Ratings based on 6,684 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom philadelphia

Hotel NOT Hygienic

Posted May 21, 2015
Pros: Location
Cons: Provide paper cups for guests to use.
Location: It is on the East Side, midtown Manhattan, convenient to everything.
The hotel, basically, for a New York hotel, costing only $300 per night is... OK. Best thing about it is its location in midtown Manhattan on the East Side. The WORST thing about the hotel is that it is unhygienic: after ALL that has been written and shown on countless TV programs about the dirtiness of hotel glass cups, this hotel still doesn't provide paper cups for guest to use to drink water or brush teeth with. It only provides the guests with... glass cups! Glass cups that we now know are perfunctorily washed by the maids. Major strike.
3 out of 5
Recommended
for Everyone
by A verified traveler

Generic

Posted May 20, 2015
Pros: Clean
Cons: Improve internet connection. Look into why crew still knocks on door even if no service requested. Maybe add a small fridge.
Location: Good location if can walk a bit. Train station right on the block. Large variety of eating/drinking establishments within a just a few block radius.
Not much to really like or dislike about this place. Cleaning crew still knock on door or try to open even with card on lever handle indicating no service requested. First time she said it had fallen off (and was clear it belonged to room), but happened again two more mornings. Internet connectivity mediocre even by third world standard. Toilet lid extremely loud (yes) when raising or lowering like gears churning. Can hear it from adjoining rooms. Having said that, we enjoyed our stay since we're only in the room to sleep 6 hrs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location with modern rooms.

Posted May 19, 2015
Pros: location and modern room.
Location: lots of delis and coffee places, next to subway stops
The room was clean and modern (flat screen, nice comforter, good bathroom amenities). It seems that they have renovated the rooms although this is an old building. A warm cookie with the check-in at night was a nice welcome. However, I was very disappointed with the fact that a Hilton hotel would: a) charge $1 to store your suitcase and $1 to get it back, 2) there was no coffee maker in the room, which is a standard amenity even in motels nowadays, 3) there was a charge for internet in the room.
2 out of 5
by A verified travelerfrom Philly

4.5 star my ***

Posted May 19, 2015
I stay in 4 and 5 star hotels all over the country and this is no 4.5 star hotel. ...
3 out of 5
by A verified traveler

Posted May 18, 2015
Employee charged my credit card even when I had payed all in cash.
3 out of 5
Recommended
for Everyone
by A verified traveler

Buena ubicación

Posted May 18, 2015
Muy buena ubicación. En la esquina esta una estación de metro, caminando se llega a Time Square y muy segura la zona. Lamentablemente el personal del hotel son poco amigables.
1 out of 5
by A verified traveler

Posted May 17, 2015
Old room, terrible staffs. For the same price you can go to Hyatt Time Square its much much much better.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Bangkok

Nice hotel in downtown

Posted May 17, 2015
Pros: Good location at reasonable price
Cons: Add coffee maker
Location: Rockyfeller center, Grand central station, Bryant park
Easy to get around, next to subway station, walkable to major attractions
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2015
Pros: Seemed to be centrally located in the city. Lots of restaurants close by.
Location: Centrally located
Very pleased with the room and location. Easy to navigate NYC from this location
3 out of 5
by A verified traveler

Centralt men slitet hotell

Posted May 14, 2015
Vi möttes av snorkig personal vid incheckning. Det kostade en fix summa att förvara bagage, man hade alltså inte ett val om man som sig bör ville betala dricks för servicen. Wifi ingick ej och kostade skjortan. Rummet var fräscht men gammalt och slitet. Bra läge dock.