Ratings based on 1,641 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom toronto ontario
good location, friendly knowledgeable staffPosted May 20, 2015
Cons: lighting dim
i slept in the room. during the day i went out. that's it.
by A verified travelerfrom Washington DC
disappointingPosted May 18, 2015
Pros: Room spacious
Cons: See above. Quality of housekeeping was poor. Improving the soundproofing should be number one on the list.
Location: Well located for east side.
Sheets were dirty when we arrived, had to be changed. Then the TV remote didn't work, took a half hour and two phone calls to get someone up to replace it. Crumbs on the desk and toenail clippings on the floor. Hardly what I would expect given the price we paid for the room. The worst was the level of noise that lasted throughout the entire night. I don't think I slept more than three hours because people were screaming on Third Avenue, where we faced. The windows are not soundproofed and the only thing the hotel offers is a thoughtful pair of your plugs by the bed. When we complained on checkout, we were basically told you can email the manager but we can't make any adjustment.
for Everyoneby A verified travelerfrom ny
It was nice and stylishPosted May 18, 2015
It was nice room service was expensive after all the fees were added You had to pay $17 for a movie
for Everyoneby A verified travelerfrom MT
We were treated so well! And we had a great time!Posted May 17, 2015
Five of us traveled together; the junior suite was ample room for us. And we were close to transportation as well as great restaurants! All in all, an awesome week!
for Couplesby A verified travelerfrom Santiago
Hotel tres bien situé, tres fonctionnel.Posted May 15, 2015
Pros: La localisation et foncionalité
Cons: Un peu froid. Manque de charme
Tout s'est tres bien passé. Bon acceuil. Parle espagnol.
for Everyoneby A verified travelerfrom R
Would definitely return.Posted May 13, 2015
We have just returned from the hotel and we had a super stay snd exceeded our expectations. The hotel was lovely, modern and clean and the staff were great in particular Rome the doorman. The location is also superb and was easy walking distance of everything we wanted. My only gripe was the view and the noise from our room. We stayed on the fifth floor and our room looked out onto a brick wall. There was also a constant whirring noise from a heating/air conditioning unit a couple of floors below. It wasn't loud enough to keep us awake but was irritating to have 24/7. Overall, I would definitely recommend to a friend and wouldn't hesitate to return however I would stay in a different room.
for Everyoneby A verified traveler
Posted May 13, 2015
Really nice hotel in a convenient location. The room was very comfortable and quite spacious for New York. It was also nice and quiet, which can be hard to come across in New York. Don't order in-room dining though - the food is pretty bad.
by A verified travelerfrom Paris
Fifty NYCPosted May 12, 2015
Cons: Il faut absolument revoir l’accueil, Changez ces séparations de balcon ! du stratifié ! On rêve dans un 4* !
Location: Bon quartier à proximité de time square (15 min à pied sans forcer) Restaurants et supermarchés très proches.
Premier séjour en 2003, un hôtel avec une âme, personnel attentionné, un petit plus qui me faisait revenir .... Malheureusement en 2015 il ne l'a plus, accueil froid, l'état des espaces communs accuse le nombre des années, portes qui claquent, on a l'impression que cela vient de notre chambre tellement l’insonorisation est mauvaise au niveau de la porte de la chambre, du coté bruit extérieur (très important) RAS dans notre chambre (chambre au 18e). Par contre l'équipement des chambres est Ok, four micro ondes, lave vaisselle, frigo et évier en très bon état ...mis à part la séparation en bois stratifié sur le balcon pour séparer le balcon entre deux chambres un comble pour un 4 étoiles .... Si je reviens dans cet hôtel, cela ne sera pas avec la même envie.
for Everyoneby A verified travelerfrom texasx
Mother NYPosted May 10, 2015
Huge rooms Well decor Excellent location Very nice staff
for Everyoneby A verified travelerfrom Rogaland
Bra hotell sentralt på Manhattan.Posted May 9, 2015
Pros: Beliggenhet og standard.
Cons: Foretrekker gulv uten tepper...
Location: Nært subway. Gangavstand til flere av Manhattans severdigheter. Bra frokost/lunch-restaurant 100 m unna.
Flott hotell. Store rom! Hyggelig og behjelpelig betjening. Muligens ikke av de billigste hotellene.