Ratings based on 964 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified travelerfrom Indiana

Nice Location

Posted Dec 6, 2014
Pros: Location
Cons: Customer Service Also, beware of using the lounge next door (San Marino Bar), they double charged me for drinks by charging my room also.
Location: SoHO shopping
The hotel location is great, however, the space is abit small for a family of four.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn, NY

Nice location, great staff = good deal!

Posted Dec 4, 2014
Pros: Location and staff.
Cons: Bathroom was super clean but for some reason the room itself was not as tidy. Breakfast is super expensive.
Location: Close to Houston 1 Line, next to restaurant Westville and just across Starbucks and Pret a Manger.
I ve stayed there for a week just before moving out of NYC after 3 years so I needed a room with a large space - which they gave me! Hotel has a wonderful staff but management seemed out of track and some renovation might do good. Bed is great and shower too.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Posted Dec 1, 2014
The location of the hotel is so convenient. Just besides soho shopping area, and Wall Street is not far away. But the room is small, and parking is not available.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Mexico

First time, excellent place!

Posted Dec 1, 2014
Pros: Next to transport.
Cons: More info for tourists.
Location: Near to shopping broadway and Huston street. Near to go walking to little Italy. Near to restaurants and bars.
Near subway station, excellent neighbor, greate place to stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location, tiny rooms

Posted Nov 24, 2014
Pros: Location
Cons: Room size
Location: Amazing and fun Soho neighborhood.
The staff were very lovely during check-in and during our stay. The location cannot be beat. The rooms are NYC small. There was very little room around the bed. I also missed having a tub.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Michigan

perfect location near NYU

Posted Nov 21, 2014
Pros: The Staff was awesome! helped me several times. Provided two free waters every day, hailed me a cab, suggested places to see in the area, etc.
Cons: windows were too thin....way too noisy!
Location: close to freedom towers, and close to NYU.....right across the street from a subway. only a half mile to the bay. great walking in the area.
Really nice comfortable bed and spacious for NYC. Only a mile from Freedom tower and in the opposite direction, from NYU. Super nice staff, going above and beyond. A little noisy through the windows, honks and horns, but with the fan on, on the heater/air conditioner, it pretty much drowned all that out! Great food in the restaurant and an acceptable workout room too.
3 out of 5
by A verified travelerfrom Australia

Basic hotel, convenient location.

Posted Nov 6, 2014
Pros: The staff were very welcoming and helpful during our stay. Convenient location.
Cons: The size of the rooms and bathrooms.
Location: Halloween Parade
Our first stay in NYC so the hotel was a good starting point for us to get used to the areas he room had a view of surrounding area but was smaller than I would have expected of a Four Points hotel.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent Staff overall property in good condition

Posted Nov 2, 2014
Pros: Staff and location (for an assignment I was on)
Cons: The property is not too far off from the need for surface renovation. New carpeting in the rooms, some paint and furnishing.
Really lovely staff - professional, polite, courteous, helpful, and proactive. Room was a decent size and was clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2014
My experience at The Four Points by Sheraton in SoHo Village was amazing. The location was great with walking distance to subway stops. In walking distance to Washington Square park and NYU. Enough places to eat and parking near by.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Regensburg

Gutes, zentral gelegenes Hotel

Posted Oct 22, 2014
Pros: Das freundliche Personal und die Lage
Cons: Bitte Info, wenn so eine riesige Baustelle direkt neben dem Hotel liegt
Dies ist unser 8. Aufenthalt in NYC, wir waren aber zum ersten Mal in diesem Hotel. Wir waren sehr zufrieden, einzig wirklich nervig war die Baustelle unmittelbar nebenan, mit Preßluftbohrern etc. ab morgens um 7. Dies hätten wir gerne vorher gewußt. Ansonsten ist es ein sehr sehr nettes Hotel mit allem Komfort und außerordentlich freundlichem Personal! Die Zimmer sind sauber und typisch NY etwas klein, aber trotzdem gemütlich, mit großen Fenstern und King Size Betten. Der Fitneßraum ist gut mit drei LIfe Fitness-Geräten ausgestattet und gut gewartet. Zetral gelegen ist es auch mit guter Subwayverbindung in alle Richtungen und gut zu Fuß erreichbaren Shopping- und Essenserlebnissen in SoHo und dem West Village. Ingesamt (bis auf die Baustelle) ein serh gutes Hotel, das wir für unseren nächsten Aufenthalt ziemlich sicher wieder wählen werden.