Ratings based on 85 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby Walter from Long Island, NY
Posted Dec 5, 2013
Pros: Everything went well, from checkin to checkout. There were no delays and the staff really professional.
Location: It's walking distance from central park. It's between Madison and Park Avenue. Near by Louis Vuitton, Dior, Chanel etc...
for Everyoneby A verified traveler from boston, ma
Enjoyed our stayPosted Oct 22, 2013
Pros: Staff was very helpful and friendly.
Location: Lots of shopping and restaurants nearby. Only there one night so didn't get to check out the extent of what is around.
We were switched last minute to the Four Seasons due to overbooking. The staff was helpful and friendly and made the initially stressful experience very enjoyable.
for Everyoneby A verified traveler
Deplorable ExperiencePosted Oct 18, 2013
Pros: I would not recommend this 4 Seasons Hotel.
No heat in the room despite $1200/night price tag. After being unable to correct problem for 2 hours, engineer provided a space heater. On Duty Manager (Fabian) indicated General Manager would call next morning to follow up incident. No manager or staff follow up calls occurred. Moreover, the 4 Seasons charged my credit card (which was provided for incidentals) a second time for the room which was prepaid with Expedia.
for Familiesby Peter from Costa Rica
Great location - great servicePosted Aug 5, 2013 on Hotels.com
Very clean, great room, fantastic service and amenties. Missing a coffee maker in room (would be a great addition to 4 seasons). Other than that can only recommend.
for Business Travelersby cg
Posted Jul 25, 2013 on Hotels.com
for Everyoneby Bruno from Mexico City
Great Hotel & Location. Needs renovation soon.Posted Jul 23, 2013
Pros: Location. Room size. Walk-in closet. Bathroom.
Cons: A facelift in the rooms
Great hotel and location. renovation is needed soon. Even tough the hotel has not been renovated, it is in perfect conditions.
for Shoppingby A verified traveler
Posted Jul 13, 2013 on Hotels.com
Recommendedby A verified traveler from nyc
disappointed with I.M.PeiPosted May 28, 2013 on Hotels.com
Overall, good hotel. But kind of too old to stay, need renew.
for Getaway With Friendsby city Girl from Sobe
great hotel in superb locationPosted Apr 28, 2013 on Hotels.com
Four Seasons is always fantastic. I just feel it's getting a little bit dated. Also, for $1200/night, I'd think you'd get a few more goodies in the bathroom. Cream was about it!
for Familiesby Jenny
Pleasant staff, but stuffy warm roomPosted Apr 9, 2013
Pros: Big rooms and bathroom
Cons: Temperature of the room that couldn't be adjusted
Location: Great location
I like my room cool at night and this room was very stuffy. I turned the air down to 55, but it didn't make a difference in the temperature of the room. We had to open the windows to cool the room off.