Ratings based on 868 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Sima from London

Nice Hotel

Posted Apr 17, 2014
Pros: It was well located with lots of shops, bars and restaurants not too far and subway station about 2 minutes walk. Taxis were also readily available.
Cons: The elevators were slow to arrive whether you were trying to get to or from your room. Would be nice if they offered free wifi in the lobby.
Location: The Brooklyn Bridge, Seaport, Ferry Crossing, Helicopter Rides all within walking distance.
Overall it was a good hotel. The staff in general were polite enough, but you got the impression the reception staff didn't care if you stayed there or not. The door staff were very nice and welcoming every time you returned to the hotel and helpful. It was clean and comfortable, the room wasn't huge but neither was it tiny by any means. We stayed 5 nights and didn't feel cramped in our room. I would recommend it. I will say there is currently an awful lot of construction work going on in the financial district, which made it noisy, so beware. Also as it is the financial district, shops open later on the weekend, so if you are an early riser, starbucks it is for breakfast!
4 out of 5
Recommended
for Business Travelers
by Michelle from Montreal, QC

Nice hotel in the Financial District

Posted Apr 15, 2014
Pros: Good location, peaceful, no street noise at night. Near many subway line stations, clean and nice staff.
Cons: The restaurant in the hotel is grossly overpriced, service is not good, and neither is the food. Avoid and go to one of the many great local places.
Good location, peaceful, no street noise at night. Near many subway line stations, clean and nice staff. Also very safe. A stone's throw from Battery Park and the Staten Island Ferry. Also near WTC memorial, Wall Street, Stock Exchange, and a few good shops as well.
3 out of 5
by A verified traveler

Elevators terrible

Posted Apr 14, 2014
Elevators insufficient Room service cold Housekeeping hasty and forgetful
4 out of 5
Recommended
for Everyone
by Sonthe from Dallas, TX

Nice, relatively affordable hotel near Wall Street

Posted Apr 14, 2014
Comfortable hotel in convenient location w good amenities. Improvement needed: Elevator wait is on the long, long side, esp. in the morning.
5 out of 5
Recommended
for Everyone
by Roman from Ottawa, ON

Great hotel

Posted Apr 14, 2014
Pros: Location, close to public transportation (subway)
Location: 15 min walk from ferry to Statue of Liberty, 20 min walk from WTC memorial
Great hotel in Financial District. Friendly staff, parking is 3 min walk from the hotel.
4 out of 5
Recommended
for Everyone
by Joe from London, UK

Great value for money. Lots of lift issues though

Posted Apr 13, 2014
Pros: The friendly staff
Cons: Improve the reliability of the lifts. Warn guests that during peak hours of operation, the lifts will be busy (so they can plan around this)
Location: Great location. 5 minutes walk to the ferries and a number of tube stations
We stayed at the DoubleTree in Manhattan's financial district in late November 2013. The staff were very polite (particularly the doormen), the room was very clean and transportation from the hotel to other areas was extremely easy via the tube. The food in the restaurant was decent but - as is the case with most hotels - it was a little overpriced. For breakfast, i’d recommend visiting one of the many delis or food carts a block or two away. The one major downside of the hotel was its lifts/elevators. They were consistently busy. During the morning rush (8-10am), we waited an average of 20 minutes each morning to squeeze into a lift. A lift was broken for an entire day during the end of our stay, which made it even harder to get to the lobby. Despite the lift issues, we enjoyed our stay. We just had to factor in the time it took to escape the hotel when planning morning activities
5 out of 5
Recommended
for Everyone
by KH from London

Clean modern hotel

Posted Apr 13, 2014
Pros: Modern, clean, close to subway
Close to transport links and eateries in NY. Had an enjoyable stay and good value for what you got.
4 out of 5
Recommended
for Everyone
by A verified traveler from philadelphia

Good value for the price

Posted Apr 9, 2014
Friendly staff at front desk. Clean and comfortable room. Enjoyed our visit.
5 out of 5
Recommended
for Everyone
by Elizabeth from Hampton, VA

Anniversary weekend

Posted Apr 8, 2014
It wast first time in New York and I couldn't have enjoyed myself more. I booked this trip for our first wedding anniversary and it was great! I was nervous bc I hear horror stories of New York but it was clean and out of the hustle and bustle.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in financial district

Posted Apr 7, 2014
Good hotel if you want to be in financial district