Ratings based on 1,592 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 25, 2015
Wonderful staff, all was excellent except for there were some things in the room (curtains being one) that had seen better days
4 out of 5
by A verified travelerfrom Lake Mary, Fl

Very nice hotel in business district

Posted Mar 25, 2015
I liked this hotel, overall my experience was good however it is in a business district and so after business hours it's pretty much a ghost town out there not much to do if you just want to walk around on a nice night and take in the sights as there are no near open restaurants. You can walk to the Freedom Tower but that's about it. In short if your coming for business then this is for you otherwise if you are a tourist I would not recommend. Also parking parking is $40 a night.
2 out of 5
by A verified traveler

3* dresses like a 4*

Posted Mar 24, 2015
Staff excellent. Really out of the way and street closed inconsistently. Room tired...fan in bathroom clogged with dust, sink cracked, hair left in tub, smeared insects in ceiling. Avoid. The cookie isn't enough to save the day.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Jacksonville, FL

Nice

Posted Mar 24, 2015
Pros: Location
Cons: Nothin
Location: Empire State bldg, Wall St., World Trade Center
Great location, staff, rooms and easy access to the subway.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing location, good room & wallet friendly

Posted Mar 23, 2015
Just a min walk from wall st Rooms are good. Nothing to complain for me Staffs are nice & friendly Recommended
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Austin, TX

Reasonably priced hotel in financial district

Posted Mar 23, 2015
I stayed here for two nights last weekend. My boyfriend and I didn't spend a lot of time in the hotel, as we were out exploring the city, but the time we stayed there was pleasant. The room was clean and well-maintained. There are some cute pubs within walking distance, and the hotel is close to several subway stops. I would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for a night.

Posted Mar 23, 2015
Pros: Room was comfortable and cozy. Service was great.
Cons: The elevators are really slow, other thatn that, it's a good hotel to stay in. Close to the metro also!
Location: In the middle of the Financial District so a lot of places are close. If not, the metro is in front of the hotel so, go explore!
It was nice. The breakfeast is a must and pretty good for the price.
2 out of 5
by A verified traveler

Too Noisy - Awfull service in the restaurant

Posted Mar 23, 2015
Pros: Location : Close to my job, easy to access.
Cons: The restaurant : I've NEVER seen such a bad service in the US, never... (same for breakfast and dinner)
Location: DownTown, Financial District, Close the Statue of Liberty
Check-in (2nd floor) : Nothing to say, effective and pleasant service, I was offered a warm cookie and still water. The room : Clean and pleasant, located at the15th floor. The noise from the street was entering through the defective windows joints : I sleep well so this has not been a real problem, however another person might have not slept at all. Heating : Cold air was entering the room through an air conditionning hole in the wall. Then I had to activate the heating everytime : Very Noisy. but when stopping the heating, I was freezing... Restaurant : At the ground floor (breakfast and dinner). NEVER seen such a bad service in the US. Breakfast : Having past 3 days, there was only one woman the last day who proposed me more coffee or orange juice. For the dinner, I experimented the bad feeling of standing in the middle of the room waiting during a long time waiting that someone dares to say good evening and assign me a table. At first my tablecloth was even soiled with wine tasks, finally they decided to change it. Forks, knives, plates, were litterally dropped by the waiters on the table, not even a polite word during the service. nevertheless I remained friendly, not even a goodbye when leaving. the food was correct.. Just because of this restaurant I'll never come back again to this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn

You get what you see!

Posted Mar 22, 2015
The hotel was great. Everything was exactly what the pictures show. I would book again and suggest this place to others.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2015
Excellent hotel. Love the fresh cookies from the front desk whenever you want. Great view of freedom tower.