Ratings based on 110 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Understated elegance!

Posted Aug 11, 2014
From the manager, Brian to Zook who brought up our luggage--staff was smiling, pleasant, helpful, polite and always attentive to our needs. Sunday brunch in The Garden very good, especially the bacon! We were even upgraded to a suite on the 31st floor with views of Central Park. Simply wonderful, wonderful, wonderful!!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Absolutely Brilliant Place to stay

Posted Jul 31, 2014
Pros: Everything was brilliant
Location: great shopping nearby on Madison Avenue and great restaurants to eat
Staff was very welcome and the property is in top notch condition, clean rooms and spacious
5 out of 5
Recommended
for Everyone
by A verified traveler from Mexico City

Posted Jun 26, 2014
Pros: Everything
Everything just as expected. Nice and big rooms, great service for all the guests. Concierge more than helpful with all the reservations at restaurants and shows requested.
4 out of 5
by Steven from St. Louis, MO

Four Seasons Manhattan not be worth the cost.

Posted Jun 18, 2014
Pros: Close to several main attractions including Guggenheim Museum, Central Park, Metropolitan Museum, Theater District, Times Square, etc.
Cons: Room furnishings/decor a bit tired/worn, room price did not reflect excellence nor good value. Bose stereo had malfuntioning CD player.
Location: Central Park, Madison Ave. Shopping, Museums, Theater district nearby.
We expected to have our expectations met or exceeded, but were a bit disappointed; however, the staff was exceptional. The "City View" room consisted mostly of rooftops of neighboring buildings. Room decor was nice but not exceptional. Lobby Bar was closed for renovations. Cigarette burn in the carpet. Chipped enamel sink. Stains on upholstered furniture. Well worn leather chairs. Beds were comfortable. Mechanical drapes nice convenience. Expected "excellence" but experienced only "pretty good." No complimentary bottled water. Premium Internet connection was extra cost. Generally, at this price point, did not expect to find so many flaws and extra costs in the hotel room. Concierge-reccommended restaurant (Arlingtion Club) was very expensive, less than spectacular food, noisy and further away than advertised.
5 out of 5
Recommended
for Couples
by fred from london

Amazing hotel in the best location in NYC

Posted Jun 17, 2014
Pros: Location and room
Cons: Breakfast
Location: Best shops, Central Park
Amazing location. Great rooms and worth every penny
5 out of 5
Recommended
for Everyone
by Shonda from oklahoma

Go for the luxury, stay for Ed

Posted Jun 12, 2014
Pros: Great rooms. Great Service. Great doorman Ed.
Cons: Choice of regular pillows.
Location: Great shopping, restaurants, Central Park.
The hotel was immaculate, the room was large and the entire staff was attentive. The area is in a very posh part of town and doesn't have the best access to the subway, if you want to get around NYC cheaper. Staying at the Four Seasons, subway access probably isn't that important unless you want a real New York experience. That said, you probably could get similar rooms at other high end motels. What you won't get is the fantastic doorman Ed. He is the epitome of a luxury hotel employee. He was a doorman and concierge in one. Helpful from the start, he knew everything we were doing on our trip and made the greatest recommendations for the area we were going. We loved a lot about this hotel, but Ed is what made our experience special and the extra price worth paying. He knows his city inside out and keenly recognizes the needs of different guests. I heard him make very different recommendations to guest very different than us. He just made the trip -- he made it worth the extra cost. Rooms wonderful. Staff wonderful. Location great. But, still, go for the luxury, but stay for Ed. Rowdy and Shonda
5 out of 5
Recommended
for Everyone
by Shonda from oklahoma

Go for the luxury, stay for Ed

Posted Jun 12, 2014
Pros: Great rooms. Great Service. Great doorman Ed.
Cons: Choice of regular pillows.
Location: Great shopping, restaurants, Central Park.
The hotel was immaculate, the room was large and the entire staff was attentive. The area is in a very posh part of town and doesn't have the best access to the subway, if you want to get around NYC cheaper. Staying at the Four Seasons, subway access probably isn't that important unless you want a real New York experience. That said, you probably could get similar rooms at other high end motels. What you won't get is the fantastic doorman Ed. He is the epitome of a luxury hotel employee. He was a doorman and concierge in one. Helpful from the start, he knew everything we were doing on our trip and made the greatest recommendations for the area we were going. We loved a lot about this hotel, but Ed is what made our experience special and the extra price worth paying. He knows his city inside out and keenly recognizes the needs of different guests. I heard him make very different recommendations to guest very different than us. He just made the trip -- he made it worth the extra cost. Rooms wonderful. Staff wonderful. Location great. But, still, go for the luxury, but stay for Ed. Rowdy and Shonda
5 out of 5
Recommended
for Everyone
by ACHDCH

Excellent Hotel

Posted Jun 12, 2014
The hotel is perfectly Located, great concierge staff and high quality service
5 out of 5
Recommended
for Everyone
by Donnie from Houston

Good as always a Classic excellent Hotel

Posted Jun 10, 2014
As always a great stay and great hospitality very professional that will hope fully never change
5 out of 5
Recommended
for Everyone
by michael from Jackson, TN

great hotel. will stay again

Posted Jun 1, 2014
stayed a week. great staff. wonderful steam room, sauna and hot tub. great bar.