Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Distinct style that sets it apart

Posted Oct 19, 2014
We were upgraded to a suite which had a unique style, very creative and classy, an island of tranquility. Memorable experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 14, 2014
I am a regular at this hotel. I usually book directly through the hotel. My room and service was much better booking through Expedia. My room was upgraded without asking and was given 2 complimentary drinks in the hotel bar
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, great room, great restaurants.....

Posted Oct 12, 2014
Cons: Brighter Roma.
Location: close To Union Square, lots Of Good restaurants...
I've been in lots of NY hotels and this one was the best so far; fun atmosphere, great staff, the food, the party at rhe hotel bar after 10pm... The art everywhere and the Great location... Makes you feel young again,,,, and I am only 47!
4 out of 5
Recommended
for Everyone
by A verified traveler

stylish hotel in great location

Posted Oct 7, 2014
This hotel has lots of style and personality which is our favorite thing about it. The location is a huge plus as well. The staff member at check in was by far the best of our stay. Areas for improvement: pillows, room service and noise at night
5 out of 5
Recommended
for Everyone
by A verified traveler

Very special hotel

Posted Oct 2, 2014
Pros: The unique nature of the rooms and facilities
Cons: Nothing
Location: A little bit to the East for walking but not too bad
This is an amazing hotel, the room was quirky and unique and the mini bar is incredible we loved our stay here, staff are very friendly and helpful
5 out of 5
Recommended
for Everyone
by A verified traveler

Location and class

Posted Sep 29, 2014
Bohemian with class. Excellent location. Good staff. No restaurant.
3 out of 5
by A verified traveler

Posted Sep 8, 2014
Lots of attitude and fake exclusivity...spend your mooney at a hotel which actually values it's customers.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia PA

Great hotel and amazing staff!

Posted Aug 4, 2014
Pros: Everything
Cons: n/a
IT was an absolute pleasure to stay at the hotel, they helped make our engagement a total success. I will be staying there again!
2 out of 5
by A verified traveler

average hotel

Posted Aug 1, 2014
desk staff unhelpful, billing confusing, deposits charged to credit cards yet to see if is reverersed after more than a week
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Mountain View, CA

Favorite hotel in NYC

Posted Jul 31, 2014
Pros: Location. Art. Decor. Restaurant & bar.
Cons: Some of the walls are starting to show some wear and tear. Some little cosmetic touch ups needed but that is all.
Location: Gramercy park (my favorite park in NYC), the staff will walk you there with their key. ABC Kitchen for lunch. Gramercy Tavern for lunch or dinner.
I come to NYC every 4/5 weeks on business. I have stayed at over a dozen places. I personally prefer unique properties over the boring predictability of SPG and the likes (ie. Dear Westin, I am tired of the your little useless green soaps). Love the location in Gramercy which makes me feel slightly more of a local (lived in Manhattan for six years before moving West) than Midtown. Like the decor and art. Love Maiolino's food for business lunches and dinners and the Rose bar for the apres dinner drink. The staff has also been extremely accommodating. Once they allowed me to check in at 7am after an international red eye flight. That made my day. I also love the fact that staff sends you emails that they actually read and reply!