Ratings based on 245 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Good location, Quiet at nightPosted Oct 20, 2014
Location: Centrally located far enough from craziness of Times Square. Easy access to subway for museums uptown and downtown destinations as well.
Great view of the Empire State Building. Rooftop area was a nice bonus. Within walking distance of major subway routes leading all over town. Felt safe walking in this neighbourhood day and evening. The staff was very friendly and answered all of my questions about transportation. Breakfast was complete, although the fruit was not so fresh and would have been nice to non-dairy alternatives for milk for cereal. Also, there was no on-site dining options or bar. The room was comfortable and the cleaning staff did a great job. Was able to open the window for fresh air (15th floor) which is important for me. (Did not have to rely on piped-in hotel air.) Overall, a good place to stay for a decent price.
for Everyoneby A verified traveler from Bogota, Colombia
Very well locatedPosted Oct 19, 2014
The hotel is very well located. Close to subway stations, time square, shops and restaurants. A little bit expensive, but is NY. The breaksfast is complete.
for Everyoneby A verified traveler from elmer NJ
Excellent staff. Very helpful warm courteous.Posted Oct 13, 2014
Cons: Breakfast was good more fruit and fresh items would be nice
Location: Walking distance of train station
Hotel is very clean comfortable. But what made this stay so positive is the exceptional staff. Very eager to make your stay a pleasant exsperience
for Everyoneby A verified traveler from Glasgow
Good location and staff - good value for New YorkPosted Aug 20, 2014
Pros: The reception staff were excellent - willing to help on a range of matters. Well situated for uptown and downtown attractions
Cons: Car ordered by hotel to go to airport failed to arrive - firm said that it had 'broken down' and replacement be there in 5 min - 10min later got taxi!
Location: Empire State Bdg & 5th Avenue stores - excellent links to subway for downtown and uptown attractions.
Rate included free breakfast of reasonable quality and free wifi which worked in the room efficiently. Rooms were on the small side but good standard of finish; shower room was good.
for Everyoneby A verified traveler from Los Angeles, CA
An awesome hotel.Posted Aug 9, 2014
Pros: I loooooooooo this hotel..
Cons: Nothing.. Absolutely perfect.. lol Next time just a better view of the city outside my hotel windows..
Location: I attended a fashion show so it was pretty close to where I had to go.. :D
Really nice room, comfortable bed and excellent accommodations.. Friendly. helpful step...
for Personal Eventby A verified traveler
Posted Jul 21, 2014 on Hotels.com
for Everyoneby A verified traveler from London, UK
HolidayPosted Jul 21, 2014
Pros: The rooms are great, with lovely bathrooms. Excellent staff. Fantastic location.
Location: Near to Macys, Empire State building, Madison Square Gardens
Found this hotel on Expedia when trying to decide where to stay. The great reviews made me decide to book it and I wasn't disappointed. Fantastic location, excellent staff and a very comfortable room made this a great stay. The reception staff were very engaging and gave advice on a few local restaurants to try out.
by A verified traveler from ny
TerriblePosted Jul 8, 2014
Location: Location was terrible
Omg don't stay this hotel! Dirty and dark small rooms, bad stuff.
Recommendedby Carlos from Guatemala
VacationsPosted Jul 5, 2014 on Hotels.com
Spent 3 nights and the service is very good the rooms a little small we you get a single for two. Some of the rooms have a great view. Breakfast is included even is not a buffet but most of hotels don't offered it. Most of manhattan hotel rooms are small when you try to book a good price. In average I would say this hotel is very good.
Recommendedby Robyn from Bermuda
Flowers all around!Posted Jul 5, 2014 on Hotels.com
We had a great time at Fairfield. We chose an Empire State View, and on the streets below is the flower district! It was amazing, there was beauty everywhere we looked! We walked through beautiful trees and smaller gardening flowers every day, that is a treat in the middle of a city. The rooms were very clean, very comfortable, and the staff were very helpful and welcoming. The hotel is so close to the subway, and within walking distance to great restaurants, Empire State building, Madison Square Gardens. Breakfast each morning was yummy , and they provide coffee, tea and hot chocolate 24/7. Great place and I would definitely recommend it.