighted to provide you with the comfort, convenience and service you needed for your stop over. Your kind words for our on-site restaurant Bistro 128 are appreciated. Your feedback about our Wi-Fi service has been shared with our team. Thank you for your review of your stay at DoubleTree by Hilton Hotel Newark Airport and we hope to have the opportunity to welcome you back the next time you are in the area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Comfortable hotel near the airport

Posted Mar 11, 2015
Pros: Spacious room, comfortable bed.
Cons: At least one vegan option on the menu at the bar/bistro.
Location: Within 5 minutes drive of the airport, but no airport noise in the room.
I stayed one night at DoubleTree by Hilton Newark Airport, and found the room to be comfortable, though a little on the chilly side. The bed was big and luxurious, and except for noisy guests in the morning, it made for a good sleep. The lounge is a comfortable place to sit during the day whilst awaiting your time to leave for the airport, and the bar/bistro was nice too, except it seemed to have no food suitable for vegans. Good free shuttle service to the airport. I used the airport courtesy phone and the shuttle was there within minutes.
Comment from Hotel Management
Mar 18, 2015 by HotelMgmt, Hotel Management
Thank you for taking the time to let us know about your recent trip to DoubleTree by Hilton Hotel Newark Airport. It was nice to learn that you enjoyed the comfort of your guestroom and complimentary shuttle service we offer. Your feedback about our menu options is appreciated as we are always looking for suggestions on how we can make our guests visit with us pleasurable. The next time you are visiting the area we hope to have the pleasure of welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sudbury ON Can

nice hotel close to airport

Posted Mar 8, 2015
Pros: Shuttle service started early and was there every half hour
Cons: not sure as It was just an overnight so did not get to experience any of the hotels amenities except for Bistro
Location: did not have time to do anything as I flew out early the next am
arrived around 8 in evening. Nice that the Bistro was still open till 1 pm as I had been flying all day. Room was very clean and spacious. Very comfortable bed. Taxi driver did have a little trouble finding it and the entrance to the hotel was not clearly defined Staff very warm and friendly and on check in the warm cookies were amazing
Comment from Hotel Management
Mar 18, 2015 by HotelMgmt, Hotel Management
We are pleased that your stay with us was pleasurable and that you enjoyed the comfort and convenience of our hotel along with dining at our on-site restaurant, Bistro 128. Thank you for choosing to stay at DoubleTree by Hilton Hotel Newark Airport and we hope to welcome you back for a longer visit.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing hotel

Posted Feb 16, 2015
I had a great amazing experience at this hotel.. I love the balcony off of the room and the view of the pool just from my room... Staff was amazing, room was clean and I had an amazing time. Would recommend this to someone for relaxation and a getaway.. Very stress free
Comment from Hotel Management
Mar 6, 2015 by HotelMgmt, Hotel Management
Thank you for your recommendation and great review of your stay at DoubleTree by Hilton Hotel Newark Airport. We are delighted to learn that the comfort, cleanliness and service provided to you by our hotel made your stay here pleasurable. We are thrilled you enjoyed your stay with us and look forward to welcoming you back on your next visit.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom vancouver bc

Clean hotel but food was not great

Posted Feb 6, 2015
Staff seemed to be preoccupied all the time and didn't really care about good service, the food was lackluster and slow, room was clean though and it was handy for the airport
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2015
Good to stay and is recommended to my family and friends.
2 out of 5
by A verified travelerfrom W

Close to airport, staffs terrible and not friendly

Posted Dec 28, 2014
Staffs are unwilling to admit their problems and many things are not working: telephone, door lock, tv checkout system, elevators, etc. worst hotel experience in recent years.