Ratings based on 2,426 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, CA

Great hotel in the Upper West Side.

Posted Jan 20, 2015
Pros: I arrived 7 hours prior to check in and the hotel was able to accommodate me immediately. Great location.
Cons: Plumming - it needs to be updated.
Location: Natural History Museum, Central Park, subways.
The location of this hotel is perfect for sight seeing and relaxing. Close by subways, museums, and Central Park. The hotel also has a wonderful restaurant - Calle Ocho. Fantastic food! This is my third visit to NYC and I have stayed at this hotel all three times. I will stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Middle of the road, not hip but clean and easy

Posted Jan 16, 2015
Pros: clean , easy acces, not too expensive
Cons: renew bathtubs, a little old and rusty
Location: Upper west side, restaurants , musea, Central Park!
Friendly staff, great location, nice for family with 2 queen beds easily fits family with 2 small kids
4 out of 5
Recommended
for Everyone
by A verified travelerfrom st louis

nice hotel by Central Park

Posted Jan 8, 2015
Pros: we really enjoyed the ambiance of the older hotel
Cons: we did not realize there were no views from the room
Location: Central Park, great restaurants, museums, shopping, subway, busses, all within walking distance
The hotel location was perfect for us. Quiet location right across the street from Central Park. Just a subway ride away from the busy city (subway station on the corner!). Great restaurant and pub locations within walking distance. The hotel is older but we enjoyed the charm in that aspect. Personnel were very nice and helpful. The hotel is in the middle of the block so the views from the room were mostly of the buildings on either side. Would definitely recommend it if you do not need the hustle and bustle of being in the heart of the city. You are a short walk from the shopping mecca of Madison Avenue if you cut through the park and museums within blocks.
3 out of 5
Recommended
for Families
by A verified traveler

Hotel in toller Lage in Manhatten

Posted Jan 8, 2015
Pros: Die Lage direkt am Central Park und einer U-Bahn-Station in unmittelbarer Nähe
Cons: Die Größe der Betten und die Größe des Zimmers war für uns nicht ersichtlich, hier wäre mehr Information hilfreich gewesen.
Location: Das Hotel befindet sich in der Upper West Side in Manhatten. In der Nähe sind etliche Restaurants, in denen wir hervorragend gegessen haben.
Wir hatten ein Zimmer für 4 Personen (2 Erwachsene, 2 Kinder, 17 und 14 J.) gebucht. Wir erhielten ein Zimmer mit 2 Doppelbetten, die jedoch nur 140 cm breit waren, für uns zu klein. Beim Einchecken im Hotel wurde uns vorgeworfen, absichtlich das Alter unserer Kinder nicht angegeben zu haben. Der Preis für das Zimmer wäre eigentlich viel höher. Wir hatten das Hotel mit Flug gebucht und konnten den Vorwurf nicht nachvollziehen. Das Zimmer lag im 4. Stock im Hinterhaus, d.h. es war immer düster, was uns nicht weiter gestört hat, mehr hatten wir für den Preis auch nicht erwartet.
3 out of 5
Recommended
for Families
by A verified traveler

Great location. Beds and fittings getting old.

Posted Jan 7, 2015
Staff good, location great, but fittings, carpets, beds getting old. We had 2 doubles with 2 adults and 2 kids and it was very tight. But it's NYC and the alternatives are very expensive...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

Nice hotel

Posted Jan 6, 2015
Nice hotel and great location. Rooms are small but with great view of the park.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom west midlands uk

good sized room for nyc

Posted Jan 6, 2015
Pros: Spacious room, quiet location, subway 5 mins away, close to central park
Cons: provision of mini fridge/bar and coffee making facilities would be nice.
Location: opposite the planetarium and 5 mins from natural history museum and central park.
Room too hot on arrival, a/c was blowing hot and cold air at same time. Reported to staff but no change after 24 hrs. Complained and someone came, looked at the radiator and said "I'm not an engineer". I asked him to send an engineer, but it did not happen. The front desk told me that the a/c did not work in winter: funny, because it was blowing cold air out of the rear vents, but hot out of the front. After 48 hours of suffering, I took the panel off the radiator, located the hot water supply and turned off the valve. Came back from central park fireworks on new years eve, intending to have a celebration drink in the bar, only to find that we were refused entry, because it had been booked for a private party. The hotel did not provide any alternative for guests.
3 out of 5
by A verified travelerfrom uk

Older hotel, needs updating

Posted Jan 5, 2015
Pros: Good location.
Cons: Rooms need updating
Location: Near Central Park and subway
Hotel was near the subway so that was good, however looks very dated and needs updating.
4 out of 5
Recommended
for Everyone
by A verified traveler

立地は最高!

Posted Jan 5, 2015
ホテルの立地は最高です!地下鉄も近く、目の前もアメリカ自然史博物館、すぐ隣はセントラルパークと、ホテルの周りは治安も良く、閑静で、ミッドタウンまでは地下鉄で15分前後と便利でした! ホテルも問題なく快適に過ごすことが出来ました!部屋の広さもあり、バスタブもありました!私の滞在した部屋のみかもしれませんが、お湯の温度調節ができなかったり(温かいお湯は出ますが…)バスタブは栓をしても徐々に抜けて行きます…。そして、シャワーが固定! 可動式に慣れている分、不便さを感じましたが、許容範囲内です。 フロントのアジア系の背の低めの女性がとても親切で、心温まるサービスを提供していただきました!
5 out of 5
Recommended
for Everyone
by A verified traveler

Right next to Central Park and subway

Posted Jan 4, 2015
We had a great suite on the top floor with views of the city and Central Park. The suite had a nice sitting area, which was great for our party of three and accommodated us waking at different schedules. We came for New Year's Eve, and spent the evening at Central Park which was festive but not crazy like Times Square. Hotel staff were very friendly and helpful. The only downside is the extra fees for things like wifi and if you want a fridge in your room. Otherwise, the hotel, location, staff, were all great!