Ratings based on 5,249 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Excellent Hotel and great location

Posted Dec 17, 2014
Pros: The location is great next to central station and the staff are helpful
Location: Location great and lots to do in a close proximity to the hotel
Our second visit to this hotel and would highly recommend
3 out of 5
by A verified traveler

Good location

Posted Dec 17, 2014
Pros: The location.
Cons: Attention to detail.
Location: Times Square, fifth avenue, Empire State Building , rockerfellas, next door to grand central station.
The hotel room was satisfactory. There was nothing to make it special or above and beyond what would be expected. The blind in the room didn't work and was permanently down. No sound proofing and even on the 32nd floor traffic and sirens could be heard. Also had to complain about noisy neighbours and the telephones in the room didn't work which meant having to go down to reception to get the situation addressed, having already been asleep and in my pj's. Other guests room service was left outside our door. Threshold to our room had debrie on it and wasn't cleaned for two days. No water in room. Basic toiletries available. It was just 'satisfactory' wouldn't rush back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Kurztrip nach New York

Posted Dec 17, 2014
Tolle, spannende Tage bei denen wir viel sehen konnten. Sehr freundliche und zuvorkommende Menschen im Dienstleistungssektor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2014
Great experience! Would definitely stay there again.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Expected more for the money.

Posted Dec 15, 2014
The hotel was just "ok", I was expecting "wow" for the money I spent. Clean, but small. I probably would not stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Den Haag

Prima hotel, centraal in Manhattan

Posted Dec 15, 2014
Pros: Heerlijke bedden, schoon en goede services
Location: Heel centraal, eigen ingang naar Grand Central Station, Times Square etc op loopafstand
Voor de 5e keer in dit hotel; uitstekend hotel, van alle gemakken voorzien. Ligging uitstekend.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Manahattan, NY

Great location, great room

Posted Dec 15, 2014
The hotel was at an amazing location, only steps from Grand Central Station and only blocks from everything else. The rooms are rather small, however that's what you should expect in almost every hotel room stay in NYC.
4 out of 5
Recommended
for Couples
by A verified traveler

Gutes Hotel zentral in Manhatten

Posted Dec 11, 2014
Pros: Kingsize-Bett, Supermarkt und Fitnessstudio
Cons: Badezimmersauberkeit Platzangebot im Badezimmer eines vier Sternehotels nicht würdig. Mehr Liebe zum Detail ( z.B. Kabelkanäle...)
Location: Direkt neben der Grand Central Hall Alles :)
Perfekt zur Erkundung der Stadt und zum Christmas-Shopping.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Location, location, location

Posted Dec 9, 2014
This hotel is situated bang in midtown on 42nd street. All the facilities and landmarks are just a short walk away. If you want to go further afield then central station is all but in the lobby. Great hotel and fab value for money.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Buffalo

Girls christmas weekend

Posted Dec 8, 2014
Pros: Proximity to everything
Cons: Cleanliness of bathroom
Location: Girard place. Grand Central Station, Rockerfeller Center, SUbway system, Radio CIty Music hall
The Concierge was amazing with helping us navigate the city. The check-in/check out process was outstanding the the proximity to everything was great! Highly recommend it to anyone.