Ratings based on 1,378 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel close to JFK, 5 minute shuttle ride.

Posted Jul 3, 2015
Pros: Close to JFK
Overall no complains, except that the shuttle is not 24 hours.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
Very conveniently located to JFK. Great shuttle service from hotel to airport. Dinner available in hotel - food was delicious including full bar. Spacious room. Surrounding area was not great.
Comment from Hotel Management
Jul 2, 2015 by Assistant General Manager, Hotel Management
Wow! What a terrific review. I am so happy to know that we impressed you on every front. I appreciate all of your wonderful comments. It was a pleasure to have as our guest and we hope to see you soon. Sheetal Patel Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from 東京

空港に近く便利

Posted Jun 24, 2015
Pros: 空港に近く、シャトルバスがある。
Cons: 部屋の掃除を工夫してください。
朝が早く、空港に近いということで選んだホテルです。 部屋に入ったとたん、少し悪臭がしました。掃除の問題と思います。また、洗面所に小さい蜘蛛がいました。ベッドは快適でした。朝食のフルーツサラダはありがたかったです。
Comment from Hotel Management
Jun 30, 2015 by Assistant General Manager, Hotel Management
Thank you staying at the Fairfield Inn JFK Airport recently and for the nice response. We are glad you liked our convenient location near the airport, comfortable beds, as well as, the breakfast we served. However, I am sorry for the cleanliness issue you had with your room. I have alerted your concern to my housekeeping team. Thank you once again and we hope to welcome you in the near future! Sheetal Patel Assistant General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Good, it was in close proximity of where i wanted

Posted Jun 24, 2015
Pros: Location and cleasiness
Cons: Staff working at nights to think about visitors
Location: airport,shopping
We were given a room on ground floor with window to road which i hated. Was awaken in the early morning with staff rumbling around (noise) with no discretion of visitors who need their rest. Very little choice of food, Overall facility was clean. Need more for money's worth
Comment from Hotel Management
Jun 30, 2015 by Assistant General Manager, Hotel Management
Thank you for sharing your feedback from your recent stay with us. We work hard to provide a comfortable and enjoyable stay to all our guests and unfortunately we could not deliver this during your time here. Please accept my sincerest apologies for not getting a peaceful night’s rest during your stay. I have alerted my associates regarding your concern and also about the quiet time they have to follow. We were pleased to note that your overall stay was satisfactory and do hope you will consider a return visit to our hotel and enjoy a much quieter stay. Sheetal Patel Assistant General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Hummelstown PA

Overnight stay

Posted Jun 19, 2015
Pros: Close to airport and free shuttle service.
Cons: ..
Location: Easy airport access.
Just needed a place to spend the night after late arrival at JFK. Headed home first thing in the morning. Breakfast was good with variety, products were fresh. Room was ok--not bad and not great.
Comment from Hotel Management
Jun 30, 2015 by Assistant General Manager, Hotel Management
Thank you for your comments regarding your overnight stay at the Fairfield Inn JFK and for taking the time to write about your positive experience. We are delighted that you enjoyed the fresh breakfast we served and that our accommodations were satisfactory. We take great pride in delivering excellent Marriott service and comments like yours assures me that we are on the right track. We do hope to welcome you back very soon. Please travel safely! Sheetal Patel Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 15, 2015
I stayed at the hotel for 2 days. At first I didn't like the location but I found out that the staff was courteous and the room was very clean. I had a great night's rest and a good breakfast. For a business trip, I highly recommend this hotel. The rooms are quiet and the service is excellent.
Comment from Hotel Management
Jun 19, 2015 by Assistant General Manager, Hotel Management
Thank you for sharing your experience at the Fairfield Inn JFK Airport and for being our valued guest. It's always a delight to hear that a guest has experienced a great night's sleep and enjoyed our quiet, clean, comfortable rooms. We understand the importance of a restful sleep that is why we have the finest mattresses and best linens in our rooms. I am glad that my associates took good care of you during your stay. Thank you for recommending us and we appreciate hearing from you and hope that you'll return soon! Sheetal Patel Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Japan

JFK空港そばの快適なホテルでした!

Posted Jun 13, 2015
Pros: 静かな環境と、ゆったりと広いお部屋やお風呂です
Cons: ドライヤーを部屋に置いてほしいです。
Location: JFK空港に近いので、どこでもアクセス可能です。
窓は、二重サッシになっているので、外部の騒音はほとんど聞こえない静かな環境でした。 チェックイン後に、アツアツのクッキーをプレゼントしてもらいました。とてもおいしかったです。 客室もベッドが広く、浴槽も大きくて、足を伸ばしてリラックスすることができました。 お部屋にドライヤーが、ありませんでした。(私は、クルクルドライヤーを持参していたので良かったです) JFK空港まで 送迎サービスがあるので、便利です
Comment from Hotel Management
Jun 15, 2015 by Assistant General Manager, Hotel Management
Thank you for sharing your wonderful experience at the Fairfield Inn JFK Airport and for being our valued guest. It's always a delight to hear that a guest has experienced a great night's sleep and enjoyed our quiet, comfortable rooms. We are glad you liked our location, scheduled shuttle service, as well s, the special touches. We appreciate hearing from you and hope that you'll return soon! Sheetal Patel Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Gloucester UK

Flying from JFK (Early morning flights)

Posted Jun 12, 2015
This hotel has improved since our last visit in 2012. A free breakfast is now available from 4 am and is a good start thus avoiding the need to get breakfast JFK. Coffee is available (free) 24/7 and if required a mircowave is also in your room.
Comment from Hotel Management
Jun 15, 2015 by Assistant General Manager, Hotel Management
Thank you for choosing to stay at the Fairfield Inn JFK Airport once again and for taking the time to write a review. I am especially glad to hear that you enjoyed the breakfast service which is very convenient for the early flyers. We are happy that you had a comfortable stay with us. We appreciate feedback such as yours and hope that you will stay with us again. Sheetal Patel Assistant General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice hotel . Cheakout not fair 11:00 am .

Posted Jun 12, 2015
Near airport & have a shattle every hour to airport . I suggest cheakout be on 1:00 pm or 2:00 pm
Comment from Hotel Management
Jun 15, 2015 by Assistant General Manager, Hotel Management
Thank you for posting a review of your experience at the Fairfield Inn JFK and for the five star rating! I'm so glad that we lived up to your expectations and that you enjoyed your stay at our hotel. Thank you especially for mentioning our close proximity to JFK Airport and for complimenting our Shuttle Service. Your suggestions are much appreciated. Thanks again for staying with us and we hope that you will choose us again whenever you're in New York. Sheetal Patel Assistant General Manager
2 out of 5
by A verified traveler

Posted Jun 5, 2015
Overpriced, poor to fair condition hotel. Dirty carpets in common areas. Bad taste in decor. Tub didn't drain.
Comment from Hotel Management
Jun 8, 2015 by Assistant General Manager, Hotel Management
Thank you for being our guest and for taking the time to share your feedback. Please accept my sincerest apologies for your unpleasant stay. I am sorry that your guest room fell short of your expectations and for all the inconveniences you encountered while on property. Our goal is to provide the best experience for our guests and from your comments it appears that we dropped the ball. Thank you for alerting me and I have shared your concerns with my team to take necessary actions. We appreciate your business and do hope that you will give us another chance to provide you with a better stay experience the next time you are in New York. Sheetal Patel Assistant General Manager