Ratings based on 2,570 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom florida

Exceptional

Posted May 19, 2015
Pros: The location and their breakfast room. The hotel is very European.
Cons: Coffee was not in the room and their hair and bath products were all orange scented?
Location: There was the natural history museum is across the street.
The staff was very accommodating and room clean and comfortable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Excellent location

Posted May 19, 2015
Great to be able to walk to Zabar's, Sarabeth's, and Ocean Grill, when need a bite or a cappuccino!
4 out of 5
Recommended
for Everyone
by A verified traveler

Boutique hotel next to Central Park and AMNH

Posted May 15, 2015
Older but grand hotel. Rooms were small but a decent size. Would book again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Reliably comfortable

Posted May 14, 2015
This is a little gem in the Upoer West Side. It's not hip, it's classy. A wonderful location and close to shops, cafes and Central Park just steps away. I've been coming for years and it's like a familiar friend.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pompano Beach Florida

Posted May 13, 2015
The hotel and staff are really nice. The room was comfortable. The beds were a little hard but they added padding for us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hilversum

Fijn hotel

Posted May 9, 2015
Pros: Vriendelijk personeel, inrichting, gym, ontbijtbuffet, ligging bij aantal leuke restaurantjes in de buurt
Cons: wi-fi kan beter,
Location: Prima locatie tegenover American Museum of Natural History, en Central Park met metro alles goed bereikbaar
Behulpzame staff, ligging bij Central Park en metro ingang dichtbij
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Birmingham, UK

Good location

Posted May 9, 2015
Pros: Location, room size and bed.
Cons: The bathroom tiles were a throwback to when it was cool to stencil your furniture, but it is only a bathroom.
This is a great location for access to Central Park and the subway. One block across there is a street of restaurants which is good as you can find yourself in areas where there isn't anywhere decent to eat. The bed was comfy if a bit small and the room was clean. The carpet made my eyes strobe but that is by the by.
3 out of 5
by A verified travelerfrom UK

Nice hotel

Posted May 6, 2015
Pros: central to almost all popular tourist spots especially Central Park almost on the doorstep.
Cons: introduction of free tea/coffee making facilities in room
Location: visit central park and not too far from Empire State
Disappointed to find no complimentary tea/coffee facilities had to go out every morning to bring in tea/coffee or be charged per cup in the hotel. Considering the cost of the room per night I would have expected coffee/tea facilities, I wouldn't stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

NY

Posted May 6, 2015
The room was clean, Sleeper sofa was horrible. Staff was pleasant. Able to get a late check -out. Overall it was a good place to stay.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbia, Missouri

All was perfect until...

Posted Apr 29, 2015
Pros: The restaurant is fabulous!!! Waitress excellent; food very, very good.
Cons: Crazy that water in the room is $3.50 and that I was charged for it when I didn't open it.
Location: Perfect location. Good restaurants. Try the hotel restaurant (Cuban); Bistro Citron on Columbus or Andy's on Columbus. Great omlettes.
I was billed for water in the room I did not use. I have notified hotel about the error days ago, with no response.