Ratings based on 1,295 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2014
We were in town for dinner. The hotel did serve its purpose; clean, comfortable bed to sleep. Good price too.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel. Great location will definitely stay

Posted Jul 20, 2014
Great hotel. Great room very clean and great location will definitely stay again
2 out of 5
Recommended
for Everyone
by A verified traveler from Walnut, California

Good location

Posted Jul 18, 2014
Pros: The location in good.
Cons: Service.
Location: Location near Broadway.
We are arrived late night, no room available, they plan to put us a nearby hotel also room is not available as well, finally they have set up one room in there hotel that are down grade.
3 out of 5
by A verified traveler from Philadelphia

Good location, great staff, so-so facilities

Posted Jul 17, 2014
Pros: The staff were unusually nice and helpful.
The hotel is well located and well priced but it has one important weakness that cannot be fixed. It is a high rise building, 27 floors plus basement, with only two elevators and no service elevators! The wait to go either up or down is long. If you happen to coincide with some large group arriving together, you are going to be very unhappy.
4 out of 5
Recommended
for Everyone
by A verified traveler from skipton uk

Good hotel central position easy for subway, shopg

Posted Jul 17, 2014
Pros: Friendly staff
Location: Close to good shopping, could walk to many of the sites but very convenient for subway and penny station so easy to get around
Great place to stay the staff cannot do enough for you and they are happy to pass on their advice as locals. they were never too busy to answer any questions or just take the time to ask about your day. Room was great had all we needed as a family of three. Plenty of coffee staff provided me with more whenever I needed it! Overall I would recommend this hotel to friends and family
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Nice hotel, convenient to subway.

Posted Jul 16, 2014
Pros: Location, price.
Cons: Bed comforter might have need a washing....
Location: Very close to Empire State Bldg, comfortable walking distance to Times Square and convenient to multiple subway stations.
Needed a hotel convenient to subway and Chelsea with short notice. Double Tree/Hilton - Chelsea fit the bill and was very reasonable. Room on back side was very comfortable and quiet. Staff was very helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2014
Adequate hotel. The staff was completely lovely and welcoming. Neighborhood is great. Rooms Were very basic but clean. Can I at least get a chair to sit in besides the office chair? Harsh lighting in the rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2014
DT has thought about the details needed to complete a hotel stay. Very good execution. Very clean and very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Great location, walking distance to Times Square

Posted Jul 6, 2014
Pros: Great customer service from the hotel staff.
Location: Hotel was located in walking distance to Times Square. And for Canadians, there is a Tim Horton's about two blocks away!
The hotel staff was very friendly. Housekeeping did a great job keeping our room clean everyday. Walking distance to shopping and restaurants. We would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from r

Fantastic staff

Posted Jul 3, 2014
Hotel quite tired and dated and the rooms are pretty small and cramped but all the hotel staff were so helpful and accommodating I would stay here again just for that.