Ratings based on 4,512 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by A verified traveler from Brussels

Great Location but Little for the Money

Posted Jul 27, 2015
Pros: The roof top terraces and the roof top night club. The Front Office Manager really did go beyond to accommodate my requests. The location.
Cons: Outdated facilities, I couldn't use the shower head so I had to use the ceiling fixture, the rooms are too small, everything is cramped.
Location: Amazing; central park, Lincoln center 5th avenue you name it
Do stay here if you have not too high expectations on updated facilities, space and quality, if you need a location in walking distance to main attractions and public transportation, and if you seek a place with it's own perks like the roof top terrace and roof top night club. Do NOT say here if you need any of the opposite from above such as spacious rooms, modern facilities, high standard service or wide F&B offer.
3 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Jul 27, 2015
Good experience. Room is little for a family of four. A/C does not work very well
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel in the upper west side of the city

Posted Jul 27, 2015
My stay at this hotel was great. The hotel was very chic and modern. It was very clean and the staff was very nice all around. I will stay here again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Maggie and Chris at the front desk are amazing

Posted Jul 26, 2015
Hotel proximity to shows, dinner, Columbus circle, train subway access is impeccable. Hotel staff are wonderful and very helpful. Maggie is very welcoming,warm, funny and charming. Chris is concierge extraordinaire. He knows everything about New York happenings and amazing recommendations. We will come back again thanks guys
3 out of 5
by A verified traveler from B.

Great location but amenities not the greatest

Posted Jul 24, 2015
Hotel lobby and location were great. Room was very small and had some moldy spots on roof. It was quiet which was great but room was very dark as It was facing a building. It was an ok place to crash each night after a busy day in the city. Pool was comically small.
3 out of 5
by A verified traveler

Posted Jul 22, 2015
There was no pool for the first day. i have to request for extra shampoo and conditioner all days. No internet last day for a couple of hours
3 out of 5
Recommended
for Everyone
by A verified traveler from bj

Fint hotell dårlig tilgang til poolen.

Posted Jul 21, 2015
Mye privat arranger tilstelling ved poolen då den var stengt for
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa City

Perfect location for proximity to Lincoln Center.

Posted Jul 19, 2015
Friendly staff, nice location with restaurant in the building and Starbucks next door. Room size was good for Manhattan, but bathroom was small.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Bra hotel nära centrum.

Posted Jul 19, 2015
Jätte fin lobby. Restaurang👍- lite dyrare men middag värd alla pengar. Tyvärr frukost kan jag inte rekommendera - dyrt och inland måste man betala fullt pris bara för bred med smör ( ingen pålägg utan marmelad )
1 out of 5
by A verified traveler from Toronto

Roach Hotel!

Posted Jul 18, 2015
I understand hotel being noisy for the location but was very surprised to find Cockroaches in my bathroom. When I pointed it out was told to complain to Expedia because I had not booked directly with Hotel.