Ratings based on 4,890 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Z

Dirty and squashed

Posted Aug 26, 2014
This hotel is really overated, it is really dirty, the room is incredibly small, the bathroom is the smalllest and dirtiestvi have ever seen, towels and bed linens stink, you have to beg them to clean up your room, and honesty overpriced.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dominican Republic , DR

Nice hotel , grate location

Posted Aug 26, 2014
Nice location , next to the train. Many bars arround , close to everything
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic for the price

Posted Aug 25, 2014
Best hotel for the price in New York. Right in the middle of everything.
Comment from Hotel Management
Aug 26, 2014 by Nadria, Hotel Management
Dear Verified traveler , We appreciate your comments and are very proud that our guests share their pleasurable experiences with others. Thank you for staying with us . We hope you make us your hotel of choice when visiting the big apple!! Warmest regard , Clara Marte Careline Agent.
Comment from Hotel Management
Aug 26, 2014 by Nadria, Hotel Management
Dear Verified traveler , Thanks for staying with us and taking time to give us an excellent review. We are pleased we could accommodate your needs. Regards , Clara Marte Careline Agent.
5 out of 5
Recommended
for Couples
by A verified traveler

Can't fault. Excellent concierge

Posted Aug 24, 2014
Pros: Was exactly what it said on the tin. Good location, clean and tidy. Nice rooms. Excellent concierge.
Excellent location, with a subway station within a couple of blocks. Easy walking distance to Central Park and many Manhattan attractions. The room was very clean and tidy on arrival and everyday it was cleaned to a high standard. We are really please with our stay here and would recommend this hotel to anyone, and would stay there again. We had a problem with our hire car on leaving (nothing to do with the hotel), and with no US cell phone, the concierge was very helpful. She really did save us a lot more stress!
Comment from Hotel Management
Aug 26, 2014 by Nadria, Hotel Management
Dear Verified traveler , We appreciate your comments and are very proud that our guests share their pleasurable experiences with others. Thank you for staying with us . Hope to see you soon, Thanks for staying with us! Warm regards , Clara Marte Careline Agent.
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Great hotel good price

Posted Aug 20, 2014
My stay was really nice every time I return back to my hotel my room was clean and the environment was great
Comment from Hotel Management
Aug 25, 2014 by Nadria, Hotel Management
Dear Verified traveler from D , We are thrilled you continuously experience a great stay . And are very proud that our guests share their pleasurable experiences with others. Thank you for staying with us . We hope to see you soon ! Regards , Clara Marte Careline Agent
1 out of 5
by A verified traveler

Horrible stay

Posted Aug 19, 2014
Comment from Hotel Management
Aug 26, 2014 by Nadria, Hotel Management
Dear Andrej , Thank you for sharing your thoughts. Your opinion really matters to us. I am truly sorry you did not have an enjoyable experience during your recent stay.Please let us know what went wrong so we can make it right. Next time you are in the New York city area please consider staying with us. Hoping to see you with us again, Clara Marte Careline Agent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Walking close to theaters.

Posted Aug 19, 2014
Pros: Walking wherever you want!!!!
Location: Great location everything close.
Stayed only one night, room comfortable bed and clean.
Comment from Hotel Management
Aug 26, 2014 by Nadria, Hotel Management
Dear Verified Traveler , We appreciate your comments and are very proud that our guests share their pleasurable experiences with others. Thank you for staying with us . We hope you choose us as your go to hotel when you visit the NYC area ! Warm regards, Clara Marte Careline Agent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, Canada

Quintessentially NYC - always a fun buzz hotel

Posted Aug 18, 2014
Pros: Appreciate the free wifi in the lobby (which is a great people-watching place) - the staff are sincerely personable. Checking baggage for $2.00
Cons: Maybe up the charge for all rooms, by $5.00, to cover the expense of providing free wifi in the rooms.
Location: It is ideally located for access to Times Square and Broadway theatres, high-end shopping Aves, and a pleasant walk to Central park, and Museum mile.
I really look forward to staying at this hotel - I feel so content here - such a good location - very vibrant scene - Metro Cafe, next door, seems almost like an extension of the hotel's facilities
3 out of 5
Recommended
for Everyone
by A verified traveler from Manhattan

The hotel was in good part of Manhattan.

Posted Aug 17, 2014
Pros: The area where it was located.
Cons: The washroom in our room was way too small.
Location: You can walk to Central Park, Time Square, Union Station, The Top of the Rock. Lots of shopping close.
It was a great family trip. Everyone willing to help with directions.
Comment from Hotel Management
Aug 19, 2014 by Nadria, Hotel Management
Dear Guest, Thank you for staying with us and sharing your review. We are happy that you enjoyed your stay and we hope to see you for future visits. Nadria Buchanan- Manager on Duty
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Really great room for such a low price

Posted Aug 16, 2014
Overall it was a great stay, except for a small issue. We were worried about staying at a hotel for the price, as we have stayed at more expensive places in NYC that were creepy/small/uncomfortable, so as soon as we opened the hotel door we were shocked to find such a big room, really clean, lots of light, and really comfortable in terms of noise, temperature, bed, etc. The location was great too, close to the subway and park ave, next to a convenience store and cafe. The only problem was that we purchased some items for our stay (water, toothbrushes etc) and the next day, we found that the housekeeping threw out all of our stuff. Management couldn't do anything about it, as we had thrown out the receipt but they did try to replace the items with what they had in the hotel. Still overall very impressed with what we got for our money.