Ratings based on 2,900 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
84% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Kitty

Great Location

Posted Apr 14, 2014
My friends & I enjoyed our stay at the Empire Hotel. I do have to say the rooms look like they have not been updated in a while, I thought they would be more luxurious based on the photos on their website. Our suite was not ready at check-in time, we had to wait an hour before we could gain access to our room which was disappointing. The rooftop lounge was fabulous & a lot of fun. The staff was great & really accommodating.
3 out of 5
Recommended
for Everyone
by Peter from London

Perfect position near Lincoln centre,but expensive

Posted Apr 13, 2014
Pros: Its convenient position
Cons: I did not like the gloomy, extremely dark lobby
Location: Perfectly situated for Lincoln Centre, Central Park, Columbus Avenue.
I found the room very small and dark, but in the end it was comfortable and had all one needed. I found the basic cold breakfast very poor and unimaginative.
3 out of 5
by A verified traveler from MI

Not what I expected...

Posted Apr 12, 2014
Costumer service is bad, there are good bellhops however.
3 out of 5
by A verified traveler from MI

Not what I expected...

Posted Apr 12, 2014
Costumer service is bad, there are good bellhops however.
3 out of 5
by A verified traveler from MI

Not what I expected...

Posted Apr 12, 2014
Costumer service is bad, there are good bellhops however.
4 out of 5
Recommended
for Everyone
by irina

Empire hotel

Posted Apr 10, 2014
The Empire hotel was nice overall, very close to everything, walking distance to Times Square, Rockefeler center, Lincoln center. The only area that I didn't like is shower - it design in a very complicated way but everything else was super !!!!!!
2 out of 5
by Laurie from Boston

Very small room. No place to put things in bathro

Posted Apr 9, 2014
Pros: location
Cons: don't charge for room coffee
Charged $3 for in room coffee. Usually complimentary
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Swank hotel right on Lincoln Center

Posted Apr 7, 2014
For our weekend in the city we had a wonderful stay Ina room with beautiful views. The staff was very friendly and the location was hard to beat.
4 out of 5
by A verified traveler

NYC WEEKEND

Posted Apr 7, 2014
Pros: CONVENIENCE TO THE MET AND RESTAURANTS
Cons: PROVIDE GUESTS WITH A BATHROBE. DON'T CHARGE FOR COFFEE, 7.50 FOR A BOTTLE OF WATER OR $17.00 FOR A TRAVEL TOOTHBRUSH/PASTE. INSULTING!
Location: WONDERFUL DINNER AT BOULUD SUD. CUDOS TO IVY! I'M SURE FIORELLO'S IS AWESOME. THEY WERE SO LATE WITH OUR RESERVATION WE COULD ENJOY OR FINISH OUR MEAL
HAD A FABULOUS TIME IN THE CITY. OUR STAY AT THE EMPIRE WAS PLEASANT THANKS TO THE STAFF...FROM THE FRONT DESK SERVICE TO THE BARTENDERS.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location but a lot of street noise.

Posted Apr 7, 2014
The staff especially Nick and Rudy at the front desk were great. There was a very large and loud party in the room next to mine and I was moved without question.