Ratings based on 1,182 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from N

Good experience.

Posted Jun 16, 2015
Enjoyed my stay and loved the location. Only thing is the elevators were very slow and the construction was very loud in the morning.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pune, India

Well located in uptown Manhattan

Posted Jun 8, 2015
Pros: Location, staff attitude and helpfullness
Not a very large hotel, but conveniently located near Soho with subways to various lines within a 3 to 10 minute walk from the hotel. Staff was efficient and very helpful. Hotel is not a delux like most Starwood group properties but then it is not the Sheraton premium range either. Hotel is value for money and comfortable. However, temporary disturbance of construction on the next plot during working hours could disturb a late riser but not an issue if one is out during most of the day.
3 out of 5
Recommended
for Everyone
by A verified traveler from pocono area of Pa

Posted Jun 8, 2015
In NY for the weekend. Room was neat and clean. Outside construction made unloading our suitcases hard, curb space is limited. Ate breakfast in the restaurant, service and food were both very good. Found all staff to be very pleasant and extending.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in quiet part of Manhattan

Posted Jun 1, 2015
Pros: Location was excellent - short subway ride to everywhere - Times Square, WTC, Brooklyn Bridge area
Cons: Hotel was working on its elevators at the time of our stay - updating them - so we made several trips via the stairs but we were only on the 4th floor
Location: SoHo area is quiet and neighborly - great shops and eating close by. Great access to subways and great walking area as well.
Had a terrific stay. Was able to access all of Manhattan and Brooklyn easily from this location. The room was clean and comfortable and the staff was exceptionally helpful and courteous.
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Good Value

Posted May 30, 2015
My husband and I stayed at this hotel for 5 nights. Overall bedroom was clean. Staff was attentive. We ordered room service on our last night, and were very satisfied. This isnt a very fancy hotel, but you get your money's worth. Only inconvenience was 1 of the 2 elevators was out of order during our stay. I would stay again if ever in the area.
4 out of 5
Recommended
for Couples
by A verified traveler from Columbus, OH

Near NYU

Posted May 28, 2015
Pros: modern rooms, nice staff, cute little bar, free bottle of water in room
Cons: It's a tiny hotel but that can't do anything about that -Read the "green" tag you put on door it means no housekeeping at all-
Location: Great restaurants - go to 12 Chairs around the corner practically for breakfast and a sensuous mochacchino - try Gardenia - nice calm small place
It is a good hotel but small. Great location. They had a dirty water problem from nearby construction but Expedia refunded one day stay to me so I was pleased about that - it wasn't the hotel's fault. I liked the Hyatt Grand much better for nearly the same price.
3 out of 5
Recommended
for Everyone
by A verified traveler from Temple, TX

Nice location. The noise of the construction isbad

Posted May 24, 2015
I am somewhat disappointed with the bath room in the hotel. The water pressure was low. The toilet flushes slowly.
4 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Posted May 22, 2015
Pros: Clean and centric
Cons: elevator
Location: Excellent
A good one I will consider return in the future, is clean and centric
3 out of 5
Recommended
for Everyone
by A verified traveler from LA

Friendly staff

Posted May 20, 2015
Friendly staff. Noisy air condition but the rest of the room was in good condition.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted May 19, 2015
Pros: location
too much loud heavy construction starting very early in the am right next door. Everything else is fine.