Ratings based on 680 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom CA
Very small and tight room, but in a very nice nbhdPosted Dec 7, 2014
In a very nice nbhd, small and tight when there are two beds
for Everyoneby A verified traveler
Great locationPosted Dec 6, 2014
Great location. Very helpful staff. Really great breakfasts in the hotel restaurant!
for Everyoneby A verified travelerfrom LONG ISLAND NEW YORK
THE HOTEL WAS NICE-SMALL ROOM BUT CLEAN AND THE STPosted Dec 2, 2014
Pros: LOCATION, FRIENDLY STAFF, CLEAN
Location: GREAT LOCATION FOR THE MACYS PARADE
WE ARRIVED THE NIGHT BEFORE A HOLIDAY THE PLACE WAS BUSY AND THE STAFF COULD NOT BE MORE HELPFUL. THEY REALLY WENT ABOVE AND BEYOND TO HELP US OUT AND BE HELPFUL. I WOULD RETURN AGAIN AND WOULD REFEER OTHERS TO THIS HOTEL.
by A verified traveler
Nice location. Small room. DatedPosted Nov 18, 2014
Cons: No valet parking if you drive an SUV and recommended lot was 2 blocks away. Didn't know ticket had to be validated until I got to the garage.
Adequate accommodations. Good location. Old carpeting.
for Everyoneby A verified travelerfrom Charlotte NC
Superb View, smelly roomPosted Nov 16, 2014
Pros: Swift service, facilities and entertainment in the immediate area.
Cons: Need a good clean and a smack of paint.
Location: Too many sights to mention, food, drink. Entertainment galore.
Room was musty and smelt of mold. Very comfortable with the aide of febreeze.
for Everyoneby A verified travelerfrom Maryland
Super StaffPosted Oct 27, 2014
Very friendly and helpful staff. Everyone talked to us and helped anyway they could. Great experience. The room was very nice and modern. Great hotel.
by A verified traveler
Reasonable hotel in Manhattan,Posted Oct 6, 2014
Cons: Sound proofing
Location: Near to Broadway, location is good.
Naughty but nice hotel because of noise ( roadwork near hotel ). The noise didn't get a good night's sleep.
for Familiesby A verified travelerfrom lancaster,oh
excellent location!!!Posted Sep 29, 2014
Pros: the locatio,it's ideal and not too noisy
Cons: maybe a complimentary breakfast but I understand ,it' NYC and not too many hotels offer the breakfast
Location: We were visiting nearby college campuses(Parsons,FIT) so it was ideal, Union Square Market,5th ave
Enjoyable stay,one minor complaint woul be the terrible coffee in the room,but room was impeccable,view was ok on the street and backside of neighboring buildings. Would definitely recommend this hotel!
by A verified travelerfrom Rochester, New York
location was excellent....terrible roomPosted Sep 29, 2014
Pros: ONLY the location
Cons: Room was unexceptable
The room was exceptionally smaller than acceptable for an 4 star hotel in New York City. The air conditioning didn't work and it was an unbearably hot. When we went to get into bed and pulled the comforter down there was an dark LARGE brown stain on the comforter. I immediately called housekeeping and they came up to check it out, they than came back and changed our sheets. They didn't offer us to change rooms, or any sort of compensation. The next morning I asked to speak with an manager and they apologized and said because we were pre-paid we would have to contact expedia....I have never heard of such a thing. I would not recommend this property location.
Recommendedby A verified traveler
Posted Sep 19, 2014 on Hotels.com