Ratings based on 6,149 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

couldn't be any closer to Times Square!

Posted Jun 29, 2015
Pros: Right in Times Square Offered suites which we like as a family travelling.
Cons: Needs a major update in the room. Our room had water damage on the ceiling, peeling wallpaper, chipped tiles in the bathroom. It was tired looking.
Great if you want to be in Times Square! Found the room to be old and tired looking. In major need up an update. Liked that there are suites for families travelling.
3 out of 5
Recommended
for Everyone
by A verified traveler from W. Columbus, Ohip

Nice hotel in Times Square

Posted Jun 29, 2015
Hotel location in heart of Times Square. The breakfast was wonderful and the staff excellent. Rooms and decor outdated. Bathroom was not cleaned well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2015
The best location for tourists. Enough said. La la la la.
2 out of 5
by A verified traveler

Old hotel. Only plus point locaton

Posted Jun 26, 2015
Very busy . Rude and busy staff. Very small rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

great location

Posted Jun 25, 2015
Hotel was clean, beautiful, great staff. Amazing location in the middle of Times Square. Within walking distance to many attractions and sites. We really enjoyed our stay and would stay again at this same hotel for our next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from SLC

Central to everything. Easy subway access

Posted Jun 25, 2015
Front desk was very friendly and had excellent recommendations for food and directions for the subway.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dover, NH

Right in the middle

Posted Jun 24, 2015
Pros: The warm cookies are the best.
Location: M&M World, toysRus, Disney, broadway shows are all walking distance
If you want to be right in the middle of everything this is it. The room was wonderful and they made sure I had a room with a view to make up for not being able to do a rate change for military. The room was quiet and with being on time square you didnt hear any of it really. The biggest downfall i had was all the construction and that the GPS was directing me elsewhere. There was only a little sign that said doubletree suites and that was blocked by either vehilcles or contruction stuff. But the warm cookies made up for it :)
3 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

Busy suite hotel in Times Square/theatre district

Posted Jun 23, 2015
We had a decent stay at this hotel the first Summer weekend. This is obviously an extremely busy location. It's close to everything. I found the staff brusque at worst, polite at best. Otherwise OK. It's good if you want to cover ground downtown, a little more space than most others.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel wonderful location!

Posted Jun 23, 2015
Very Friendly staff, very comfortable bed. Clean hotel, very secure and great location
4 out of 5
Recommended
for Everyone
by A verified traveler

NICE HOTEL AND GOOD LOCATION FOR ATTRACTIONS

Posted Jun 23, 2015
THIS WAS A PERSONAL/ VACATION TRIP FOR THE FAMILY AND WE HAD A GOOD TIME. THE STREET CONSTRUCTION WAS ANNOYING TO GET AROUND.