Ratings based on 2,079 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2014
Overall this is a very convenient hotel close to Times Square. The rooms are big. The staff is friendly and the breakfast is great.
4 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

My night @ The Element

Posted Jul 27, 2014
The rooms were very nice & the staff are legit. Lady at the concierge is a bit condescending, buy everyone else was friendly. It would be wise to invest in soundproofing your rooms. Construction across the street kept me up all night. I had a conference the following morning.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2014
Great experience! Close to all the action of New York City!!! And Eco friendly! Absolutely loved it!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel!!

Posted Jul 23, 2014
Great staff!super clean room , spotless!and super modern .we had a great stay, roof top terrace is a cool feature, not big but really nice.we will definitely stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 22, 2014
Clean near to the subway and principal points of interest
5 out of 5
Recommended
for Everyone
by A verified traveler from grafton new south wales Australua

Great locality ,

Posted Jul 18, 2014
We were very pleased with this hotel. Offered happy hour, breakfast included, very central to shopping , tours & eateries. Room was serviced each day . From Aus & would definitely recommend this hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Jul 16, 2014
We had a great stay wasnt for long but was great..
4 out of 5
Recommended
for Everyone
by A verified traveler from kumar

In town

Posted Jul 15, 2014
It was very good experience especially my boys liked it after staying in Hampton inn
4 out of 5
Recommended
for Everyone
by A verified traveler from gold coast

Very good hotel

Posted Jul 13, 2014
Great hotel, very comfortable beds, great location, having the kitchenette is very handy - especially if you're staying a while. Near to public transport. Had a corner room which was the largest hotel room I've been in in New York. Would definitely stay here again. Only downside was one of the concierges - (Lucy/Lily) was possible the most disinterested and unhelpful concierge I have ever come across.
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

In the Heart of Times Square

Posted Jul 11, 2014
Pros: Convenient location, close to shopping center. Very helpful staff! Good breakfast every morning! Cons: Television was not working properly.