Ratings based on 868 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbus, Ohio

The location is excellent - close to everything.

Posted Mar 19, 2015
Pros: The best thing about this hotel is the location.
Friendly reception staff. Room a bit on the small size, but this is to be expected in NYC. Our room had no view except for another building across the way. Make sure to ask for a room with a decent view.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, FL

Decent hotel. great location 2 avoid tourist noise

Posted Mar 10, 2015
Convenient to be located near Grand Station. Considering the temperature outside was in the 20's I would have expected the heater to be running already when I checked it. Maybe too much to ask but it took a whole day for temperature in room to be comfortable. The room was clean but the heater/ac was loud. So was the shower of the room next door. The room was clean but saw some laundry bags in the hall way corner for almost the whole first day. I guess in the end it was ok since I spent little time there.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Roma

Posted Mar 3, 2015
Albergo curato e vicino alle maggiori attrazioni newyorkesi.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia

Nice Comfortable hotel near Grand Central

Posted Mar 3, 2015
Pros: I liked that it was affordable and close to grand central, also liked the room size.
Cons: The shower needs a door or curtain!!!
Location: Grand central, the library, Bryant Park and time square
This hotel is near grand central and a few blocks away from time square. good value for money! Rooms have more space than most NYC hotel rooms and was very clean! The shower looked a bit weird, it had no door or curtain ( not sure what that's about). But other all good hotel good service, not much of a view but nice and comfortable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Methuen, MA

Great hotel for price & location - Excellent Staff

Posted Mar 2, 2015
Pros: LOCATION!!! Just steps away from Grand Central Station! Perfectly located for sight-seeing in NY (although I was unfortunately there on business)
Cons: Rugs in general need to be upgraded, as does heating/cooling system.
Location: Very near to Times Square; Madison Ave was just up the short block; Grand Central Station one building away.
Checked in at 8pm and staff obtained a table for us at the onsite steakhouse (the Benjamin). Staff was helpful and check in was seamless. My room, 1005, was, however, uncontrollably hot. I tried to turn the heat off, and even opened the window, to no avail. Upon returning from dinner, I called the desk, and Louis (concierge) without argument or issue offered to change my room for me. My second room was wonderful! Beds were comfortable; bathroom spacious; and clean all-around (as well as a normal temp!) I would pass on the buffet breakfast - not worth $12. It's basically a continental (which most hotels offer for free) - no eggs/bacon/sausage - not even the do-it-yourself waffles. No tea-water, you have to request it. There were rolls and ham/salami for sandwiches, but don't ask for mustard/mayo - they will not bring any. All in all - you get a better value for $12 at the Starbucks on the corner. The steakhouse was fabulous. Pricey to my NH mentality, but in-keeping with NY. $50 for a rib-eye - all sides are a la carte. Beautifully aged and cooked rib-eye - and I would guess at least 16 oz. Excellent staff - but tables are squeezed in, so be ready for some bumping. In general, you cannot beat this hotel for price and location - a must-do for the traveler on a budget!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Small hotel in great location

Posted Feb 28, 2015
Pros: location
Location: Right by Bryant Park, the subway& so close to Port Authority....but a safe street
Fun to be in the old Chemists Club my husband used to come to.....and a cute reminder were the beakers they gave us for water glasses!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good quality hotel in excellent location

Posted Feb 23, 2015
Dylan hotel is located one block from Grand central, but on a relatively quiet street. Quaint old building that once was the "chemists club". Beakers for water glasses in room were cute touch. Check in was fast. We were able to check in at noon if we were willing to take 2 bed room that was ready instead of king. Room was not large but big enough. Furnishings not new but in good repair. This hotel reminds me of places we have stayed in Europe, and it seemed as though almost everyone in lobby was speaking language other than English. Only stayed one night for get away weekend to NYC. Very reasonable price for NYC. Will be back.
3 out of 5
Recommended
for Students
by A verified traveler

Posted Feb 6, 2015
Pros: Hotel's Staff
It was a good location for the purpose of our trip.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Convenient and Affordable

Posted Feb 4, 2015
Pros: Convenient and price.
Cons: Staff training.
Location: Close to Grand Central, the public library, and walking distance (if the weather is nice) to Broadway. Close to public transportation.
I stay here because the price is right and its convenient to my office. The staff is largely untrained and sometimes oblivious. The restaurant downstairs is great and, although not inexpensive, the quality is always good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Best place to stay in NYC at a great rate

Posted Feb 3, 2015
Amazing friendly and very helpful stuff. Specious clean rooms. Nice breakfast . Beautiful super clean bathrooms.