Ratings based on 2,291 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 横浜

ペンステーションに近く動きやすいホテル

Posted May 13, 2015
良いホテルでした。 不満はありません。 ニューヨーク全体に言えることで、ホテル代が割高なのは、このホテルのせいではなく、しょうがないでしょう。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom uk

New York Stay

Posted May 8, 2015
Pros: Location room & staff
Cons: The key cards to the business suite & toilets need to be checked because we had trouble opening the doors with them.
Location: Heart of the neighbourhood where you could sample the typical New York City & within walking distance of The Empire State Building & Chelsea District.
The hotel is in a great location in the heart of the city.The staff are polite & friendly who couldn't do enough for us.The room was comfortable & clean with great facilities that suited us down to the ground.I would thoroughly recommend this hotel looking for a place to stay & sample the sights of New York.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

タイムズスクエアから15分

Posted May 6, 2015
タイムズスクエアから15分ほどの所にこのホテルはあります。前面道路は夜少し怖い雰囲気が漂っていますが、朝や昼間は全く問題ありません。ホテルはとても快適に過ごすことができました。ツインでしたが個人的にベッドも体に合ってよく眠れました。タクシーで空港までの時間をだいたい教えてくれたり親切にきていただきました。また訪問したら泊まりたいです。
2 out of 5
by A verified traveler

Rough Amongst The Diamonds

Posted May 4, 2015
Pros: I found the location to be central.
Cons: Hilton needs to understand the importance of human capital. An employee is not just someone to whom you give a uniform. Please invest in training.
We did not have especially high expectations of the hotel but these were not met. The hotel staff were either disinterested or lacked general knowledge. Parking information was not given, a far too short shower curtain ensured a daily soaked floor, soaps and shampoos were not replaced.....
2 out of 5
by A verified traveler

Elevator woes

Posted May 1, 2015
Pros: Everything else
Cons: Elevators
All good - excellent concierge - except two elevators for hotel that size not enogh, especially with hotel staff floor hopping with cleaning trollies
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh

Clean hotel, great location

Posted Apr 27, 2015
Perfect getaway for girls' weekend. Awesome location for walking to popular attractions. Close to subway. Comfy beds. Would definitely stay again!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Good location! Close to Everything!

Posted Apr 27, 2015
Pros: Location
Cons: Cleanliness
Great location, walking distance to everything touristy. The staff were extremely helpful and accommodating. The condition of the room was just ok. The TV remote didn't work (even after mentioning it), the coffee maker didn't have stir sticks and after I used it on the first day, nothing was replenished, bed linen wasn't changed. These are minor things that I was able to overlook, however if you are picky, you'll want to know. Also, there is no counter space in the bathroom so if you have a lot of stuff, you'll need to be creative as to where you will place it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pittsburgh

Cozy Hotel in Manhattan

Posted Apr 21, 2015
Pros: I enjoyed being able to check in early and checked out just a little late at no charge, and the hotel room was very cozy
Cons: The elevators were pretty slow and their was only 2, and trash was sitting outside the rooms by the elevator not a good way to enter a room.
Location: The location was decent took a little while to find but it is about a 15 min walk to time square and about a 8 min walk to Macys
The hotel is actually really nice, I went with my one year daughter and checked in early and my room was ready for me and also upon arrival was given a delicious warm cookie. While the hotel is nice even with me living in New York before it took me almost 30 min to find the hotel since its in a alley. I Was disappointed with breakfast, Ordered the all american breakfast ended up paying $36.00 and it was no where worth it actually only ate not even half the plate so save your money or else you will waste it like I did.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2015
Super Lage, alles sehr sauber. Freundliches Personal. Check in etc. problemlos. Sehr zufrieden. Die Doppelzimmer sind für 3 ein bisschen klein, aber ausreichend.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close everything

Posted Apr 14, 2015
A very pleasant experience, would definitely return to this hotel...