Ratings based on 1,046 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay in New York

Posted Nov 14, 2014
Pros: The outside patio area is a great space to relax and the location is excellent for a visit to New York.
All the staff were friendly and welcoming and always willing to help. The location in New York is close to Grand Central and within easy reach of everything you might want to see. The wheeltapper bar can get very busy at times but makes for a great atmosphere.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Blue Point NY

Small hotel close to amenities Grand Central.

Posted Oct 21, 2014
Pros: Nothing to dislike. A small intimate hotel with personality
Cons: Nothing.
Location: Times Square is just one stop away. Grand Central Station is a must. Loads of great eateries nearby.
Staff were friendly and helpful. Room spotless. Although we could hear the bar noise early in the afternoon, by bedtime it was quiet. We celebrated my wife's birthday, and were given complimentary strawberries dipped in chocolate and champagne. Front of house staff are all Irish and easy to understand. We will definitely be staying here again when we have a trip into the city. Great place to stay for going to a show. Just one stop on the 'S' and you're in Times Square. Alternatively you can walk there in 10 minutes.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Oct 20, 2014
No place to put suitcases down in the room, bed was so bouncy we kept waking each other up if we even moved a liittle
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ft. Lauderdale, FL

Posted Oct 15, 2014
Pros: The staff is extremely friendly and most helpful. I love the location to Grand Central.
Cons: Our mattress was a little too soft. I prefer a harder firm mattress.
Location: The location is close to everything. Centrally located in the city and easy to walk or take the subway.
We have stayed there twice before. I like the hotel.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Dundee

Excellent hotel

Posted Oct 8, 2014
Pros: everything
Cons: can't think of anything
Location: location fairly close to Times Square, but far enough away from the noise to be peaceful; we chose to walk everywhere, so some sites were quite far
could find no fault at all with this hotel; staff friendly, helpful and efficient; checkin procedure after a long flight and delays at customs was extremely quick; champagne and strawberries in room on arrival was such a lovely touch and also received free wifi for our stay, as well as a free drink in the bar and a free breakfast (I had mentioned that it would soon be our 30th wedding anniversary); bed was massive and sooooo comfortable; coffee and tea in room, with some lovely filter coffees; we had a couple of meals in the hotel which were excellent; we spent some time in the bar, again with excellent service and lovely cosy atmosphere; checkout extremely fast and efficient; my one and only downside was the noise from the bin lorries in the middle of the night, but hey, it's New York, it's a noisy city, so we got used to it!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom syosset long island new york

overnight stay

Posted Oct 7, 2014
Pros: see above
Cons: heating/cooling unit.
Location: location is convenient.
This hotel is pleasant with a friendly and helpful staff. The bedroom was attractive as to size and appointments, including the small but stylish bathroom with dark tile walls contrasted with a charming white eyelit ruffled shower curtain. Room service was prompt. The only drawback was a heating system that refused to go above 68.9 degrees, which meant a chilly night. I was told that had I reported the condition, it would have been corrected.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel

Posted Sep 27, 2014
Pros: Location
Excellent staff and the location is wonderful by Grand Central Station. Will go back on the next trip.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom england

Great hotel near Time Square, Grand Central Stn.

Posted Sep 26, 2014
Pros: Size of rooms, cleanliness, location.
Location: Very close within walking distance to central Manhattan sites.
Great hotel, exceeded expectations, great location and facilities.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose, CA

Very nice hotel.

Posted Sep 25, 2014
Very nice hotel. Super central. A bit of street noise, but that is to be expected. Strangely enough there was not a drop of water in the room. The reception was super friendly and offered water and orange juice for free.
5 out of 5
Recommended
for Everyone
by A verified traveler

lovely small hotel in midtown

Posted Sep 22, 2014
Pros: Small but comfy rooms. Warm atmosphere.
Small but comfortable and sweet rooms. Staff are wonderful and helpful. Many guests were from Ireland.