Ratings based on 3,295 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

New York Getaway

Posted Jul 29, 2014
Overall great hotel, staff is very courteous and helpful. Our first room was not made up so they moved us to a new clean room with complimentary wifi.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location

Posted Jul 29, 2014
Concierge services need to be friendlier. Also, outlet in washroom didn't not work nor did the fridge and the speaker cables were missing and never replaced despite numerous calls to the front desk.
3 out of 5
Recommended
for Everyone
by A verified traveler

Well located hotel close to transport

Posted Jul 29, 2014
Pros: Location in Midtown and convenience to transport
Cons: Room floor cleanliness and water pressure in wash basin
A good hotel. However the floor could have been cleaner and the washbasin water pressure was terrible. Hotel advice was the water pressure could not be fixed.
4 out of 5
Recommended
for Everyone
by A verified traveler from australia

Great location

Posted Jul 28, 2014
Loved The Hyatt , great location to stay. Would definitely recommend it. Louisa Australia
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for a night with friends

Posted Jul 28, 2014
This hotel is in a great location, close to everything. The room/facilities were gorgeous, updated, and clean. Far exceeded our expectations!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
The hotel is very clean & staff were very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Excellent location

Posted Jul 24, 2014
Pros: Location
Excellent location, but very expensive for drinks and food, but if you want a great base this is it
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place for short stay

Posted Jul 23, 2014
Great hotel in excellent location. Right beside Gran Central Stn.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Nice hotel, within walking distance to everything

Posted Jul 22, 2014
Everyone was very helpful, great accommodations and location
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
It was a good experience to stay at the hotel The hotel staffs are very friendly and effiicient.