Ratings based on 3,699 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Centre of Times Square!

Posted Aug 17, 2014
Pros: Warm cookies, clean & comfortable beds.
Cons: Wi-Fi in bedrooms.
Location: You can see Times Square from your bedroom! Meaning lots of restaurants, entertainment and night life within seconds of stepping out from your room.
Really enjoyed the hotel room. Especially the warm cookies upon arrival! The cost was high, which is to be expected in NYC ---- especially right in Times Square. The rooms were clean and comfortable... and the staff was really great. If you plan to spend a lot of time in Times Square I would recommend this hotel. If not... I suggest looking elsewhere, as we had to fight through crowds in order to check into our hotel room at the end of a long day in the city. Oh.. and no free Wi-Fi in the rooms... which seems silly, especially when spending roughly $400 a night.
4 out of 5
Recommended
for Everyone
by A verified traveler

OK hotel in good location.

Posted Aug 16, 2014
Pros: Location and quiet room.
Cons: Couldn't figure how to open sofa bed, and desk person via phone gave us bad guidance. Had to have someone come up and do it for us.
Location: Right in the heart of NYC. Plenty to do and many eateries nearby.
Enjoyable. Front desk helpful getting us in room early as we came in from CA on redeye flight.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and friendly staff

Posted Aug 15, 2014
Great location and friendly staff. Buffett breakfast was great. Drinks at the bar were very expensive.
5 out of 5
Recommended
for Everyone
by A verified traveler from waterloo,on

In the centre of the centre of the universe

Posted Aug 14, 2014
Fabulous location if you want to be close to many of the sites. If you don't like crowds not the best place to get in or out but just go one avenue over and you are free again. Friendly staff. Like a haven at the end of a long day touring the city. Great to sit on the TKTS steps outside the front door for last glimpse of nightlife before going to bed.
3 out of 5
Recommended
for Everyone
by A verified traveler

Very ideal for visitors to times square and surrou

Posted Aug 13, 2014
Lovely time at times square and the double tree is at the middle of it all
4 out of 5
Recommended
for Families
by A verified traveler

Posted Aug 11, 2014
My second stay at this hotel very good location and safe and good room size
2 out of 5
by A verified traveler from san francisco

Subpar hotel. A 3 star would be very generous

Posted Aug 11, 2014
The rooms are more motel quality than hotel quality. Worn furniture. Staff is marginal. Not a place to stay twice. Good location. Marginal hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Wayne, IN

Great Location!

Posted Aug 9, 2014
Pros: Great Location, Fridge and microwave, nice room
Cons: Machine to buy soft drinks by ice machine
Location: Walk out the door and you are standing in Times Square.
Just walk out the door and you are literally in Times Square. Great location, easy walk across the street to the subway, few blocks from a lot of the big attractions. My wife got up and walked down two blocks and got on Good Morning America. My wife and daughter loved the place. Our room had a small fridge and microwave which came in really handy. I would definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Loved it.....

Posted Aug 9, 2014
Great location for our first visit to New York. Didn't have any view but you just need to step out the front of the Hotel and you are right in the thick of it. Rooms were a little cramped for our family of 6 but we made it work. Clean and tidy rooms and the staff were very friendly and I guess the price was reasonable considering the location.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2014
It's good for few days which is in centre of NY not for child include