Ratings based on 276 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
79% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Bermuda

Posted Nov 25, 2014
Pros: location
Cons: serve breakfast & shuttle could take you to the mall & pick up
Location: Airport & Mall
Front desk staff were very accomodating and friendly.
3 out of 5
by A verified travelerfrom Athens,Greece

Posted Nov 10, 2014
Location: Proximity to highway, IHOP 2 minutes away, mall accross the street.
The room was large for NYC standards and had a kitchenette, as advertised. However, no utensils whatsoever or even a coffee maker were available in the room. Small fridge and microwave were there. The bathroom was clean but there was no hairdryer and when I mentioned this to the girl at the reception she replied (and this is a direct quote!) - "oh, really? There should be one in the bathroom nailed to the wall but I guess sometimes people take them!!!!" She then told me to contact the manager the next day because although there were some portable ones available, she wasn't authorised to give one to me...! There was always coffee in the morning albeit neither milk nor half and half were provided - they did have coffee mate stuff but I drink my coffee unsweetened so couldn't use them. Thankfully, there is an IHOP literally 2 minutes away so we had breakfast and coffee over there.
2 out of 5
by A verified travelerfrom New Jersey

Below Par!!!!!

Posted Oct 20, 2014
Pros: location
Cons: Lobby area
Location: Great location across from the mall and air port, close to trains / subways...
The rates charged are average or above however it does not rate with the other holtels in the same location. 1st time I have ever been in a hotel, no ice bucket or ice machines on any floors. An extended stay with a terrible cont. breakfast, the worst. The lobby is very small and old as is the slow old elevator. The staff was very nice but that was the it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2014
Overall stay was great...I didn't like a phone call in the morning to remind us that our check out was at 11am
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Elizabeth, NJ

Nice place to stay.

Posted Oct 4, 2014
Pros: We liked the location. It was easy to get where we needed to be. I also liked that I-Hops was in walking distance from the hotel.
Cons: We were a little put out when the staff called to make sure we were leaving on time. That seemed a bit rude.
Location: My Mom and I were there to visit New York and found that everything was within about 30 minutes of the hotel. That was a very nice convenience.
This room was close to the airport and we enjoyed listening to the airplanes going over. The room was clean, roomy, and quiet. Upon leaving though the security gate would not work on on side. Had to leave through the other gate. Overall it was a pleasant place to stay.
1 out of 5
by A verified travelerfrom Georgia

Terrible. Bed bugs!

Posted Sep 28, 2014
We checked into the room and sat down on the bed, then found bed bugs! The staff obviously knew already because they immediately offered us a refund. They probably gave the room to another unsuspecting guest the next day.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom florida

Adequate hotel willing to take pets

Posted Sep 5, 2014
Pros: Location and took pets
Cons: TV station list in room
Location: Fly out of Newark
Arrived late and left early. Inadequate breakfast
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Omaha

Close to airport and free parking!

Posted Sep 2, 2014
Pros: Free Parking. Clean rooms.
Cons: close to the airport. reasonably isolated from noise.
Location: Breakfast at IHOP, Dinner Ruby Tuesday. outlet mall close by with a lot of fast/junk food options. Close to Airport and car rental.
Nice clean hotel. Proximity to IHOP and NJ outletmall and Ruby Tuesday. Parking is free. Recommended for economy traveller .
1 out of 5
Recommended
by A verified traveler

Room poor quality at the day!!

Posted Aug 26, 2014 on Hotels.com
All the room was not great that on night date 8/7/14... The room was not excellent. All the room had very poor and low quality... Located and stayed at Elizabeth - Newark Airport... I though this hotel was completed remodeled but it was still not great of smell of room. Sorry for this hotel area.
2 out of 5
by A verified travelerfrom toronto

The Room Stinks

Posted Aug 26, 2014
The room smells like fish, we have to ask for a spray to mask it, we didn't ask for different room because it's on the main floor. We left the door open for an hr and left the washroom fan on overnight, we thought it's ok but when we came back from shopping the same stink was there, dirty sock from previous customer under the bed...