Ratings based on 506 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

If I could just get in!

Posted Jun 21, 2015
Pros: Clean and the front desk staff.
Cons: Maintenance response, waited to long for him and then he was not prepare to fix the issue.
Location: Kinda in the middle of no where. One mile walking distance to a small shopping mall.
We had a very good stay overall. The location in kinda in the middle of no where. Across from the New York Police Academy and 1 mile walking distance to a small shopping mall. It is near the second China Town as some of the locals refer to the area. Food is very good if you-want to treat yourself to Asian Cuisine. I was there for a retirement ceremony at Ft Totten and on Saturday evening after the ceremony, we were going out to meet and have dinner with a group of friends. This is where the stay change for us a little. We had a ride bring us back to the Fairfield and wait while my wife and daughter changed. Our magnetic room keys would not open the door. Went down to the front desk and she re-keyed them, I went back up and still the keys did not work. Went back down to the front desk and she tried again; I went back up and again no success. This time the maintenance /engineer came up to the room and tried. He was not prepare to fix the the issue, it took him three trips to get what he needed. Needless to say, it took just short of an hour to get us in. This created stress for my wife, as being late for anything is not good and the driving distance was complicated by the Belmont Race, so traffic was horrible to say the least. Overall good stay, just wished the room key incident could have been handle better.
4 out of 5
Recommended
for Everyone
by A verified traveler from CT

Close to the airport.

Posted Jun 17, 2015
Pros: Clean, neat, and staff was excellent.
Cons: I'm not sure who was responsible but, when I made the reservation I was told I ha long term parking. I was not told it would be ON THE STREET!
Only stayed one night before early AM flight. The hotel was clean, bright and staff was excellent, answering any and all questions we had.
5 out of 5
Recommended
for Everyone
by A verified traveler from amberpeta

Very comfortable n friendly

Posted Jun 3, 2015
We were happy because the rooms were without cigarette smell .
5 out of 5
Recommended
for Everyone
by A verified traveler from s

Great Hotel employees

Posted Apr 29, 2015
Hotel employees were the best!!! Can't describe it better
5 out of 5
Recommended
for Business Travelers
by Frances from Victoria Texas

Thank you

Posted Apr 28, 2015 on Hotels
Took extra two days after a confernce to enjoy the city.
5 out of 5
Recommended
for Couples
by Kelly from Vernon Ct

a hidden gem in Flushing

Posted Apr 25, 2015 on Hotels
This was one of my most pleasant stay at all hotels I haved stayed. They took us to and from the neighborhood mall. We had fresh cookies, coffee, and a to go breakfast bag ready for us the next morning since we were leaving early. All staff went out of there way to make sure we were happy with our stay.
4 out of 5
Recommended
for Business Travelers
by Stephanie

This traveler left a rating score only Posted Apr 25, 2015 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler

Convenient hotel

Posted Apr 20, 2015 on Hotels
We only needed the room for one night. It was just what we were looking for, near the airport because our flight was a very early flight.
5 out of 5
Recommended
for Everyone
by A verified traveler from Southern NJ

Perfect for CitiField

Posted Apr 20, 2015
Pros: Cleanliness
Location: CitiField, Manhattan
Stayed with my son for Mets opening day. Hotel was so very clean. Will stay here every time we come for a game!
5 out of 5
Recommended
for Families
by Jill from Idaho

My stay

Posted Apr 19, 2015 on Hotels
Everything was great. Only gave a lower rating for Neighborhood because it was not exciting - but it was by the airport which is what I wanted