Ratings based on 951 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Memphis, TN

Very Plush Hotel

Posted Jun 22, 2015
Pros: Location
Very good location and extremely friendly staff. Room was very clean and comfortable. The location was accessible to the train .
2 out of 5
by A verified traveler from D

Hôtel vieillot

Posted May 31, 2015
Hôtel vieillot (portes de placard qui ne ferment pas) Aucune vue Obligé de réclamer du papiers pour les toilettes alors que la chambre venait d'être faite Petit déjeuner cher et Pas copieux Ne mérite pas ses 4 étoiles Propre et calme la nuit Très bien placé Personnel très accueillant et aidant au check in et check out
3 out of 5
Recommended
for Everyone
by A verified traveler from Hertfordshire

Great location and friendly staff

Posted May 23, 2015
Pros: Location and the staff
Cons: Machine noise in 305
Location: All the main attractions of Manhatten
The Dylan is in a great location. I took the airporter transfer which dropped me a 2 minute walk from the hotel. My office was in Lexington again just a few minutes walk away. My only issue with the hotel was that my room was noisy. Once I worked out how to turn off the extreme air conditioning the temperture was ok. It was everything I needed but machine noise meant it wasnt as peacful as it could have been.
2 out of 5
by A verified traveler from Cancun

Upscale hotel. Downscale room

Posted May 22, 2015
Pros: Location is good but not much else, especially for price
Cons: Room cleanliness. Pride, (?) of staff
Location: Grand Central Station. NY public library
Room not properly cleaned. One night not made up. Front manager made sympathic noises and gave us a coupon for a complementary breakfast on last night when we were leaving at 4am the next morning. Tried to have breakfast on Sunday. Lady in charge said she did not recommend it due to poor quality that day. On Monday she said that much better value at deli across street. Five night stay was low point of our New York experience
4 out of 5
Recommended
for Everyone
by A verified traveler from Almaty

Posted May 19, 2015
It was good, the location is perfect! Right next to Grand Central. the hotel is not so big, but clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful friendly front desk staff!

Posted May 18, 2015
Front desk staff, professional and very engaging! Directed us to a great steakhouse and bar next store. Will definitely put this on our list of hotels to stay at when in area!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Snohomish, WA

Close to Bryant Park, Grand Central, Times Sq

Posted May 10, 2015
The hotel is convenient and has more room than most in NYC. Even though we were on a non-smoking floor, the bathroom vents brought in fumes from the smoking floor below at times.
3 out of 5
Recommended
for Everyone
by A verified traveler

Sauberes Hotel in zentraler Lage

Posted May 4, 2015
Pros: Lage, Sauberkeit,
Cons: Man sollte den Gästen die Größe der Zimmer zur Verfügung stellen, die sie gebucht haben.
Location: Man ist in wenigen Minuten zu Fuß auf der Fifth Av. , am Rockefeller Center oder auch am Times Square. Grand Central Station ist direkt um die Ecke.
Wir können das Hotel in Bezug auf Sauberkeit und Lage durchaus weiterempfehlen. Allerdings sollte man darauf achten, das man unbedingt ein Zimmer mit Tageslicht bekommt. Wir hatten ein Zimmer im 3. Stock und wenn man aus dem Fenster schaute hatte man direkt eine Mauer vor der Nase. So konnte man morgens nicht mal sehen wie das Wetter ist. Außerdem hatten wir lt. Beschreibung bei Expedia ein Zimmer mit 57 qm gebucht, das Zimmer hatte aber höchstens 25 qm.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
It was hot in the room had to get a fan from the front desk, but later found out that the building heating system isn't shut off until a curtain date(which I then understood).
3 out of 5
by A verified traveler

Close to Grand Central Station

Posted Apr 6, 2015
This hotel was reasonably priced. There were no vending or ice machines. The room was very small and the bed was not the best. I asked the front desk for a bandaid and she told me to "purchase" the first aid kit located in my room, that was $6, ridiculous! If you don't plan to be at the hotel for long(only to sleep) this place was fine and cheaper then the rest.