Ratings based on 2,439 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Aug 3, 2015
Pros: location
Cons: free breakfast would be nice
Location: 3 min walking distance to the garden. in the middle of everything. great local.
almost center of manhatten , walking distance to just about everywhere. Will stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Alexandria, VA

It works!

Posted Aug 1, 2015
Greatv locatiiin and fruensky staff. Hotel needs a soft renovation, had floor base boards ciming offf the walls and slats in air conditioner broken. The elevators would be coming up and allbof the sudden stop and go back down. So we would start pushing the up button because we were near the top to get it to come get us.
4 out of 5
Recommended
for Everyone
by A verified traveler from O

Good tourist hotel

Posted Jul 30, 2015
Central location and close to Penn Station/Madison Sq Garden. Our room had fantastic views of the Empire State Building and overlooked a quiet (for NYC) 29th street. Our twin double was clean and of adequate size with a great shower. All good!
3 out of 5
by A verified traveler from New York

Family Holiday

Posted Jul 30, 2015
Hotel room dirty from the begining till the end. Dirty and ript linen changed once in 6 nights. Bathroom floor not cleaned during our stay same for vacuming. Not acceptable for a 4star Hilton. Thank god the front desk staff is nice and helpfull. Will not come back or recommand
4 out of 5
Recommended
for Everyone
by A verified traveler from long island ,ny

great location

Posted Jul 28, 2015
Pros: very clean, bed was comfortable, staff was friendly great rate
Location: quiet street, close to subways and alot of attractions and good shopping within walking distance
was there over night for bussiness trip, greeted by very friendly staff when checking in. next morning again very friendly staff when checking out and they hailed a cab for me immediatley
3 out of 5
by A verified traveler from new york, manhattan

Too small to move around

Posted Jul 28, 2015
In essence, this room was way too small!!! It had no walking space and we were put in a room right in the corner facing another building. It looks old and did not smell pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Location

Posted Jul 27, 2015
Great location, out of the overcrowded Theatre District/Times Square areas. Easilty accesible to Grand Central and Penn Station. Easy to get around, walkable. Lots of good barsand restaurants in the neighborhood. Friendly and accomodating staff at the desk/lobby. Would stay here again.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Close to Work but quiet for NYC

Posted Jul 22, 2015
Had to travel to NYC for work. Hotel staff was excellent, room was very clean looks and I was on the 7th floor and it was very quiet.
3 out of 5
by A verified traveler

Nice hotel very very small

Posted Jul 21, 2015
No parking lot. Paid $80 a night to park in a garage. Hotel nice but hallways and room was very small. Felt like we was all sitting on top of each other. Wouldn't recommend if your bring kids.
3 out of 5
by A verified traveler

Posted Jul 17, 2015
27 floors with 2 elevators. One elevator was repeatedly out of service. Took one hour to find enough space in elevator to get our luggage in on day of departure.