Ratings based on 4,694 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Brescia
Consigliato!Posted May 21, 2015
Pros: Camera, colazione inclusa nel prezzo, posizione, possibilità di lasciare le valigie custodite (gratuitamente!) anche dopo avere eseguito il check-out.
Cons: Lo spazio dedicato alla colazione e un ascensore in più non guasterebbe.
Location: posizione molto comoda, nei pressi times square e vicino a numerose fermate della metropolitana.
Hotel pulito, ristrutturato, con vista stupenda ai piani alti (noi eravamo al 34mo), molto comodo e ben attrezzato l'angolo cottura in camera, una chicca la colazione con possibilità di prendere dei panini già incartati, anche se, confermo, lo spazio nella zona colazione non è sufficiente per tutti gli ospiti e quindi ci si deve un po' adattare mettendosi anche nella lobby... Le informazioni utili, che avrei voluto sapere, anche se molto pratiche sono: in camera c'è il parquet e non la moquette (ed io che sono allergica agli acari della polvere ho molto apprezzato!), in bagno c'è un vero asciugacapelli, come quello di casa, per cui non serve davvero portarsi quello da viaggio, ci sono poi una vera saponetta per il lavandino e dispenser (non monodosi!) di docciaschiuma e shampoo per cui la valigia si può alleggerire... per il resto... la posizione è ottima e new york è stupenda quindi... buone vacanze!
for Everyoneby A verified traveler
Posted May 20, 2015
Great locations.. Parking in front of the hotel relatively cheap.
for Everyoneby A verified travelerfrom New York
Posted May 20, 2015
Pros: breakfast and happy hour
Cons: room rate if not booked thru Expedia
Friendly and accommodating staff. First visit for my brother and his family - they liked the central location and being close to Times Square and the subway.
for Everyoneby A verified travelerfrom Québec
DéjeunerPosted May 19, 2015
Pros: Location, propreté, service, cuisinette complète et utile, le café dans la chambre, déjeuners inclus et les 5 à 7 bien garnis et amusants.
Cons: Plus de rapidité au déjeuners.
Location: Le tout New-York accessible à pieds et par métro.
Nourriture excellente mais il n'y avait qu'un seul serveur pour renouveler la mets manquant et il y avait une attente importante. Un matin en autre on a dû changer notre menu pour ne pas être retardé dans notre programme de la journée. Pour le reste tout était à notre satisfaction.
for Everyoneby A verified travelerfrom Fl
For us the best of everythingPosted May 17, 2015
Pros: Wonderful breakfasts included! M-Th evening wine, beer & finger food was unexpected and saved us dinner costs a few nights. Great staff, friendly
Cons: While a kitchenette is available there is no table to sit by except available desk and desk chair. Soft second chair did serve needs. Mild complaint.
Location: Walk to all Broadway and most off-Broadway shows. Near Times Square.
After having read reviews about slow elevators we simply requested a lower floor on arrival and got the third. For a five day visit we used elevator twice so this could be a choice for those who don't mind a short walk up 2 flights. In addition we booked because of in room full kitchen to save on meals--but because of available breakfasts hardly used! Refrigerator was used to hold other leftovers and purchased drinks. Great! Workout room was nicely equipped and coffee/tea available in lobby at all times-plus fruit flavored drink. Contemporary furnishings. Not a large room but by NYC standards larger than many we've stayed in. Free USA paper available as well.
for Everyoneby A verified travelerfrom los angeles
Great Customer Service & LocationPosted May 17, 2015
Pros: We really enjoyed the cleanliness of the hotel and wonderful staff.
Location: You are the center of NYC from Time Square and can easily reach every tourist attraction.
Amazing customer service by the entire staff from the front desk, breakfast, happy hour, engineers, cleaning staff. Very attentive, helpful and service was very prompt. Can't beat the location just a few minutes from Time Square and everything else.
for Everyoneby A verified travelerfrom winnipeg
Unbelievable location.Posted May 13, 2015
This hotel far surpassed every expectation. Couldn't believe the location, the room was perfect and modern, and the breakfast was awesome. Highly recommend this one.
for Everyoneby A verified traveler
Javits ConferencePosted May 12, 2015
The stay would have been 4 stars if I did not get put in a handicap room. It was impossible to shower without drowning the entire bathroom. The front desk staff should have caught this at check in and made me aware of the room I was in, unless they thought I looked mentally handicapped.
for Everyoneby A verified travelerfrom lexington, sc
Modern hotelPosted May 12, 2015
Great hotel for up to 3 people, any more than that and it would be too small and tight. It was perfect for us and our ten year old daughter. Not as convenient as I would have liked but still close to a lot of what NYC has to offer. Staff were super friendly and breakfast was great. Elevators were VERY slow and crowded.
for Everyoneby A verified travelerfrom florida
Excellent amenities and great location!Posted May 12, 2015
Loved how friendly the staff were, the rooftop lounge, the breakfast, and the spacious kitchen in our room.