Ratings based on 328 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom New York, NY

Small hotel, good location

Posted Dec 14, 2014
Pros: Location, free breakfast
Cons: Breakfast hours could have been extended.
Location: Penn Station, Grand Central, Midtown, Manhattan Mall, good location to subways
I stayed here on a Friday night and it did its job. We were on the fifth floor; if I came again, I think I'd try to get a higher room because of the noise outside (not bad, though). The room was fairly small.
4 out of 5
for Everyone
by A verified travelerfrom California

Tiny room but great location

Posted Dec 11, 2014
Pros: Location
Cons: Room sizes, breakfast durations should be lengthened
Location: It's on 37th St between 5th & 6th Ave,Subway is on 34th,walking down 5th street is amazing,Times square & the empire state are within walking distance
My wife and I went to New York over the Thanksgiving holiday and decided to stay at this place based off the locations and reviews we had read. I would like to say that despite the tiny tiny NY room the location of the hotel made it a wonderful trip since we wanted to see it all and the hotel was close to everything and you could walk around or take the subway. If you are looking for comfort and luxury this isn't the place to stay but if you are looking for a nice place to stay which enables you to see the city then I would definitely recommend this place.
2 out of 5
by A verified travelerfrom Paris


Posted Dec 10, 2014
Pros: Le personnel très accueillant et a l'écoute
Cons: Le petit déjeuner : banal et sans variété,mérite une nette amelioration Mettre un micro ondes dans les chambres
Location: Remarquablement situé, surtout pour le shopping ! Station de métro à proximité, Times Sqare à pieds, Grand Central, vraiment central pour tout voir !
Aucune possibilité de rangement dans la chambre... Pas un tiroir, ce qui est très desagreable pour un séjour de 8 nuits ...les valises empilées servant de rangement dans une petite chambre petite, une épreuve !
5 out of 5
for Everyone
by A verified traveler

Excellent service. ..Great location!!

Posted Dec 9, 2014
Excellent service. Front desk was beyond helpful and courteous. Location was great. Continental breakfast and coffee was convenient also.
5 out of 5
for Everyone
by A verified travelerfrom DE

Great location

Posted Dec 9, 2014
The hotel was convenient to all mid-town holiday attractions. The complementary WiFi and breakfast was an added bonus. Just a short walk the the subway. The staff was very friendly. The room was small, but clean, comfortable and up-to-date. Great value. We will be back.
5 out of 5
for Everyone
by A verified travelerfrom Singapore

Excellent hotel with great service and breakfast

Posted Dec 7, 2014
We stayed here for 2 nights in mid November. Service was excellent and we felt really welcomed at the hotel. We were also given a high-floor room looking right at the Empire State Building so that's a big plus. Breakfast was really delicious and well worth it unlike our experience in other hotels.
4 out of 5
for Couples
by A verified travelerfrom London, UK

Brilliant location-perfect for an extended weekend

Posted Nov 11, 2014
Pros: Location location location!
Cons: Slightly bigger rooms. More traditional American breakfast (waffles, pancakes, hash browns) instead of traditional English breakfast
Location: Everything is near by. Empire State, 5th Av, Link to Sight Seeing tours, Macy's, Madison Square Garden (15 min walk), Central Park (30 min walk)
Overall very pleased with hotel and location. Perfect for what we required and couldn't have asked for much more. Room slightly smaller than we would've wished but it was ok for what we needed it for. A long weekend is fine, any longer and you may wish to go somewhere with additional comfort / space.
4 out of 5
for Everyone
by A verified traveler

Great but rooms too small

Posted Oct 25, 2014
Pros: Convenience, staff, cookies and coffee.
Cons: Closets too small. Need space for suitcase. I felt as if i was in europe!
I would have rated it excellent but for the fact that there was not enough closet space, or space to lay your suit case. Staff was very professional and courteous, breakfast was so so, but love having coffee in the room and 24 hour availability. Afternoon cookies were a huge hit!
4 out of 5
by A verified travelerfrom NRW


Posted Oct 19, 2014
Sehr zentral gelegen, guter Ausgangspunkt für alle, die viel zu Fuß erkunden wollen, kleine Zimmer, sehr laut... Aber das ist in dieser Stadt wohl in den meisten Hotels so :)
4 out of 5
for Business Travelers
by A verified travelerfrom Moscow

Posted Oct 16, 2014
Pros: Location.
Небольшой номер. Наверно, для Нью-Йорка это нормально...