Ratings based on 1,131 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2014
good location, good facility although it's small but understable
4 out of 5
Recommended
for Everyone
by A verified traveler

Wall Street Location

Posted Nov 21, 2014
Amazing hotel! They allowed us to check in almost 3 hours earlier than the scheduled check in. Which is great when you're switching hotels in NY. The staff was extremely nice and knowledgeable; they were always willing to answer any questions about the city and how to navigate the subways. There was also a subway on the corner of the street! Free cookies on arrival is always a plus...especially when you walk into your room with a plush king size bed to eat them on :) . We had an amazing time and would definitely book this hotel in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom DFW

Close to Battery Park and Wall Street

Posted Nov 18, 2014
Convenient hotel in lower Manhattan. Lots of cool places to eat around the hotel. Staff is very friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel in FD

Posted Nov 14, 2014
Good rooms and extremely friendly and affable staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Second NYC visit

Posted Nov 14, 2014
My second time and loved it as always . good value for money
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 13, 2014
The elevators take forever! Sometimes 10 minutes plus to wait for elevator to come. Pretty bad. Great location from the R train. Very close to Wall St.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, New York

Great quality

Posted Nov 11, 2014
The hotel staff were very helpful and friendly. The room was clean and comfortable. The location was great!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
The Staff are great, very cheerful, helpful - the location of the hotel is excellent - the furniture is comfortable - it is a cozy hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Convenient & awesome Manhattan hotel!

Posted Nov 9, 2014
Pros: Overall, I liked the cleanliness & friendliness of the staff. I would go back for sure. This is an awesome Manhattan Hotel.
Cons: I didn't get a cookie.I felt like the staff should've tried to find me an earlier checkin considering I was gonna be leaving at at 6am for my flight.
Location: So many steakhouses close by!
My favorite things about the Double Tree by Hilton in the Financial District: -close to 4/5, R & 1 trains -close to Staten Island Ferry -the TV in the room was awesome & had great channels. I wasn't in the hotel much, but when I did turn it on, I managed to catch some good quality shows -my thermostat was broken & they showed up in 3 minutes to fix it -they brought my luggage to my room so efficiently -I had the breakfast included & I really liked that!
4 out of 5
Recommended
for Everyone
by A verified traveler

cool stay

Posted Nov 8, 2014
Pros: One Front desk staff,I believe her name was justine. Cute girl, very sweet and made my check in and checkout effortless! Clean room!
Cons: The charge for wifi! Sometimes calling down to the front desk takes forever to get a response!
Location: There is an italian restaurant with a nice ambienance the pollo lemon wine chicken wasnt bad! duane read ,subways, nail salon on the same street.
I just wished they carried a mircowave in the room and they didnt charge extra for wifi. The elevators take forever to come and I mean forever other than that I enjoyed my stay! Im familiar with new york so for me even though its on a desserted street it wasnt hard for me to get around! I believe there is a station at the end of the street.