Ratings based on 365 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom scotland

Good hotel

Posted Mar 23, 2015
Nice hotel.great value for money, friendly helpful staff. Decent breakfast .would definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Worcestershire

Really great hotel

Posted Mar 16, 2015
Wonderful base for our first visit to NY! Comfortable, convenient and clean. Staff were extremely helpful and breakfast was a real bonus :-)
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for the price and near everything

Posted Mar 10, 2015
Pros: The staff and clean rooms
Location: Excellant
The staff was wonderful and the hotel while small was near all the areas we wanted to go
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york,new york

Enjoyed our stay

Posted Feb 20, 2015
The view was good from our 16th floor window The staff was helpful
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Clean, comfortable and wonderful staff

Posted Jan 28, 2015
Pros: Staff, cleanliness, spacious for a Manhattan hotel room and location
We have in the past stayed at 4+ star hotels in Manhattan before but doing a longer trip through the States needed to stick to a budget and this fit the bill. Our experience was brilliant, couldn't fault a thing, wish we had of stayed here on previous visits!! The members of staff were so welcoming and helpful, nothing was too much. Location is brilliant also, due to budgeting we were able to walk to Penn Station (10 mins) with 3 cases and hand luggage.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Denver, CO

Nice room at a great price

Posted Jan 28, 2015
Pros: Price, staff, location.
Cons: Closets are a little challenging but it is NY and space is limited in some of the buildings.
It was a very clean and comfortable room and close to everything we needed for our business stay. The staff was extremely pleasant and helpful during our stay. Breakfast was very good too!
2 out of 5
by A verified traveler

Posted Jan 13, 2015
Pros: Location only
Cons: Cleanliness
Very rundown hotel. there was spider webs in my room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jan 6, 2015
Hotel was in a good location in Midtown. Breakfast and never ending supply of tea and coffee throughout the was good. Only criticism of the room was the lack of wardrobe/drawer space. Would stay here again.
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent

Posted Dec 29, 2014 on Hotels.com
Séjour à New York du 21 au 28 nous avons passé d'excellentes fêtes de Noël cette ville est incroyable c'est a faire un moins une fois dans sa vie L'hôtel est super propre très bien situé à proximité bar restaurant à même pas dix minutes de Times square et a 5 mn de l'empire state bulding d'ailleurs de notre chambre nous l'avons en vue Je conseille cet hôtel
5 out of 5
Recommended
for Students
by A verified travelerfrom Sydney, Australia

Great place to stay, would definitely stay again!

Posted Dec 29, 2014
Pros: Location, facilities, breakfast
Cons: Rooms were a bit small but understandably cannot be fixed
Location: Herald square, Times square, Union square, Empire state building
Great location in midtown close to shopping and a multitude of attractions. Also close to many subway lines so the rest of manhattan is easily accessible. Complimentary breakfast in the morning, great staff and clean facilities made our experience a great one!