Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
81% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
3.4 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Victoria BC

The Stairs

Posted Oct 23, 2014
Pros: location to transportation, empire state building, time square
Cons: when advertising, be very specific about the stairs and mobility issues. State which of the 2 rooms "do not" require climbing stairs,
Was aware that all but 2 of the suites required walking up stairs, did not realize that it would be 3 flights of stairs (54 stairs to be exact) to get to our suite; and really not good for someone who has mobility issues, such as a cane or joint replacements. A simple coffee maker in the room would have been nice, rather than having to use the kitchen which is shared with thee suite next door (noisy at times) Very old building (100 years old), and quite evident with the fixtures, and the sagging stair cases.
1 out of 5
by A verified travelerfrom New Mexico, former NYer

what a dump

Posted Sep 28, 2014
Pros: nothing, have pictures, my brother took one look and said "what a dump".
Cons: everything
Location: location was good
There was no one there to talk or to greet you. Was told key was just a couple of doors down. It turned out to be half a block up and right on park and half a block down to 10 park place, where a guy dressed in black as I started to go in and pick up the key, began asking me what I was there for and I told him to pick up keys for house just off the park, then he started with what's you name, where do you think your going. It was awful and he followed me in to the desk clerk where he started yelling answer him. I asked him for the keys, gave the guest clerk my name and he threw an envelope at me, I picked it up and he yelled "your welcome". Left and made my way back to the hotel. When I got there could not believe there was no elevator. I was 4 flights up. I am 65 yrs old and last year had back surgery. These stairs are narrow and long as this 100 year old building has 10 or 12 ft ceilings. When I finally managed to get up the 4 flights and entered the apartment could not believe my eyes. Bathroom tile floor not complete, tiles coming off the wall, stove did not work, shower turned out to be lukewarm. Notes all over the kitchen telling you to clean up and take your own trash down to the side walk, window air conditioner had plastic over sides that was falling apart, closets dirty with dust and dirt. Left 1 small packets of coffee that made a cup apiece and was old. In packet listed a grocery store not within my walking capability and no delivery numbers.
3 out of 5
Recommended
for Families
by A verified travelerfrom Italy

great location

Posted Sep 10, 2014
this is a guesthouse not an hotel as it is clearly specified in its name. You'll be in a two bedrooms apartment in heart of Manhattan (without doorman). This is an old tenement house that belongs to the Community Churrch of Manhattan. The building is old, the carpet is thorn and the kitchen is dirty. But you are on Park Avenue and 35th and the price is unbeatable.
5 out of 5
Recommended
by Kelly Jeanfrom New Jersey

Girls Weekend

Posted Aug 26, 2014 on Hotels.com
This apartment was adorable. You walk up a white spiral staircase to get to your room. I felt like I was immersed in a 1920s film. Just beautiful and the location could not have been better. Great bar scene just a block away. We had a kitchen and laundry room also which was a lovely surprise!
3 out of 5
Recommended
for Families
by Dianefrom KS

Great location but old and dirty

Posted Jul 5, 2014 on Hotels.com
You can walk to the Empire State Building, but have to share the apartment with a mouse.
3 out of 5
Recommended
for Everyone
by Billfrom Seattle, WA

Live the way most New Yorkers do

Posted Jun 9, 2014
Pros: The apartment is cute and spacious by NY standards. Brick walls in the bedroom and living room, hardwood floors, etc. Wonderful dining area.
Cons: The plumbing is old, so it takes a while to get hot water, and the stairs are steep and uneven in places - as is typical with any new york brownstone.
Location: Empire State - 2 blocks away, Subway just 1. All the usuals - coffee shops, restaurants, convenience stores - in easy walking distance.
This is exactly as advertised - a fifth-floor walk-up that is comfortable and convenient. This is what you could expect to live in if you were a young well-employed New Yorker. The building is old, but that added a lot of charm for us. The staff were all off site but went out of their way to help us, and we found the apartment delightful.
1 out of 5
Recommended
for Personal Event
by A verified traveler

Potential firetrap fifth floor walk-up

Posted Jun 9, 2014 on Hotels.com
Frightening
3 out of 5
Recommended
for Everyone
by Howardfrom London

Great location, convenient, sizeable but no luxury

Posted Apr 27, 2014
Cons: Needs to be cleaned more thoroughly!
Great location on Park and 33rd near the Empire State building. Spacious rooms. Three drawbacks - 1. four very tall flights of steps with no elevator, 2. the room was very dusty with all sorts of crap under the beds and in the drawers. 3. And the bathroom was tiny, dated and not in good condition.
3 out of 5
Recommended
by Dfrom G

Ok hotel, great service

Posted Dec 14, 2013 on Hotels.com
We had some issues the first night with horrible noises coming from the heating system. We were moved the next night and our first night refunded. Quite nice service. The rooms are not properly clean. The location is fantastic.
4 out of 5
Recommended
by Andyfrom Melbourne

Great location, lost booking

Posted Oct 28, 2013 on Hotels.com
Picture this. 2 days before travel you get a confirmation email from Hotels.com. You travel 26 hours and arrive to pick up your key from a third party. "Sorry we dont have keys for you, and no we don't have a contact number for the people that left the key". "Any nearby hotels?", "None that I know of". We then wander aimlessly, suitcases in tow, trying to find a hotel. Eventually google maps comes to the rescure. The next we day we are offered a full refund plus accommodation for the rest of our stay. The rooms are kitted out in opshop furniture but are clean, spacious, and quiet. Good internet, cable TV. The kitchen is almost unusable but that may be because we stayed in an apartment that was not quite ready for occupation. It suited us but you need to have a make do attitude. I would try and stay here again however I would definitely phone before hand and make sure they are expecting you. Get their emergency contact number before you leave home.