Ratings based on 4,068 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
85% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2015
Excellent curb service; good check-in people. Very good restaurant (Chowder House)
1 out of 5
by A verified traveler

Posted Feb 24, 2015
arrived at 5 pm, waited till 6, room still not available. Had to cancel reservation and leave
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
Staff and accommodations were great. There were a couple minor glitches, quickly remedied and things happen.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom new canaan ct

GREAT location but NOISY heaters

Posted Feb 22, 2015
The location can't be beat and you get decent value for the money. The lobby is trendy but could use a little freshening up. The rooms are small but well appointed and the beds are VERY nice. The heaters however were very noisy. They cycle on and off every ten min and it makes it hard to sleep. This was the case in both our rooms.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Nice

Posted Feb 22, 2015
I've stayed in many hotels in NYC... This is one of my favorites. Classy, clean and comfortable. Would definitely recommend!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 19, 2015
Great location, ( 5 minute walk to Central Park , subway , century 21, ) nice staff. Surprisingly large room ( booked a queen ,was upgraded to a king) on a very quite side of the building. Only issue was with the heat ( either hot or cold -no in between) but who cares you're in the Gossip Girl hotel in NEW YORK !!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Feb 17, 2015
Pros: Location.
Cons: Elevators
Location: Lincoln Center
Repeat visit to this hotel. Conveniently located for my visit. There seemed to be a problem with the elevators and only one of four was working one day. Also very slow draining shower.
4 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was very nice , the rooms were clean .

Posted Feb 16, 2015
The bar drinks were way to much money, the staff was friendly, the hotel was in a perfect location was right near central park and great restaurants. You don't need a car because you can walk to everything.
4 out of 5
Recommended
for Couples
by A verified travelerfrom south central pa.

Jazz at Lincoln Center

Posted Feb 14, 2015
Pros: helpful staff
Location: Lincoln center proximity
Above average concert, walk around the city and overnite at the Empire. Upgrade to a larger room gave us a nice first impression of the Empire Hotel.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom ny

Good location

Posted Feb 11, 2015
Nice hotel and good room for family group. The location it s The best