Ratings based on 667 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
85% of guests recommend
3.7 Room cleanliness
3.4 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York City

Nice hotel very peaceful

Posted Feb 16, 2015
I enjoyed my stay it was very peaceful the staff was extremely helpful the take out food was amazing and the accommodation s were excellent
1 out of 5
by A verified travelerfrom GA

Worst Weekend Ever

Posted Feb 3, 2015
Pros: Nothing
Cons: New Management, New Window,New Breakfast Menu, New Cleaning Service, New Security Company, New Television, New Air Conditioner and Heating System,Etc.
I had a horrible time at this hotel.I think this hotel is Sheltering the homeless, Strange characters are hanging around the lobby and hallways so safety is a issue. Bags of Garbage is places on the floor by the elevators.I had to change my Room three times In one weekend due to 1.Room was freezing (bed next to drafty windows) 2.When coming in on Friday evening shady character hanging out in hallway by my room 3.Sunday morning yeah,checkout time what can go wrong? NO HOT WATER. Need I say more?
1 out of 5
by A verified travelerfrom New York

Disappointing

Posted Feb 1, 2015
Pros: Nothing
Cons: Staff training, cleaning, refurbishment
Location: Near Kennedy Airport
Staff were unfriendly bordering on rude. half the lights in the room didn't work. Breakfast was very poor. Walls very thin and can hear everything happening next door and the hallway.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Perfect hotel for stop over.

Posted Jan 21, 2015
This hotel was fantastic for a stop over. The beds were very large and extremely comfortable which is exactly what you want after long flight. The staff were very helpful. Overall very good!
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Haiti

Nice hotel, close to JFK

Posted Jan 15, 2015
Pros: Proximity and clean rooms
Cons: Would recommend they have vending machines available as the closest shop is across the park from the hotel.
Good hotel with modern finishings. Close to the airport. Nice views over the adjacent park
2 out of 5
by A verified traveler

Posted Jan 12, 2015
Garden Inn & Suite needs a good scrub! the rooms are ok for one night before you have to fly out of JFK very early but i will not stay any longer than required. The hotel need some serious cleaning!
3 out of 5
by A verified travelerfrom Fort Lauderdale

close to airport ....what else do you want?

Posted Jan 12, 2015
Pros: close to airport
Cons: Elevators walls dirty
shower.....hot water malfunction....breakfast was not good
1 out of 5
by A verified travelerfrom Charlotte, NC

Save your money, time, and aggravation.

Posted Jan 9, 2015
Pros: Nothing
Cons: Change management...perform maintenance...perform housekeeping
Nothing about this motel was positive. The shuttle bus took over 40 minutes to arrive and the driver had the passengers sit and wait while he had a cigarette outside. We had reserved two rooms months prior...a king room and a room with two twin beds. What we got was a queen room that had a shower that barely trickled water and they were sold out of the twin room we had reserved. The room they gave in place of the twin room had not been cleaned from the previous occupants. The replacement for that room would not get above 60 degrees. By the time all of issues were worked out, it was 3:30 AM and we had to be up at 5:30 AM to catch the shuttle back to the airport. The shuttle back to the airport was full beyond capacity.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom California

Our place to stay near JFK

Posted Jan 5, 2015
After four stays, we still know we'll be back. Great quiet location, super staff, great bed, and everything else needed after a long flight back from Europe. Thank you.
2 out of 5
by A verified travelerfrom tokyo

mostly good,but hair dryer was broken.

Posted Jan 4, 2015
Pros: location,room
Cons: facilitiesequipment
Location: near JFK airport. shuttle bus to airport every 30min from 4am.it takes 10-15min.
staff,location,room are mostly good.meet my expectation.however, hair dryer was broken. I asked staff,but nothing was even responded.