Ratings based on 2,709 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by K from England

Seeing the city

Posted Apr 23, 2014
Pros: There was nothing to dislike. I thought the staff were helpful and friendly. It is situated in a good position near to Central Park and the Lincoln.
Cons: WiFi, just not used to paying extra for WiFi when staying in a hotel.
Location: Near to the Lincoln Centre and Central Park. Columbus Centre is very close with shops etc.
Enjoyed every minute of my stay in New York. The Empire Hotel contributed to that stay.
3 out of 5
Recommended
for Families
by Teresa from Connecticut

Pool?

Posted Apr 22, 2014
Pros: Location, location, location.
Cons: Be forthcoming that the pool is seasonal only.
Location: Great location! Central Park only 2 blocks away, subway stop barely a block, Lincoln Center next door.
Selected this hotel over another (and was willing to pay more) for the pool as I was traveling with children. Amenities list pool side bar and the photo shows an indoor pool. When we checked in I learned that the pool is seasonal only and thus was not open. (We stayed mid-April). Fortunately the kids handled it well. It is only 2 blocks from Central Park (another requirement when searching for a hotel) and right next to Lincoln Center. Subway stop is a block away which is great as well.
4 out of 5
Recommended
for Everyone
by Teresa from Northern California

Nice hotel on East side of Manhattan

Posted Apr 21, 2014
Pros: Location
Cons: Elevators slow, also We could not get on rooftop due to not season until after memorial day.
Location: within walking distance to Central Park, several blocks from Times Square, Apple Store, Rockafellar Center. We did not need transportation often.
Within walking distance to Central Park. Great location. I would stay again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good location near Lincoln Center

Posted Apr 21, 2014
Pros: Location
Cons: Up grade
Location: N/A
Too short a time to fully experience the facilities
3 out of 5
by Rosie from New York

Great location and that is it.

Posted Apr 21, 2014
Pros: Location and terrace bar
Cons: Everything
Location: Location was good, Lincoln Center is across the street.
Small room, terrible mattress and pillows. Very dark everywhere, slow elevator...
1 out of 5
Recommended
for Everyone
by A verified traveler

The room was like a submarine. Noisy .

Posted Apr 18, 2014
Pros: Convienent
Cons: Lobby. Too windy and a draft coming in.
Location: Lincoln center
We got a noisy room. It felt like in a submarine. No daylight. Also we are good customers. The service was ok. At the Bar, no nuts or potatoe chips with the drink. Elevators take too long.
3 out of 5
Recommended
for Everyone
by A verified traveler

Conveniently located

Posted Apr 17, 2014
Went to the opera at Lincoln Center and spent the night at Empire Hotel. We could not have been more conveniently located. It was aa pleasant visit to New York City.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Apr 15, 2014
Pros: Location. Clean.
Cons: Elevators were slow.
Location: Walk to Times Square, Central Park, Lincoln Center
Overall good experience. We stayed there once before and would stay there again.
4 out of 5
Recommended
for Everyone
by Kitty

Great Location

Posted Apr 14, 2014
My friends & I enjoyed our stay at the Empire Hotel. I do have to say the rooms look like they have not been updated in a while, I thought they would be more luxurious based on the photos on their website. Our suite was not ready at check-in time, we had to wait an hour before we could gain access to our room which was disappointing. The rooftop lounge was fabulous & a lot of fun. The staff was great & really accommodating.
3 out of 5
Recommended
for Everyone
by Peter from London

Perfect position near Lincoln centre,but expensive

Posted Apr 13, 2014
Pros: Its convenient position
Cons: I did not like the gloomy, extremely dark lobby
Location: Perfectly situated for Lincoln Centre, Central Park, Columbus Avenue.
I found the room very small and dark, but in the end it was comfortable and had all one needed. I found the basic cold breakfast very poor and unimaginative.