Ratings based on 1,984 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Honolulu

Convienient location to airport.

Posted May 4, 2015
Comfortable large room and bath. Complimentary WI FI, coffee and breakfast. Easy access to adjoining JFK Hilton, for full service restaurant and sports bar.
4 out of 5
Recommended
for Everyone
by A verified traveler

The Staff Make yhis hotel

Posted May 2, 2015
Pros: Staff
From start to end the staff made our short stay here very enjoyable
2 out of 5
by A verified travelerfrom Seattle,Wa

not recommended for families

Posted Apr 26, 2015
Pros: the free breakfast was ok
Cons: customer service, not letting me book when it was not meant for 5 guests, like other hotels did.
Location: close to JFK
had 3 year advertised roll a way beds but couldn't use it due to room size, the toilet ran everytime you flushed it and i had to fix it multiple times, expensive for what you got, had to go get towels at the desk after calling twice just unpleasant all around.
3 out of 5
Recommended
for Families
by A verified travelerfrom On the road

Great airport hotel. Didn't get the room we booked

Posted Apr 26, 2015
Pros: Close to the airport. Convenient shuttle to the airport.
Cons: Getting what we booked would be nice.
Location: Fly
We booked a room for 5 people, but only got a room for four people. It took 5 calls to get extra bedding so our 5th person could sleep on the floor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to JFK airport,

Posted Apr 23, 2015
Pros: The convenience to JFK airport and Subway to New York via Jamaica.
Cons: Maybe a little cleaner hall ways :
Great Hotel for overnight stay both coming and going from International flights. Breakfast well done. So is coffee bar...........
2 out of 5
by A verified travelerfrom Hollywood, Fl

should of be more prepared

Posted Apr 22, 2015
We were a family of 5 and they gave us a room that really only fit 4. We ask for a roll a away bed and i was told it was a fire hazard. They should of been more prepared since the room was booked in advance. Maybe we should of gotten a bigger room or just told in advance that their rooms werent big enough for my family and I. We had 2 bath towels and we ask for more towels and extra blankets at the front desk and we were told that their was a shortage. How is there a shortage in your linens in a hotel??? Overall exprience kinda of sucked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2015
フライトの遅延で午前2時30分にチェックインしましたが、フロントの方の対応は非常によかったです。疲れたのでバスタブ乳を張ろうと思ったのですが、水栓が壊れていたので残念ながらシャワーだけになりました。その点だけが残念でした。
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 22, 2015
Nice people, comfortable, room, and a shuttle to the airport. They took good care of me.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom OP

Muy Buen Hotel

Posted Apr 21, 2015
La recepción fue muy amable, tienen quien te atienda y hable español. Muy limpio, la habitación muy amplia. Desayuno muy variado, ya incluido en el pago. La única nota que faltó para darle excelente fue que mi reserva la hicieron con mi segundo apellido, la segunda noche, y no lograron entregarme mi recibo de pago al salir y quedaron de enviármelo por e-mail. Aún no lo recibo.
2 out of 5
by A verified travelerfrom Nashville, NY

Not worth it

Posted Apr 21, 2015
Cons: Repair things
1) We had to wait 45 minutes from call till hotel shuttle picked us up. 2) A/C did not work it was 80 in the room. But it still made a racket. 3) Window shade did not close completely.