Ratings based on 1,388 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 26, 2015
Staff were great especially the man running the restaurant who gave exceptional service. Shuttle was every half hour. The breakfast was substantial with a huge selection
3 out of 5
Recommended
for Everyone
by A verified traveler from Jakarta, Indonesia

Transit hotel dekat JFK Airport

Posted Jul 17, 2015
The best thing of this hotel is its location which is only 15 minutes away from JFK. The facility in the hotel is okay but a bit over-priced. Unfortunately the area is not attractive at all. It's not possible to stroll along the area around the hotel. I felt it not too safe and dirty. Shuttle bus to the airport is superb.
Comment from Hotel Management
Jul 20, 2015 by Assistant General Manager, Hotel Management
Thank you for choosing to stay at Fairfield Inn JFK Airport during your visit to New York. We are delighted to hear that we were able to provide you with a comfortable stay and that our location, with complimentary Airport Shuttle Service, was perfect for your needs. Should your travels bring you back this way, it would be our pleasure to welcome you again. Sheetal Patel Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Nice Hotel-Good Breakfast

Posted Jul 7, 2015
Pros: Location was quite good and the free breakfast with plenty of seating.
Cons: Room was a bit small, but it was clean and nice and the bed comfortable.
Location: IT is close to the airport with a free shuttle.
The hotel is quite nice, clean and close to JFK. They have free Wi-Fi and free breakfast that was pretty good. They also have a restaurant you can have dinner in and a bar. We did not try the bar, but the dinner was actually pretty good as well.
Comment from Hotel Management
Jul 9, 2015 by Assistant General Manager, Hotel Management
Thank you for being our guest at the Fairfield Inn New York JFK Airport and for taking time to write a review. I am glad that we impressed you with our terrific location with its proximity to JFK, complimentary internet service as well as breakfast buffet and immaculate property. I also appreciate you pointing out our restaurant and bar. We look forward to welcoming you back to our hotel. Sheetal Patel Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2015
Basic functional airport hotel. Nothing special. Nothing wrong.
Comment from Hotel Management
Jul 6, 2015 by Assistant General Manager, Hotel Management
Thank you for staying with us. I hope your stay was good and we look forward to the opportunity of welcoming you back soon. Sheetal Patel Assistant General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel close to JFK, 5 minute shuttle ride.

Posted Jul 3, 2015
Pros: Close to JFK
Overall no complains, except that the shuttle is not 24 hours.
Comment from Hotel Management
Jul 5, 2015 by Assistant General Manager, Hotel Management
Thank you for your stay. I am glad to know that we impressed you with our convenient location with its proximity to the JFK airport. We appreciate your business and hope to welcome you soon. Sheetal Patel Assistant General Manager
2 out of 5
by A verified traveler from Houston

Posted Jul 2, 2015
You had to take a elavator down a floor and go to anther elavator to get to your room. And then if your on the 2nd floor you are street level and if your on the 1st your in the basement
Comment from Hotel Management
Jul 7, 2015 by Assistant General Manager, Hotel Management
Thank you for choosing to stay at the Fairfield Inn near JFK Airport. I am sorry that you had an unpleasant experience due to the issue you encountered with the elevators. Please accept my sincerest apologies for the inconvenience this caused you. I have already alerted my engineering team to look into the matter and do the necessary. I hope that you will stay with us again in the future and give us an opportunity to serve you better. Sheetal Patel Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
Very conveniently located to JFK. Great shuttle service from hotel to airport. Dinner available in hotel - food was delicious including full bar. Spacious room. Surrounding area was not great.
Comment from Hotel Management
Jul 2, 2015 by Assistant General Manager, Hotel Management
Wow! What a terrific review. I am so happy to know that we impressed you on every front. I appreciate all of your wonderful comments. It was a pleasure to have as our guest and we hope to see you soon. Sheetal Patel Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from 東京

空港に近く便利

Posted Jun 24, 2015
Pros: 空港に近く、シャトルバスがある。
Cons: 部屋の掃除を工夫してください。
朝が早く、空港に近いということで選んだホテルです。 部屋に入ったとたん、少し悪臭がしました。掃除の問題と思います。また、洗面所に小さい蜘蛛がいました。ベッドは快適でした。朝食のフルーツサラダはありがたかったです。
Comment from Hotel Management
Jun 30, 2015 by Assistant General Manager, Hotel Management
Thank you staying at the Fairfield Inn JFK Airport recently and for the nice response. We are glad you liked our convenient location near the airport, comfortable beds, as well as, the breakfast we served. However, I am sorry for the cleanliness issue you had with your room. I have alerted your concern to my housekeeping team. Thank you once again and we hope to welcome you in the near future! Sheetal Patel Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Good, it was in close proximity of where i wanted

Posted Jun 24, 2015
Pros: Location and cleasiness
Cons: Staff working at nights to think about visitors
Location: airport,shopping
We were given a room on ground floor with window to road which i hated. Was awaken in the early morning with staff rumbling around (noise) with no discretion of visitors who need their rest. Very little choice of food, Overall facility was clean. Need more for money's worth
Comment from Hotel Management
Jun 30, 2015 by Assistant General Manager, Hotel Management
Thank you for sharing your feedback from your recent stay with us. We work hard to provide a comfortable and enjoyable stay to all our guests and unfortunately we could not deliver this during your time here. Please accept my sincerest apologies for not getting a peaceful night’s rest during your stay. I have alerted my associates regarding your concern and also about the quiet time they have to follow. We were pleased to note that your overall stay was satisfactory and do hope you will consider a return visit to our hotel and enjoy a much quieter stay. Sheetal Patel Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Hummelstown PA

Overnight stay

Posted Jun 19, 2015
Pros: Close to airport and free shuttle service.
Cons: ..
Location: Easy airport access.
Just needed a place to spend the night after late arrival at JFK. Headed home first thing in the morning. Breakfast was good with variety, products were fresh. Room was ok--not bad and not great.
Comment from Hotel Management
Jun 30, 2015 by Assistant General Manager, Hotel Management
Thank you for your comments regarding your overnight stay at the Fairfield Inn JFK and for taking the time to write about your positive experience. We are delighted that you enjoyed the fresh breakfast we served and that our accommodations were satisfactory. We take great pride in delivering excellent Marriott service and comments like yours assures me that we are on the right track. We do hope to welcome you back very soon. Please travel safely! Sheetal Patel Assistant General Manager