Ratings based on 4,791 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from cannes

Idéalement situé près de times square

Posted Jun 30, 2015
Accueil sympa. Petit dej agréable malgré le manque de tables. Apéro du lundi au jeudi soir offert. Chambre très agréable. Le seul bémol l'hôtel est bruyant. Demandez une chambre dans les étages élevés.
5 out of 5
Recommended
for Families
by A verified traveler from Baltimore

Wonderful staff!

Posted Jun 30, 2015
Pros: location, amenities (kitchen, free wifi)
Cons: We had to run the tap for 5 or 6 minutes before the hot water came on. We were on the 38th floor, but still that seemed like a terrible waste of water
We've stayed at this hotel before and loved it. This visit was no exception. When our room wasn't ready, causing us to sit in the lobby for about 20 minutes, we were upgraded to a room with the most fantastic view! Well worth the inconvenience. Every employee was friendly and helpful. The beds were comfortable and the full kitchen was a bonus. I'd definitely come back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay at a great price!

Posted Jun 29, 2015
Pros: We loved the kitchenette and the breakfast.
Cons: The rooms could use drawers for people to put there cloths so that you are not living out of your suitcase.
Location: It close to time square, what else is there to say.
We had a great time and a great stay. We booked through Expedia which I believe is always the best way to go. this makes for very check-in and check-out. The room was a good size, We had a good view and it was just a short walk to just about everything. Myself my wife and our 2 kids had a great stay.
3 out of 5
by A verified traveler from Stockholm

Enkel standard centralt läge

Posted Jun 27, 2015
Pros: Trevligt med happy hour måndag till torsdag då tilltugg och drycker var gratis. Bra med tillgång till datorer.
Cons: För trångt och dåligt disponerat frukostutrymme, kan planeras bättre. En bar vore också bra i entrén.
Location: Mycket bra läge nära Times Sq och Port Authority Term samt tunnelbana. Rockefeller Center. Oyster Bar på Grand Central High Line!
Vi bodde hela familjen en vecka på hotellet. Bra men lite ojämn service. För det mesta tillmötesgående men ibland lite nonchalant. Hissarnas kapacitet underdimensionerad med långa väntetider som följd. Vi bodde på sjunde våningen vilket gjorde det möjligt att ta trapporna. Frukosten en besvikelse - torftig.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2015
Bra hotell, centralt läge, men för mycket picnic mat och engångsmaterial. Hissarna otillräckliga och dåliga.
5 out of 5
Recommended
for Everyone
by A verified traveler from Western Australia

Awesome Hotel

Posted Jun 23, 2015
Pros: The staff, especially Simone & Vanessa for being so friendly and incredibly helpful. Loved the room, the location and the facilities provided!!
Cons: Maybe speed up the lifts as we waited for a lift a few times!!!
Location: Walking distance from Times Square, Empire State, Madison Square Gardens, Rockefeller Centre, Radio City, Madame Tussaud's & several Subway stations!
We thoroughly enjoyed our stay at this Hotel, the staff were incredibly friendly and helpful and made us feel extremely welcome!!! Our room was compact but had a full size fridge/freezer, sink, microwave & dishwasher! Although compact it was very clean, the bed was extremely comfortable & the shower was great!!! The Hotel provides breakfast which we really enjoyed and they also provided drinks/nibbles in the early evening which we missed most days as we were out sight seeing but did get to enjoy this on our first day!!! The Hotel is located a few blocks from Times Square so it's easy to get around and close to public transport. We would recommend this Hotel to anyone wanting a clean, comfortable Hotel in the Times Square area. We will definitely stay here next time we come to New York!!!
3 out of 5
by A verified traveler from München

Nice location but extremely loud

Posted Jun 22, 2015
The hotel is centrally located, within walking distance from Times Square and Penn Station. The front side of the hotel (W 39th) is extremely noisy, throughout the whole day (and occasionally night). The construction site across the street is a nightmare. Furthermore, the elevators are either not enough (only 3) or their programming is bad. That means that we had to wait 10-15min every morning to go down from the 30th floor. If the breakfast is not included, don't bother paying extra for it. It's not worth: Only fats and sugars. Positive: the kitchen equipment plus the big refridgerator and the microwave. It can be useful in NY...
4 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Fräschat hotell mitt i smeten.

Posted Jun 21, 2015
Bra läge. Rent och snyggt. Bra frukost och eftermiddags snacks. Trevlig personal och bra gratis internetuppkoppling. Vi bodde 4 personer i ett rum med två dubbeldäckare. Bra med en liten köksdel i rummet. Rummet var inte jättestort, men funkade bra för oss i en vecka.
3 out of 5
Recommended
for Everyone
by A verified traveler from new york

Belle vue = queue aux ascenseurs

Posted Jun 19, 2015
Nous avons choisi une chambre au 3ème étage afin de pouvoir emprunter les escaliers et éviter l'attente aux ascenseurs mais la contre partie c'est la vue qui donne dans un chantier en construction et une rue qui ressemble à un ghetto. Mais ceci mis à part l'hôtel est correct et bien situé.
4 out of 5
Recommended
for Everyone
by A verified traveler from Liverpool

holiday in New York with my Son

Posted Jun 17, 2015
Pros: Location was excellent! Staff were very helpful rooms were good and clean liked the Roof terrace The Maid was very good the lifts were Fast!
Cons: we would of liked separate beds, as I was with my 16 year old son, but we managed breakfast was ok, but not really suited to English?
Location: Excellent Would recommend to my friends
Did the Bus Tour around New York Enjoyed shopping Enjoyed walking around Did the bike riding around Central Park ( Fantastic ] had lots of lovely meals in various Restraunts! Loved Times Square when on the Boat to Satin ilsland