Ratings based on 6,440 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom rockaway beach

relaxing night

Posted Apr 26, 2015
Pros: cleanliness
Cons: nothing
Location: radio city music hall central park
We had a nice relaxing stay at double tree. highly recommended the hotel to everyone. very reasonable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston

Pretty decent

Posted Apr 25, 2015
All in all pretty decent. Seemed a little dingy once you get past the lobby. The common area carpets, at least on my floor looked well past their prime. A small item really but it was enough to make me wonder if I had made a mistake on the way to my room. That said, once I got to the room, my fears were proven to be unfounded. I was pleased to see it was a decent size for NYC. Everything was clean. The housekeeping staff seem to do a thorough job. Bed was good enough. Not great, but certainly not terrible. There just are better beds in the moderately priced hotels nowadays. Elevators were quick and service at the front desk was also quick and efficient both checking in and checking out.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

Very nice hotel

Posted Apr 25, 2015
Great location and nice size room for NYC. Staff helpful and informative. Convenient to Broadway, Times Square and Rockefeller Center. Valet parking expensive but it is NYC. Also no room service or hotel restuarant. But all in all a very good experience and would stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wales

Excellent hotel centrally situated.

Posted Apr 24, 2015
Pros: Comfort, Cleanliness, Location.
Cons: Provide tea/coffee facilities in the rooms
Location: Excellent cafe next door to hotel. We could walk to Times Square, Empire and Chrysler bldgs, Grand Central Station and Maceys..
We stayed at this hotel for 3 nights. The hotel was very central and an excellent base from which to set off and see all the sites that we had on our 'to do' list. The hotel was spotlessly clean and our beds were extremely comfortable. After a long day's sightseeing and shopping it was heaven to climb into a most comfortable bed. The only criticism I can make is that there were no tea/coffee facilities in the room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom manhattan NY

Hotel très bien situé, métro très proche

Posted Apr 23, 2015
2 lignes de métro au pied de l'hôtel, proches 5ème avenue et Time square. Hotel propre, silencieux et personnel efficace et disponible. Parfait pour voyage en famille avec 2 enfants de -10 ans.
2 out of 5
by A verified traveler

Leider enttäuscht

Posted Apr 23, 2015
Pros: Nix
Cons: Alles
Für ein verlängertes Wochenende waren wir zu Zweit in NY und waren von diesem Hotel enttäuscht. Kleine Zimmer und ältere Ausstattung sind wir in NY gewohnt, aber dreckige Böden und Betten wie in diesem Hotel haben wir noch nicht erlebt und wir waren schon öfter in NYC. OK- die Lage ist gut, aber Das war's dann auch schon. Nicht mal eine Kaffeemaschine auf dem Zimmer oder irgendwas um mal ein warmes Getränk zu machen. Also mich sehen die Hilton's hier nie wieder.
2 out of 5
by A verified traveler

Broken air conditioner

Posted Apr 23, 2015
We had to fight for a different room with a working ac and then that one was also broken! We were hot and stuffy all night. They gave us free internet access - not enough.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago

Location

Posted Apr 21, 2015
Pros: We liked that it was close to the subway.
Cons: Coffee service in the room.
Location: Eateries and the subway, also some good shopping!
It was great loved the location. Room was clean and there was some nice things around the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

CHGO to NY Get Away

Posted Apr 20, 2015
Pros: Location and just the comfort. The beds were so comfortable.
Cons: Never really got the jist of how to work the heat/air. After playing around with it, I made it work
Location: We were walking distance to lots of attractions and didn't even know it until we started walking.
My daughter and I had a get away and stayed in Double Tree because I am a Hilton Honors member. The hotel was excellent. From the staff to the rooms I had a great trip all due to the Double Tree. It's location to everything was excellent
3 out of 5
Recommended
for Everyone
by A verified traveler

Close but no cigar

Posted Apr 20, 2015
I liked that it was in the heart of everything... within a comfortable walking distance to Times Square and Central Park, but that's about it. The room was small, despite being a "deluxe double" and it was poorly lit. The whole hotel was dark, and frankly it was dingy. I'd recommend it for the proximity alone... that being said, I'm staying elsewhere next time I'm in Manhattan