Ratings based on 1,394 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Honolulu

Older Small Hotel

Posted Jul 30, 2015
Pros: Location was convenient
Cons: Water pressure in bathroom and restaurant food
Location: Convenient to airport
This hotel has weak water pressure in bathroom and very low quality food in the restaurant. Expected more considering Marriott lends their name to the title/marketing.
3 out of 5
Recommended
for Everyone
by A verified traveler

close to airport JFK

Posted Jul 29, 2015
Location: Not in a good neighbor hood and I wouldn't leave the hotel to walk anywhere. But the point is close to the airport and they have a free shuttle
The rooms were clean very small but close to the airport. Not in a very nice neighborhood wouldn't walk anywhere to get something to eat. but our point was to be close to airport. Had a nice small gym. They have menus so you can get food delivered.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel in a bad neighborhood

Posted Jul 28, 2015
Pros: Close to JFK, quiet, comfortable.
Nice, comfortable hotel in a bad neighborhood. Do not ask staff to call you a cab, both times the "cabbies" they called tried to overcharge me (both by $10-25 depending on where I was going). Continental breakfast was ok, nothing to write home about, but okay food.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Pleasant, clean, comfortable.

Posted Jul 28, 2015
Enjoyed the breakfast. Slept well. Close to the airport and the rate was excellent. Staff were kind and courteous.
Comment from Hotel Management
Jul 30, 2015 by Assistant General Manager, Hotel Management
I'm delighted to hear that you were satisfied with the deal that you received by staying with us at the Fairfield Inn near JFK Airport. It gives me immense pleasure to read that you loved our convenient location, comfortable room and generous service along with our complimentary Breakfast. It was a pleasure having you with us and we hope that you will choose us again! Sheetal Patel Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2015
Staff were great especially the man running the restaurant who gave exceptional service. Shuttle was every half hour. The breakfast was substantial with a huge selection
Comment from Hotel Management
Jul 28, 2015 by Assistant General Manager, Hotel Management
Thank you for being our guest at the Fairfield Inn New York JFK Airport. I am super happy to know that you loved our friendly service and breakfast buffet. I am glad that our Shuttle Service which departs every 30 minutes in the AM and every hour on the hour in the PM was to your liking. We appreciate feedback such as yours and hope that you will stay with us again. Sheetal Patel Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Jakarta, Indonesia

Transit hotel dekat JFK Airport

Posted Jul 17, 2015
The best thing of this hotel is its location which is only 15 minutes away from JFK. The facility in the hotel is okay but a bit over-priced. Unfortunately the area is not attractive at all. It's not possible to stroll along the area around the hotel. I felt it not too safe and dirty. Shuttle bus to the airport is superb.
Comment from Hotel Management
Jul 20, 2015 by Assistant General Manager, Hotel Management
Thank you for choosing to stay at Fairfield Inn JFK Airport during your visit to New York. We are delighted to hear that we were able to provide you with a comfortable stay and that our location, with complimentary Airport Shuttle Service, was perfect for your needs. Should your travels bring you back this way, it would be our pleasure to welcome you again. Sheetal Patel Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Nice Hotel-Good Breakfast

Posted Jul 7, 2015
Pros: Location was quite good and the free breakfast with plenty of seating.
Cons: Room was a bit small, but it was clean and nice and the bed comfortable.
Location: IT is close to the airport with a free shuttle.
The hotel is quite nice, clean and close to JFK. They have free Wi-Fi and free breakfast that was pretty good. They also have a restaurant you can have dinner in and a bar. We did not try the bar, but the dinner was actually pretty good as well.
Comment from Hotel Management
Jul 9, 2015 by Assistant General Manager, Hotel Management
Thank you for being our guest at the Fairfield Inn New York JFK Airport and for taking time to write a review. I am glad that we impressed you with our terrific location with its proximity to JFK, complimentary internet service as well as breakfast buffet and immaculate property. I also appreciate you pointing out our restaurant and bar. We look forward to welcoming you back to our hotel. Sheetal Patel Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2015
Basic functional airport hotel. Nothing special. Nothing wrong.
Comment from Hotel Management
Jul 6, 2015 by Assistant General Manager, Hotel Management
Thank you for staying with us. I hope your stay was good and we look forward to the opportunity of welcoming you back soon. Sheetal Patel Assistant General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel close to JFK, 5 minute shuttle ride.

Posted Jul 3, 2015
Pros: Close to JFK
Overall no complains, except that the shuttle is not 24 hours.
Comment from Hotel Management
Jul 5, 2015 by Assistant General Manager, Hotel Management
Thank you for your stay. I am glad to know that we impressed you with our convenient location with its proximity to the JFK airport. We appreciate your business and hope to welcome you soon. Sheetal Patel Assistant General Manager
2 out of 5
by A verified traveler from Houston

Posted Jul 2, 2015
You had to take a elavator down a floor and go to anther elavator to get to your room. And then if your on the 2nd floor you are street level and if your on the 1st your in the basement
Comment from Hotel Management
Jul 7, 2015 by Assistant General Manager, Hotel Management
Thank you for choosing to stay at the Fairfield Inn near JFK Airport. I am sorry that you had an unpleasant experience due to the issue you encountered with the elevators. Please accept my sincerest apologies for the inconvenience this caused you. I have already alerted my engineering team to look into the matter and do the necessary. I hope that you will stay with us again in the future and give us an opportunity to serve you better. Sheetal Patel Assistant General Manager